- Suspicious
One contributor reported a call from 03 9022 6725 (0390226725) impersonating Telstra and requesting personal information like maiden name.
Telstra Impersonation Report for 03 9022 6725
A contributor has reported receiving a call from 03 9022 6725 (also written as 0390226725) where the caller impersonated a Telstra representative. The caller attempted to extract personal information by requesting the contributor's maiden name, claiming the number was linked to their account. When the contributor stated the number wasn't associated with that detail, the caller hung up immediately.
This report indicates a social engineering attempt typical of identity verification scams targeting Australian phone customers. The caller's quick hang-up when challenged suggests they were testing whether the contributor would comply with personal information requests before escalating the scam.
What the Caller from 03 9022 6725 Attempted
According to the report, the caller from 0390226725 specifically requested the contributor's maiden name as a verification method. This is a common social engineering tactic because maiden names are used as security answers across many Australian services, including banks, telecommunications providers, and government agencies.
The rapid disconnection when the contributor questioned the call suggests the caller was conducting preliminary verification testing. Scammers using this approach on 03 9022 6725 may be attempting to build a victim profile before launching a fuller account takeover or identity theft attempt in follow-up calls.
What to Do If You Receive a Call from 03 9022 6725
If 03 9022 6725 calls you:
- Do not: Share personal information like maiden name, date of birth, mother's maiden name, or account details
- Do not: Confirm your identity through security questions, even if the caller claims to be from Telstra
- Do: Hang up immediately and call Telstra directly using the number on your bill or the official Telstra website
- Do: Block the number 0390226725 on your phone to prevent future calls
- Do: Never call back a number that calls you claiming to be from your service provider
How Telstra Impersonation Works
Scammers impersonating Telstra typically use requests for personal verification details as a first step toward account compromise. Once they have information like maiden name or date of birth, they may attempt to access accounts, port phone numbers to different carriers, or commit identity fraud using the victim's details.
The call from 03 9022 6725 followed this pattern by requesting verification information under the guise of account confirmation. This is not how Telstra conducts legitimate customer service calls - Telstra already holds your account details and would never ask you to confirm security questions to verify themselves.
How to Report 03 9022 6725
If you receive similar calls from 03 9022 6725 or 0390226725:
- Report to Scamwatch at scamwatch.gov.au
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to ReportCyber at cyber.gov.au if identity theft is involved
- Contact Telstra directly to report the impersonation attempt
- Contribute your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Pretended to be from Telstra asking for my maiden name, hung up when I said the number wasn't linked to that
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WRITE A REVIEWFrequently Asked Questions
Should I answer calls from 03 9022 6725?
No. Based on the report of impersonation from 03 9022 6725 (0390226725), it's safest to let unknown calls go to voicemail. If someone claims to be from Telstra calling from 0390226725, hang up and call Telstra directly using the number on your bill to verify if they actually needed to contact you.
Can I trust a caller from 0390226725 who says they're from Telstra?
No. The report about 03 9022 6725 shows a scammer impersonating Telstra to request personal information. Telstra never asks customers to verify their identity through security questions during incoming calls. If someone calls claiming to be from Telstra, always hang up and call Telstra's official customer service number instead.
Why did the caller from 03 9022 6725 ask for my maiden name?
Maiden name is a common security verification answer used across banks, telecommunications, and government services. The caller from 0390226725 was likely trying to gather personal details to either compromise your account or commit identity fraud. Legitimate Telstra representatives would never ask you to confirm security questions during an unsolicited call.
What should I do if I already gave information to 03 9022 6725?
If you provided personal information to a caller from 03 9022 6725 (0390226725), contact Telstra immediately on 133 200 to report the incident. Monitor your Telstra account for unauthorised activity, and consider placing a fraud alert with the Australian Securities and Investments Commission (ASIC) if identity theft is a concern.
Is 0390226725 a real Telstra number?
No. The report indicates 03 9022 6725 is being used by a scammer impersonating Telstra. The number is allocated as a local service in Victoria, but it's not a legitimate Telstra customer service line. Telstra's official customer service line is 133 200, or you can check the number on your phone bill.
How can I block calls from 03 9022 6725?
Most Australian smartphones allow you to block numbers directly in your phone's settings or call app. Block 03 9022 6725 (0390226725) to prevent future calls. You can also report the number to your telco and the ACMA at acma.gov.au to help prevent other Australians from receiving similar scam calls.