- Suspicious
- Scam
Community reports for 03 8658 7824 (0386587824): Contributors report fake ANZ bank calls claiming account changes and new card issuance.
ANZ Bank Impersonation Reports for 03 8658 7824
Two contributors have reported receiving impersonation calls from 03 8658 7824 (also written as 0386587824) falsely claiming to represent ANZ bank. Both reports describe callers attempting to convince recipients of urgent account changes, despite contributors having no ANZ account relationship. The consistent impersonation of a major Australian bank suggests a coordinated attempt to exploit trust in established financial institutions.
What makes these reports particularly significant is that the callers from 0386587824 had enough credibility in their approach that they were able to complete the call with the recipient, indicating a rehearsed script or convincing tone. Neither contributor fell for the deception, but the sophistication of the approach warrants attention.
What Callers from 03 8658 7824 Claim
Contributors who answered calls from 03 8658 7824 report callers claiming to be ANZ representatives discussing account activity. One caller stated they were issuing a new credit card, while another mentioned a new device detected on the account. Both callers used language suggesting urgent action was needed, though neither report details the exact pressure tactics employed beyond the false claims themselves.
The use of specific ANZ terminology and account-related language suggests the callers conducting the 0386587824 impersonation have researched their targets or are using scripts designed to sound authentic. Contributors recognised the calls as suspicious only because they knew they didn't hold ANZ accounts, meaning others with actual ANZ banking relationships may be at greater risk from this number.
Report Patterns and Timing
The two reports about 03 8658 7824 span a ten-day period in mid-to-late October 2025, suggesting active calling campaigns from this number. Both calls were answered by the recipients, indicating the callers from 0386587824 successfully connected rather than relying on voicemail or silent call tactics. This pattern suggests a live-dialler operation rather than automated robocalls.
The allocation data shows 03 8658 7824 is provisioned as a local service in Victoria through Symbio Networks, which is the type of infrastructure scammers often exploit to appear as legitimate local business numbers rather than obviously suspicious international or premium-rate lines.
What to Do If You Receive a Call from 03 8658 7824
If 03 8658 7824 calls you claiming to be from ANZ or any other bank:
- Do not: Confirm any personal details, provide account numbers, or discuss existing accounts
- Do not: Press any buttons or follow any instructions the caller provides
- Do: Hang up immediately if the caller claims to be from your bank
- Do: Contact ANZ directly using the phone number on your bank card or ANZ's official website to verify if there are genuine account concerns
- Do: Block 0386587824 on your phone to prevent repeat calls
- Do: Remember that legitimate banks never call to request sensitive details or initiate account changes via unsolicited calls
How to Report 03 8658 7824
If you receive a scam call from 03 8658 7824 or 0386587824, report it through official Australian channels:
- Scamwatch: Report the impersonation to scamwatch.gov.au, where your report contributes to national scam tracking
- ACMA: File a complaint with the Australian Communications and Media Authority at acma.gov.au about the misuse of this local number
- ReportCyber: If the call involved any attempt to steal banking credentials, report to cyber.gov.au
- ANZ: Contact ANZ's fraud team directly to report the impersonation of their brand
- Reverseau: Contribute your own report to help other Australians identify calls from 03 8658 7824
Help others by sharing your experience with (03) 8658 7824!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from ANZ talking about new device on my account, but I don't even have an ANZ account
Claimed to be from ANZ bank saying they'd issue a new credit card
Help others by sharing your experience with (03) 8658 7824!
WRITE A REVIEWFrequently Asked Questions
If a caller from 03 8658 7824 claims to be ANZ and mentions my account, what should I do?
Do not engage with the caller or provide any information. Hang up immediately and contact ANZ directly using the phone number on your bank card. Legitimate banks do not contact customers unsolicited to discuss account changes. Report the call from 0386587824 to Scamwatch at scamwatch.gov.au and block the number on your phone.
How do scammers using 03 8658 7824 know details about my bank?
Contributors reported that callers from 0386587824 used specific ANZ terminology, suggesting they either use publicly available banking information, purchased data from breaches, or rely on statistically likely bank names. They do not necessarily know your personal banking situation, which is why the impersonation fails when you don't have an account with them.
Why is 03 8658 7824 using a Victorian local number if it's a scam?
Scammers deliberately use local-looking numbers provisioned through legitimate service providers like Symbio Networks because Australians are more likely to answer calls that appear to be from local businesses or services. The 03 area code and standard format makes 0386587824 appear trustworthy, which is exactly why the number has been used for ANZ impersonation.
What happens if I accidentally give information to a caller from 03 8658 7824?
Contact your bank immediately and report what information you shared. If you provided banking details, credit card numbers, or personal identification information to 0386587824, ask your bank to monitor your account for fraudulent activity and consider placing a fraud alert or ban on your credit report. Report the call to Scamwatch and ACMA.
Can I block 03 8658 7824 on my phone?
Yes, most Australian phones allow you to block incoming numbers. Add 0386587824 to your blocked contacts or spam list. However, blocking this number alone will not stop other scammers using different numbers, so remain cautious with unsolicited calls claiming to be from banks.
Should I be concerned if I answered a call from 03 8658 7824 but didn't provide information?
If you hung up without providing personal details, you have not been compromised. However, the fact that you answered means your number is confirmed as active, and it may be called again or sold to other scammers. Block 0386587824 and remain cautious with future unsolicited calls. Report the number to Scamwatch at scamwatch.gov.au to help warn other Australians.