- Suspicious
- Spam
- Unknown
- Legit
- Uncertain
- Scam
Community reports for 03 8771 4859 (0387714859) describe silent calls, immediate disconnects, and suspicious impersonation attempts claiming to be Australia Post.
Silent Calls and Hang-ups from 03 8771 4859
Community contributors have reported 33 interactions with 03 8771 4859 (also written as 0387714859), revealing a pattern of suspicious calling behaviour mixed with occasional legitimate Australia Post callbacks. The most consistent issue is silent calls - six separate reports describe picking up only to hear complete silence before the caller hangs up, with some calls lasting up to 45 seconds while the contributor asks if anyone is there.
The number appears allocated to a local service provider (Symbio Networks Pty Ltd) in Victoria, yet many reports suggest the calls are either spoofed Australia Post numbers or impersonation attempts. While some contributors confirm receiving legitimate Australia Post callbacks from 0387714859 regarding compensation claims and delivery enquiries, the significant volume of silent calls and immediate disconnects raises questions about call quality and authenticity.
What Callers from 03 8771 4859 Do
The calling pattern from 03 8771 4859 is highly unusual. Multiple contributors report the number rings multiple times in quick succession - three to five attempts within minutes - but when answered, either dead silence occurs or the caller hangs up within seconds. One contributor described picking up to "total silence for 45 seconds" while repeatedly asking if anyone was there before disconnection. Another noted the call dropped "as soon as I said hello."
In a small number of reports mentioning Australia Post, contributors who called Australia Post's main line received return calls from 03 8771 4859, though these were often problematic. One contributor explicitly requested a landline callback but received a call to their mobile instead with no message. A particularly concerning report describes receiving a text message asking the contributor to reply so "they could send an email," followed by an email claiming they'd tried calling - behaviour consistent with phishing attempts rather than standard Australia Post communication.
Another report mentions a suspicious email about "PROJECT RARA," described as a new delivery service for selected areas, received after being asked to communicate via email instead of phone.
Call Patterns and Timing
Reports for 03 8771 4859 span from mid-2025 through April 2026, showing ongoing activity. Most calls occur during business hours (8am-10am), particularly on weekdays. The pattern of multiple rapid calls within minutes appears in at least four separate reports, suggesting either automated dialling systems or coordinated callback attempts from Australia Post infrastructure.
Silent calls represent the dominant issue, with six distinct reports describing this behaviour across different months. Contributors who received legitimate Australia Post callbacks via 0387714859 noted these were generally helpful and resolved their issues, but the overwhelming majority of interactions involve either silence, immediate disconnects, or suspicious requests to communicate via email instead of phone.
What to Do If You Receive a Call from 03 8771 4859
If 03 8771 4859 calls you:
- Do not: Engage with requests to reply via text or email for callback verification, return the call immediately, or share personal information
- Do: Let unknown calls go to voicemail, hang up if you hear silence, and independently verify any Australia Post communications by calling Australia Post's official number (13 13 18)
- If they claim to be Australia Post: Hang up and contact Australia Post directly via their official channels to confirm whether they were actually trying to reach you
- If you see multiple rapid calls: Block the number and report it to ACMA
- Do not click links or download files from emails claiming to be follow-ups to calls from 03 8771 4859
What to Do If You Receive an SMS from 03 8771 4859
If 0387714859 texts you asking to reply or provide information:
- Do not: Reply to the message, click any links, or provide contact details
- Do: Delete the message, block the number, and forward the SMS to 0429 999 888 (ACMA's spam reporting service)
- If the SMS claims to be from Australia Post: Contact Australia Post directly on 13 13 18 to verify before taking any action
How to Report 03 8771 4859
If you've experienced calls or messages from 03 8771 4859:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - especially for silent calls, repeated calls, and spoofing attempts
- If the call impersonated Australia Post, also report to Services Australia at servicesaustralia.gov.au
- For phishing emails or suspicious follow-up messages, report to ReportCyber at cyber.gov.au
- Add 0387714859 to the Do Not Call Register if you wish to opt out of telemarketing at donotcall.gov.au
- Report your experience to Reverseau to help other Australians identify this number's behaviour
Help others by sharing your experience with (03) 8771 4859!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Rang twice then hung up, then texted asking me to reply so they could send an email, email said they'd tried ringing, obviously not AusPost doing things properly
When I picked up, completely silent, they wouldn't respond, hung up after 32 seconds
Rang 3 times, I picked up, they hung up. Maybe Aussie Post about lost parcel, annoying
Rang 3 times, picked up and they hung up, maybe Aussie Post, very annoying
called supposedly from Aust Post but dropped call straight away
Rung three times in five minutes, no message
Picked up and got total silence for 45 seconds, kept asking if anyone was there, then they hung up
Got a call from this number when I was chasing up an enquiry with Australia Post, legit
Asked to email instead of calling, got email about new delivery service called PROJECT RARA for selected areas
rang Australia Post for callback, they answered and hung up straight away
Rang for 3 seconds, hung up as soon as I said hello
Lodged query with Aus Post and asked for landline callback, but they rang mobile instead with no message
Pretty friendly mob
Called but all I got was silence, claimed to be Australia Post but clearly not right
Australia Post called twice about my compensation claim, they were helpful and sorted it out
Thought it might be Australia Post, waiting for callback, but they went quiet and hung up
Three missed calls but my phone didn't ring at all. caller ID didn't clearly show Australia Post, which seems odd
Text from Australia Post about a callback I was expecting, but the message felt unprofessional
Caller said my parcel is ready for collection in a different state, confusing and frustrating
Followed up call after I'd held for 35 mins, when I answered caller hung up immediately
Was expecting callback from Australia Post after requesting callback service in a queue. brief pause then lady from Australia Post helped with my inquiry
Caller hung up immediately, waiting for callback
Thought it was Australia Post, they hung up when I answered, can't reach their customer service on phone
Called claiming to be Australia Post about major complaints, seemed legitimate but I verified it wasn't
Called to follow up for callback service but phone only rang less than 3 seconds before disconnecting when I answered. seems nonsensical or fraudulent
4 calls at 7 AM claiming to be Australia Post, sent email about complaint, timing was inconvenient
Might be Australia Post but no voicemail left, not answering
Very brief call about 15 seconds, probably from Auspost but missed it
Australia Post but they don't communicate when they call, seem to be following up on complaints
might be Australia Post but not sure, hung up right away no message, suspicious
It's Australia Post.
Missed call after I made an enquiry, no further details
Australia Post customer service.
Help others by sharing your experience with (03) 8771 4859!
WRITE A REVIEWFrequently Asked Questions
Why does 03 8771 4859 call and then stay silent when I answer?
Six contributors have reported this exact behaviour from 0387714859 - picking up to complete silence lasting 30-45 seconds before disconnection. This pattern can indicate either a malfunctioning automated system, a test call to verify the number is active, or a callback scam attempt. Australia Post's legitimate customer service generally responds immediately when called back, so persistent silent calls are a red flag.
Is 0387714859 actually Australia Post?
The number is allocated to Symbio Networks Pty Ltd (a Victorian service provider), not Australia Post directly. While two contributors confirmed receiving legitimate Australia Post callbacks about compensation claims from 03 8771 4859, the overwhelming majority of reports describe silent calls, immediate hang-ups, and suspicious behaviour unlike standard customer service. Several contributors noted discrepancies such as being called on their mobile despite requesting a landline callback, and requests to communicate via email instead of phone.
What is 'PROJECT RARA' in the email I received from 03 8771 4859?
One contributor reported receiving an email about 'PROJECT RARA' described as a new delivery service for selected areas, sent after being asked via text to reply so the sender could email them. This request pattern - asking you to initiate contact via a different channel before sending an email - is a classic phishing tactic. Do not click links or provide information if you receive similar emails claiming to follow up on calls from 0387714859.
Why did 03 8771 4859 call my mobile when I asked Australia Post for a landline callback?
One contributor specifically requested a landline callback from Australia Post but received a call to their mobile from 0387714859 with no voicemail message. This mismatch between the contact method requested and the method used suggests either a system error on Australia Post's end or a spoofed number impersonating Australia Post. Always verify by calling Australia Post directly on 13 13 18 if you receive unexpected callbacks.
Should I return a call to 03 8771 4859 if they leave no message?
No. Multiple contributors report calling 0387714859 back only to experience hang-ups or confusion. If Australia Post or any legitimate service needs to reach you, they will leave a voicemail message with clear instructions. If you genuinely need to contact Australia Post about a delivery or claim, call them directly on 13 13 18 rather than returning a call to an unknown number, even if it appears to be Australia Post.
How do I stop calls from 03 8771 4859?
Block 0387714859 on your phone to prevent further calls. If the calls continue after blocking, or if you receive related texts or emails, report the number to ACMA at acma.gov.au. You can also add the number to the Do Not Call Register at donotcall.gov.au. Document the dates and times of calls from 03 8771 4859 when reporting, as this helps ACMA investigate potential spoofing or automated calling.