- Scam
Community report for 03 8747 3746 (0387473746): Caller falsely claimed to be from Telstra regarding internet problems.
Telstra Impersonation Report for 03 8747 3746
One contributor has reported receiving a call from 03 8747 3746 (also written as 0387473746) claiming to represent Telstra with concerns about their internet connection. The contributor does not have an account with Telstra, indicating the caller was either using a spoofed number or operating a scam targeting random recipients.
This type of impersonation is commonly used to gain access to personal information or convince people to install remote access software. The call to 0387473746 was answered by the contributor, who recognised the false claim immediately.
What the Caller from 03 8747 3746 Claimed
The caller from 03 8747 3746 stated that the recipient's Telstra internet was experiencing problems and required immediate attention. This is a typical opening used in tech support scams, designed to create urgency and encourage the target to follow instructions without verifying the claim independently.
The fact that the contributor does not use Telstra made it straightforward to identify 0387473746 as fraudulent. However, this tactic would be more convincing to Telstra customers, making it an effective impersonation approach.
Report Details and Timing
The call to 03 8747 3746 was received on 29 March 2026 during business hours. The contributor answered the call, which allowed them to hear the false claim directly. This single report suggests the number may be used for targeted scam attempts rather than mass calling campaigns.
The allocated service provider for 0387473746 is Symbio Networks Pty Ltd, a local service in Victoria. This does not necessarily indicate the caller's actual location or identity, as impersonators frequently use spoofed numbers.
What to Do If You Receive a Call from 03 8747 3746
If 03 8747 3746 calls you:
- Do not: Provide personal information, account numbers, or passwords to the caller
- Do not: Allow remote access to your computer or device
- Do not: Return the call to this number if you hang up
- Do: Hang up immediately and verify independently by contacting Telstra directly using the number on your bill or their official website
- Do: Block 0387473746 to prevent future calls
- Do: Report the call if you have Telstra services
How to Report 03 8747 3746
If you receive a similar call from 03 8747 3746 or 0387473746, report it to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - report the scam and check for similar activity
- ACMA (Australian Communications and Media Authority): acma.gov.au - report the number for potential phone line misuse
- Telstra: Report directly to your service provider if you are a customer, as they can flag fraudulent impersonation attempts
- Reverseau: Contribute your experience here to help other Australians identify suspicious numbers
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What Our Users Reviewed
Claiming my Telstra internet is having problems, I'm not with Telstra
Help others by sharing your experience with (03) 8747 3746!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer impersonate Telstra on 03 8747 3746?
Scammers use Telstra impersonation because most Australians have internet services and are familiar with the company. A call from 0387473746 claiming to be Telstra creates urgency and trust. The goal is typically to obtain your account details, banking information, or remote access to your device. Once they gain access, they can steal credentials or install malware.
How can I verify if a call from 03 8747 3746 is really from Telstra?
Never trust caller ID alone. If 0387473746 calls claiming to be Telstra, hang up and contact Telstra directly using the number on your phone bill or from their official website telstra.com.au. Telstra will never ask you to grant remote access or provide passwords during unsolicited calls. Always initiate the callback yourself.
What should I do if I already gave information to the caller from 03 8747 3746?
If you shared account details, passwords, or banking information with 0387473746, contact Telstra immediately and change your passwords. If financial details were provided, contact your bank and monitor your accounts for suspicious activity. You can also report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
Is the number 03 8747 3746 actually operated by Telstra?
The number 0387473746 is allocated to Symbio Networks Pty Ltd as a local service in Victoria. This does not mean Telstra operates it or that anyone calling from this number is authorised by Telstra. Scammers frequently spoof or hijack phone numbers, so the caller ID shown does not confirm their identity.
Can I block 03 8747 3746 on my phone?
Yes. Most modern phones allow you to block numbers directly. After blocking 0387473746, you will not receive calls or SMS messages from that number. However, scammers often use multiple numbers, so staying alert to similar impersonation attempts is important even after blocking one number.
What is the difference between 03 8747 3746 and 0387473746?
Both formats refer to the same phone number. The format 03 8747 3746 is the standard readable display used in Australia, while 0387473746 is the compact format without spaces. When reporting 03 8747 3746 or searching for it, either format will return the same information.