- Suspicious
- Spam
Community reports for 03 9022 6786 (0390226786) describe a caller impersonating Telstra tech support who persists despite being refused.
Telstra Impersonation Reports for 03 9022 6786
A contributor has reported receiving a call from 03 9022 6786 (also written as 0390226786) from someone claiming to be part of Telstra's technical support team. The caller allegedly refused to accept the contributor's refusal to engage, displaying the persistence typical of impersonation scams targeting Australian households.
The Victorian-based number 0390226786 has also generated a second report involving a missed call with no voicemail left, consistent with spam call patterns. Community reports about 03 9022 6786 suggest callers are testing responses rather than leaving detailed messages.
What Callers from 03 9022 6786 Claim
According to the contributor who answered, the caller from 03 9022 6786 claimed direct affiliation with Telstra's technical support division. The caller's refusal to accept a straightforward "no" is a key indicator of scam behaviour, as legitimate Telstra support respects customer boundaries immediately.
Telstra impersonation scams typically follow this pattern: callers reference recent account activity, claim urgent technical issues, or suggest security vulnerabilities. The contributor's experience with 0390226786 aligns with this approach, where persistence is used to wear down resistance and eventually extract remote access or personal information.
Report Patterns and Timing
The two reports about 03 9022 6786 arrived within two days of each other (26-28 November 2025), suggesting the number may be part of an active campaign. One call was answered; the other went to voicemail without a message, a tactic used to trigger return calls that can then escalate the scam.
The number is provisioned through netsip-pty-ltd in Victoria, a configuration common for VoIP-based scam operations rather than legitimate telcos.
What to Do If You Receive a Call from 03 9022 6786
If 03 9022 6786 calls you:
- Do not: Answer if you don't recognise the number; return missed calls from 0390226786; grant remote access to your device; provide personal, banking, or account details
- Do: Let the call go to voicemail; verify any Telstra claim independently by calling Telstra directly on 133 200 using a phone number you find yourself (not one provided by the caller); block the number immediately after; report the call to the ACMA
- If they claim your account is compromised: End the call, contact Telstra directly via their official number, and review your account security settings through the official Telstra website or app
How to Report 03 9022 6786
Report this number to Australian communications authorities and help protect others:
- Lodge a report with the ACMA (Australian Communications and Media Authority) at acma.gov.au - they investigate telemarketing breaches and scam calls
- Report to Scamwatch at scamwatch.gov.au with details of the call, timing, and what was claimed
- Contact Telstra directly on 133 200 to report the impersonation attempt
- If the caller obtained any of your information, consider reporting to ReportCyber at cyber.gov.au
- Add 03 9022 6786 to your phone's block list and encourage others to do the same
- Contribute your experience to Reverseau to help build community awareness of this number
Help others by sharing your experience with (03) 9022 6786!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke claiming to be from Telstra tech team, wouldn't take no for an answer
no message left, looks like spam
Help others by sharing your experience with (03) 9022 6786!
WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate Telstra when calling 03 9022 6786?
Telstra impersonation works because most Australians trust their telco. Scammers use the Telstra name to bypass initial scepticism, then request remote access to devices or extract login credentials. The contributor who answered 0390226786 noted the caller refused to accept a simple refusal - this pressure is a red flag that distinguishes scam calls from legitimate support.
What should I do if I already gave information to the caller from 03 9022 6786?
Contact Telstra immediately on 133 200 (use a number you find yourself, not from any recent call) and describe what information you shared. If banking details or passwords were provided, contact your bank and change account passwords. Monitor your accounts closely and consider a credit check. Report the incident to Scamwatch at scamwatch.gov.au so authorities track this number.
Is 0390226786 actually connected to Telstra?
No. The number 03 9022 6786 is provisioned through netsip-pty-ltd, a VoIP provider, not Telstra's infrastructure. Telstra uses different numbers for support. Legitimate Telstra support will identify themselves with verifiable reference numbers and will allow you to hang up and call Telstra directly to confirm. Always verify independently rather than trusting caller ID.
Why did 03 9022 6786 leave no voicemail on the missed call?
Scammers often ring without leaving messages to trigger return calls. When you call back a number like 0390226786 after a missed call, you're now the one initiating contact, which makes the conversation easier to manipulate. This is a known callback scam tactic.
Should I block 03 9022 6786 permanently?
Yes. Block 0390226786 immediately in your phone settings. This prevents future calls and protects you from accidental answer. Blocking does not prevent reporting - you can still lodge reports with ACMA or Scamwatch using the blocked number.
How can I verify if Telstra is really trying to contact me?
Hang up any unsolicited call claiming to be Telstra, then dial Telstra's official customer service number 133 200 using a phone number you find yourself online or from your Telstra bill. Explain the call you received and ask if they initiated contact. Legitimate Telstra staff always support this verification method. Never use a number the caller provides to verify their identity.