- Scam
Community report for 03 9022 6764 (0390226764): Caller impersonated Telstra claiming IP compromise. Contributor identified the scam and hung up.
Telstra Impersonation Report for 03 9022 6764
One contributor has reported receiving a scam call from 03 9022 6764 (also written as 0390226764) in which the caller impersonated a Telstra representative. The caller claimed the contributor's IP address had been compromised, a common opening line in tech support scams designed to create urgency and concern about device security.
The contributor recognised the deception quickly and terminated the call before engaging further with the scammer. This report represents an early warning that 0390226764 is being used for impersonation attempts targeting Telstra customers.
What Callers from 03 9022 6764 Claim
Based on the report, callers using 03 9022 6764 pose as Telstra staff and claim that the recipient's IP address has been compromised. This tactic is designed to prompt the victim to take immediate action, typically by allowing remote access to their device or divulging sensitive account details. The contributor's quick identification of the scam prevented them from following the scammer's next instructions, which would likely have involved either requesting remote access software installation or asking for account verification details.
Report Details and Timing
The call to the contributor came through as an answered call on 17 November 2025. The number 03 9022 6764 is allocated to a local service provider (NetSIP Pty Ltd) based in Victoria, which may give the impersonation attempt added credibility to recipients unfamiliar with how legitimate Telstra calls are handled.
What to Do If You Receive a Call from 03 9022 6764
If 03 9022 6764 calls you:
- Do not: Allow remote access to your device, provide account details, or follow any instructions to verify your identity through unusual methods
- Do: Hang up immediately if the caller claims your IP or device is compromised
- Do: Contact Telstra directly using the phone number on your bill or their official website to verify any security concerns
- Do: Block 0390226764 if the calls continue
Legitimate Telstra representatives will not call you claiming your IP is compromised without you initiating contact about a specific issue. If you're concerned about your internet security, contact Telstra directly using verified contact details rather than numbers from incoming calls.
How to Report 03 9022 6764
If you receive a scam call from 03 9022 6764 or 0390226764, report it to the following Australian authorities:
- ACMA (Australian Communications and Media Authority) - acma.gov.au - for unwanted calls and scam numbers
- Scamwatch - scamwatch.gov.au - to report the scam details and help warn other Australians
- Telstra directly - through your account or their customer service line - to report the impersonation attempt
- ReportCyber - cyber.gov.au - if you provided any personal information or device access
You can also contribute your own report on Reverseau to help other Australians identify this number.
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What Our Users Reviewed
Called pretending to be from Telstra saying my IP was compromised, figured it out and hung up
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WRITE A REVIEWFrequently Asked Questions
Should I answer calls from 03 9022 6764?
No. Based on the report of 03 9022 6764, this number has been used for Telstra impersonation scams. It's safer to let calls from 0390226764 go to voicemail and check your Reverseau report history or contact Telstra directly if you're unsure about any account issues.
What should I do if a caller from 0390226764 claims my IP is compromised?
Hang up immediately. This is a classic scam tactic used by callers posing as Telstra representatives. Do not allow remote access or provide any account details. If you're genuinely concerned about your internet security, call Telstra directly using the number on your bill, not any number from an incoming call.
How do I know if 03 9022 6764 is really from Telstra?
Legitimate Telstra calls will come from official Telstra numbers. If you're suspicious of a call from 03 9022 6764 (0390226764), hang up and call Telstra's official customer service number on your bill. Real Telstra representatives expect this verification step and will not be offended.
What happens if I allow remote access to someone claiming to be from Telstra calling from 0390226764?
If you provide remote access to a scammer posing as Telstra, they can steal personal files, banking details, and install malware on your device. If this happens with a call from 03 9022 6764, disconnect immediately, change your passwords from a safe device, and report the incident to Scamwatch and ReportCyber.
Can I block 03 9022 6764 on my phone?
Yes. Most phones allow you to block numbers directly. You can block 0390226764 in your phone's settings or through your telco provider. Additionally, you can register your number with the Do Not Call Register at donotcall.gov.au, though this won't stop scammers who ignore the registry.
Where should I report calls from 0390226764?
Report calls from 03 9022 6764 to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and directly to Telstra. If you provided personal information, also report to ReportCyber (cyber.gov.au). Contributing your report on Reverseau helps warn other Australians about 0390226764.