- Spam
Community report for 03 9022 6749 (0390226749): Caller claimed to be from Telstra asking about internet issues unsolicited.
Telstra Impersonation Spam Report for 03 9022 6749
One contributor has reported receiving an unsolicited call from 03 9022 6749 (also written as 0390226749) in which the caller claimed to represent Telstra. The caller initiated contact about alleged internet issues without the recipient having requested any assistance or reporting any problems. This type of cold call impersonation is a common tactic used to gain trust before attempting to extract personal information or direct victims to fraudulent support portals.
The number is registered as a local service provided by netsip-pty-ltd in Victoria, though this allocation does not confirm legitimacy. Telstra does contact customers about service issues, but legitimate contact typically follows an existing support request or known service fault rather than an unsolicited claim about problems.
What the Caller from 03 9022 6749 Claimed
According to the contributor's report, the caller from 0390226749 claimed affiliation with Telstra and brought up internet connectivity issues without any prior context. The unsolicited nature of the call - raising problems the recipient had not reported or experienced - is a red flag indicator of social engineering.
Telstra impersonation calls often follow this pattern: the caller creates urgency around a fictional or exaggerated technical problem, then either requests remote access to the victim's device, asks for account verification details, or directs the person to a fake support website. In this case, the contributor answered and engaged, which allowed them to recognise the suspicious approach and decline further interaction.
How to Recognise Telstra Impersonation Calls
When 03 9022 6749 or similar impersonation numbers call, watch for these indicators:
- Unsolicited claims: The caller mentions a problem you didn't report or weren't aware of
- Pressure to act: Urgent language suggesting your service will be cut off or your device is compromised
- Request for access: Asking you to download software, visit a website, or provide account credentials
- Vague details: The caller cannot cite your specific service plan, bill amount, or account number without you providing it first
What to Do If You Receive a Call from 03 9022 6749
If 0390226749 calls you or similar Telstra impersonation attempts occur:
- Do not: Provide personal information, account details, passwords, or device access to the caller
- Do not: Click links or visit websites the caller mentions; instead, independently contact Telstra using the number on your bill or their official website
- Do: Hang up immediately if the caller requests sensitive information or remote access
- Do: Call Telstra directly on 133 200 (their official customer service line) to verify whether any reported issue is legitimate
- Do: Block the number 03 9022 6749 if the call repeats
What to Do If You Receive an SMS from 03 9022 6749
If you receive an SMS from 0390226749 or related numbers claiming to be Telstra:
- Do not: Click any links in the message, as they typically lead to phishing pages designed to steal credentials
- Do not: Reply to the SMS or provide any information
- Do: Forward the message to Telstra's spam reporting line (forward to Telstra via their official contact channels or delete)
- Do: Report the SMS to the ACMA as a spam or phishing attempt
- Do: Contact Telstra directly on 133 200 to report the impersonation
How to Report 03 9022 6749
If you receive calls from 03 9022 6749 (0390226749) claiming to be Telstra, report the incident to:
- ACMA (Australian Communications and Media Authority): Report the call at acma.gov.au. ACMA investigates telemarketing and impersonation complaints.
- Scamwatch: Lodge a report at scamwatch.gov.au describing the caller's claims and behaviour. Scamwatch tracks impersonation scams nationally.
- Telstra directly: Contact Telstra on 133 200 to report the impersonation and ensure they are aware of the number being used fraudulently.
- Reverseau: Contribute your experience with 03 9022 6749 to help other Australians identify this number.
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What Our Users Reviewed
Rang claiming to be from Telstra asking about internet issues, didn't ask for it
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WRITE A REVIEWFrequently Asked Questions
Is 03 9022 6749 really Telstra calling me?
Almost certainly not. One contributor reported that the caller from 0390226749 claimed to be from Telstra but raised internet issues the recipient had not reported. Legitimate Telstra calls typically follow a service request or known fault. If you're unsure, hang up and call Telstra directly on 133 200 using the number from your bill or their official website to verify.
What should I do if 0390226749 asks for my account details?
Do not provide any account information, passwords, or personal details to the caller from 03 9022 6749. Legitimate service providers never ask for sensitive information during unsolicited calls. If you believe there is a genuine issue with your Telstra account, contact Telstra directly on 133 200 instead.
Can I trust the caller if they know my name and address?
No. Scammers using 03 9022 6749 or similar numbers often obtain personal details from data breaches or public sources. Having your name and address does not make the caller legitimate. Always independently verify by contacting the organisation directly using an official phone number.
What if the caller from 0390226749 threatens to disconnect my internet?
This is a high-pressure tactic commonly used by impersonation scammers. Telstra will not threaten service disconnection during an unsolicited call asking you to verify details. Hang up immediately and contact Telstra directly on 133 200 to check your account status if you're concerned.
Should I block 03 9022 6749?
Yes, if the call from 0390226749 repeats or appears unsolicited, block the number on your phone. You can also register with the Do Not Call Register at donotcall.gov.au to reduce unwanted telemarketing calls, though scammers often ignore this registry.
How do I report 0390226749 to authorities?
Report 03 9022 6749 to the ACMA at acma.gov.au and to Scamwatch at scamwatch.gov.au. Include details about what the caller claimed, when the call occurred, and how you responded. You can also report the impersonation directly to Telstra on 133 200 so they are aware of fraudulent use of their name.