03 8615 3004 - 0386153004: Mostly Legitimate, One Scam Report

• Legit
• Scam

03 8615 3004 (0386153004): 3 contributors confirm legitimate Coles and Qantas credit card calls, but 1 scam report warrants caution. Mixed activity from Victorian Telstra number.

Mixed Reports for 03 8615 3004

The number 03 8615 3004 (also written as 0386153004) has generated four community reports with conflicting patterns. Three contributors confirm legitimate credit card calls from major Australian financial institutions, while one report flags a scam attempt. This mixed activity suggests the number may be legitimate but warrants verification before sharing personal financial information.

The legitimate reports identify 03 8615 3004 as an active contact number for Coles credit card customer service and Qantas Money Credit Card operations. However, the presence of one scam report indicates this number may have been spoofed or that callers claiming to represent these institutions are not always genuine.

Legitimate Calls from 03 8615 3004

Contributors who answered calls from 03 8615 3004 report legitimate customer service follow-ups regarding Coles credit card accounts. One contributor confirmed the call was from "the legit Qantas Money Credit Card call centre." These calls appear to be routine account management and credit card notifications from established financial services.

If you have a Coles or Qantas Money credit card, calls from 03 8615 3004 may be genuine account notifications or customer service inquiries. However, the single scam report suggests you should still verify caller identity through official channels before providing any sensitive information.

The Scam Report for 0386153004

One contributor reported receiving a scam call from 0386153004 on 10 October 2025, though minimal details were provided. This single report could indicate caller impersonation (someone falsely claiming to represent Coles or Qantas) rather than the actual institution calling from this number.

The contrast between three legitimate confirmations and one scam flag suggests this number may be susceptible to spoofing, where scammers use the same digits to appear as genuine financial service providers.

What to Do If You Receive a Call from 03 8615 3004

If 03 8615 3004 calls and claims to represent your bank or credit card issuer:

• Do: Ask for the caller's name and department, then hang up and call your bank directly using the official number on your statement or card
• Do: Never provide personal details, account numbers, or passwords to unsolicited callers
• Do: Check your account directly through official banking apps or websites if the caller mentions suspicious activity
• Do not: Assume the call is legitimate just because the number appears to be associated with a major institution
• Do not: Act on urgent demands for immediate payment or security verification made during the call

Report Patterns for 03 8615 3004

The four reports for 03 8615 3004 span several months, with the most recent in February 2026. The legitimate reports cluster around customer service activity, while the single scam report stands out as an outlier. All reports come from call-answered interactions, indicating people actually engaged with the caller.

The Victorian Telstra number appears to be an active service line, but the mixed reporting pattern means recipients should maintain standard verification practices rather than assume automatic legitimacy.

How to Report 03 8615 3004

If you receive a suspicious call from 03 8615 3004 claiming to represent Coles, Qantas, or any financial institution:

• Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed and any personal information they requested
• Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au for unsolicited or deceptive calls
• Contact your actual bank or credit card issuer directly to alert them to potential number spoofing
• Report on Reverseau to help other contributors understand this number's activity

Frequently Asked Questions