03 9022 6779 - 0390226779: Telstra Impersonation Scam

• Scam

Community reports for 03 9022 6779 (0390226779): Callers impersonate Telstra support, claiming IP errors and offering fake fixes while attempting phishing tactics.

Telstra Impersonation Reports for 03 9022 6779

Two contributors have reported scam calls from 03 9022 6779 (also written as 0390226779) involving callers pretending to be Telstra support staff. Both reports describe callers claiming knowledge of technical problems with the recipient's internet connection, specifically mentioning IP errors as justification for the call. The callers presented themselves as helpful while using fear-based tactics to pressure recipients into compliance.

What makes these calls particularly deceptive is the apparent knowledge of the recipient's situation. One contributor noted the caller "pretending to be helpful but actually trying to scare me about a scam they knew about," suggesting the scammers had pre-existing information or were using social engineering to create false credibility. Another report described a caller claiming to be from Telstra and offering to "fix my IP error," a tactic designed to seem legitimate while establishing a reason for the call.

What Callers from 03 9022 6779 Claim

Contributors report that callers from 0390226779 impersonate Telstra technical support, claiming to have identified problems with the recipient's internet service. The specific technical issue mentioned in reports is an IP error, which scammers use because it sounds plausible and creates urgency around potential service disruption.

One contributor described the caller as "dodgy as hell," indicating suspicious behaviour despite the professional Telstra impersonation. The second report reveals a more sophisticated approach: the caller first attempts to establish trust by mentioning awareness of a scam, only to then push the recipient toward a solution that involves clicking links or providing access - a classic phishing setup. This two-step approach (build trust, then exploit it) is designed to lower the recipient's guard before requesting sensitive information or remote access.

Report Patterns and Timing

Both reports about 03 9022 6779 came through answered calls, suggesting callers successfully connected with recipients. The reports were submitted in November and December 2025, indicating ongoing activity from this number during recent months. The Victorian local service allocation and NetSIP provider details suggest the scammers may be using VoIP infrastructure to mask their true origin.

The consistency in impersonation tactics across both reports indicates this is likely a coordinated scam operation rather than isolated incidents. Both callers used the same general approach: claim to be from Telstra, reference a technical issue, and attempt to guide the recipient toward a harmful action.

What to Do If You Receive a Call from 03 9022 6779

If 03 9022 6779 calls you:

• Do not: Click any links the caller sends, provide remote access to your device, share personal information, or follow their instructions to visit websites or download software
• Do: Hang up immediately and contact Telstra directly using the phone number on your bill or their official website to verify whether they actually called you
• Do: Block the number 0390226779 on your phone to prevent further contact
• Do: Be aware that legitimate Telstra support will never ask you to click links during a call or download tools without your direct request

If the caller mentions a specific technical problem or service issue, Telstra will have records of it in your account. You can always verify by contacting Telstra directly rather than engaging with an incoming caller claiming to be from them.

How to Report 03 9022 6779

Report calls from 03 9022 6779 (0390226779) to the following Australian authorities:

• ACMA (Australian Communications and Media Authority): Report the call at acma.gov.au - they investigate scam calls and can take action against providers
• Scamwatch: Lodge a report at scamwatch.gov.au describing the impersonation attempt and any phishing tactics used
• ReportCyber: If you clicked a link or provided information, report the incident at cyber.gov.au
• Telstra: Contact Telstra directly at 13 2200 to report the impersonation of their brand
• Reverseau: Share your experience with this number to help other Australians - community reports are essential for identifying patterns in scam activity

Frequently Asked Questions