- Suspicious
One contributor reported a fake Telstra call from 03 9022 6799 (0390226799) claiming to diagnose slow internet speed. Caller impersonated Telstra support and asked personal information.
Telstra Impersonation Reports for 03 9022 6799
A contributor has reported receiving a call from 03 9022 6799 (also written as 0390226799) from someone claiming to represent Telstra. The caller, who identified himself as Jason, contacted the contributor about allegedly slow internet speeds. This is a common impersonation tactic used by scammers to gain access to personal information and potentially compromise accounts or devices.
The call to 0390226799 exhibited several red flags typical of impersonation scams. The caller attempted to engage the contributor in conversation about internet diagnostics while simultaneously attempting to verify personal details by spelling out a name that did not match the recipient. When the contributor indicated unfamiliarity with the name mentioned, the caller immediately disconnected rather than continuing with legitimate support inquiry.
What the Caller from 03 9022 6799 Claimed
The contributor reported that the caller from 03 9022 6799 claimed to be from Telstra and raised concerns about slow internet connectivity. The caller suggested conducting a speed test and asked the contributor to confirm personal identifying information by spelling out a name. When the speed test revealed the connection was actually running at full capacity (540 Mbps), and the contributor denied knowing the name the caller mentioned, the call ended abruptly.
This behaviour indicates the scammer was attempting to social engineer the contributor by creating a pretext of technical support. The abrupt hang-up when personal details could not be verified suggests the caller's primary objective was identity confirmation rather than genuine technical assistance. The tactic of referencing internet speed issues is designed to create urgency and encourage the target to engage cooperatively.
Report Patterns and How Impersonation Works
The single report about 0390226799 shows a pattern consistent with Telstra impersonation scams targeting Victorian phone lines. The contributor noted that the number was likely temporary and would be discarded after exposure, which is typical of scam operations that rotate through disposable numbers to avoid detection and blocking.
Telstra impersonation scams typically operate by:
- Initiating contact with a generic technical concern (slow speeds, connection issues)
- Attempting to verify account holder identity through personal details
- Building rapport before requesting access to devices or financial information
- Hanging up immediately if the target becomes suspicious or provides incorrect personal information
What to Do If You Receive a Call from 03 9022 6799
If 03 9022 6799 calls you claiming to be from Telstra or any internet service provider:
- Do not: Confirm personal details, allow remote access to your device, or provide account numbers or passwords
- Do not: Follow instructions to download software, visit websites, or restart devices
- Do: Hang up immediately and do not call back the number that contacted you
- Do: Contact Telstra directly using the number on your bill or from their official website to verify whether the call was legitimate
- Do: Block 0390226799 on your phone to prevent future contact
- Do: Be suspicious of any unsolicited call about internet speed or connection issues, even if the caller has some personal information
How to Report 03 9022 6799
If you receive a scam call from 03 9022 6799 or 0390226799, report it through these official Australian channels:
- Scamwatch: Report the call at scamwatch.gov.au - this is Australia's official consumer scam reporting service run by the ACCC
- ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au, which investigates telecommunications misuse
- Telstra: Contact Telstra directly to report the impersonation, as they can flag the number as fraudulent and warn other customers
- Reverseau: Share your experience by reporting 03 9022 6799 on this page to help other Australians identify suspicious activity
Community reports from contributors like yourself are essential for identifying patterns and protecting other Australians from the same scams.
Help others by sharing your experience with (03) 9022 6799!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Jason claiming to be from Telstra rang to inform me that my internet speed was slow. He asked if I knew how to test the speed, I said that I was unsure but tested it (full speed 540 Mbps) without his knowledge. He then proceeded to ask if I was (spelt out my name). I said that I did not know anyone by this name. He promptly hung up.
I assume that this number will only be used for a short while until it wears out!
Help others by sharing your experience with (03) 9022 6799!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming to be from Telstra about internet speed?
Scammers use internet speed concerns as a pretext to establish contact and build trust. By creating a technical problem that seems plausible, they gain time to verify personal details and eventually request access to devices or banking information. The caller from 03 9022 6799 used this exact approach, asking the contributor to confirm personal identifying information while framing the conversation as technical support.
What should I do if someone from 0390226799 asks me to test my internet speed?
Hang up immediately. Legitimate internet service providers do not cold-call customers to test speeds. If Telstra needed to contact you about a genuine connection issue, they would use contact details from your account and you could verify the call by hanging up and calling Telstra directly on 133 200. Any unsolicited speed test request from a number like 0390226799 is a scam indicator.
How do scammers get my name and phone number to call 03 9022 6799 from?
Scammers source personal information through data breaches, public directories, or purchased contact lists. However, the contributor who received the call from 03 9022 6799 reported that the caller spelled out an incorrect name, suggesting the scammer had partial or inaccurate data. This is common with bulk dialling operations that use low-quality data sources.
Is 03 9022 6799 a real Telstra number?
No. The number 03 9022 6799 (0390226799) is registered as a local service with NetSIP Pty Ltd in Victoria, not Telstra. The contributor confirmed this was an impersonation call. Telstra will never contact you from numbers matching random local allocations. Always hang up and call Telstra back using the number on your bill to verify any claimed service issues.
Should I block 03 9022 6799 if I receive a call from it?
Yes, you should block 0390226799 immediately. However, the contributor who reported this number noted that scammers often discard numbers after they become widely known. While blocking this specific number helps protect you, the scammers are likely already using different phone numbers to target other people. Report the number to Scamwatch and ACMA to help authorities track the pattern.
What happens if I accidentally give personal details to a caller from 03 9022 6799?
If you've already provided information to someone claiming to be from Telstra on 03 9022 6799, contact Telstra immediately on 133 200 to report the call and check your account for unauthorised access. If you shared financial details, passwords, or payment information, contact your bank and monitor your accounts for suspicious activity. You can also report the incident to Scamwatch at scamwatch.gov.au for official documentation.