- Uncertain
- Scam
- Suspicious
Community reports for 03 8613 9334 (0386139334): Contributors report scam calls claiming to be from AGL energy provider. Victoria-based Telstra number.
AGL Impersonation Reports for 03 8613 9334
One contributor has reported receiving a scam call from 03 8613 9334 (also written as 0386139334) where the caller impersonated an AGL representative. This Victoria-based local service number, provided by Telstra, has been flagged for fraudulent impersonation of Australia's major energy retailer.
Alongside the confirmed scam report, two additional contributors received unanswered calls from 0386139334 without voicemail messages being left. The pattern of silent or incomplete calls combined with confirmed impersonation activity suggests potential targeting of multiple households from this number.
What Callers from 03 8613 9334 Claim
The contributor who answered the call from 03 8613 9334 reported that the caller claimed to represent AGL. No additional details were provided about specific claims or demands made during the conversation, but the contributor was certain enough of the deception to report it as a scam.
The fact that calls from 0386139334 sometimes go unanswered with no message left suggests callers may be using automated systems or abandoning calls when reaching voicemail, a common pattern in impersonation scams where legitimate-sounding opening statements fail to convince the person answering.
Report Patterns and Timing
Three reports have been received about 03 8613 9334 over a seven-day period in January 2026. Two calls went unanswered or missed entirely, while one was answered and identified as fraudulent. The contributor who answered on 21 January reported the impersonation immediately, while the other two missed calls occurred on 15 and 22 January.
The spread of unanswered and answered calls suggests this number may be part of a campaign reaching multiple households. Contributors received calls at different times, with one during business hours on a weekday.
What to Do If You Receive a Call from 03 8613 9334
If 03 8613 9334 calls you:
- Do not: Provide personal information, account numbers, meter details, or payment information to the caller
- Do not: Return the call or follow any instructions to call a different number
- Do: Hang up immediately if the caller claims to be from AGL or your energy provider
- Do: Contact AGL directly using the number on your energy bill or their official website to verify any claims about your account
- Do: Block 0386139334 in your phone if the calls repeat
- Do: Let unknown calls go to voicemail rather than answering directly
How to Report 03 8613 9334
If you receive a scam call from this number, report it to the following Australian government resources:
- Scamwatch: scamwatch.gov.au - Report the scam and check for warnings about current campaigns
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report the number and fraudulent impersonation
- ReportCyber: cyber.gov.au - If the scam involved any online component or credential harvesting
- AGL directly: Report the impersonation to AGL customer service so they can alert their fraud team
You can also contribute your own experience with 03 8613 9334 to Reverseau to help other Australians identify this number and stay safe.
Help others by sharing your experience with (03) 8613 9334!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called but didn't leave voicemail
Claimed to be AGL, total scam
Called but didn't leave a voicemail
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WRITE A REVIEWFrequently Asked Questions
Is 03 8613 9334 really calling from AGL?
No. A contributor has reported that 03 8613 9334 (0386139334) is impersonating AGL. The caller falsely claimed to represent the energy provider. If you receive a call from this number claiming to be AGL, hang up immediately and contact AGL directly on the number printed on your bill.
What should I do if 0386139334 calls me claiming there's an issue with my energy account?
Do not engage with the caller. Hang up immediately without providing any account details, meter information, or payment data. Contact AGL directly using the official customer service number on your bill or their website to verify any claims about your account. Legitimate energy retailers never cold-call to demand account information.
Why are calls from 03 8613 9334 not leaving voicemail messages?
Two contributors received unanswered calls from 0386139334 with no voicemail left. This pattern is common with impersonation scams using automated systems - when no one answers or the call reaches voicemail, the scammer may abandon the attempt rather than risk detection by leaving a message.
Can I block 03 8613 9334 on my phone?
Yes. If 0386139334 calls you repeatedly, you can block the number in your phone's settings or through your carrier. This will prevent future calls from this number reaching you. However, blocking alone doesn't stop the scammers from trying other numbers, so reporting to Scamwatch (scamwatch.gov.au) is also important.
How many people have reported 03 8613 9334?
Three contributors have reported activity from this number. One confirmed it as a scam impersonating AGL, while two others received unanswered calls from 0386139334 without voicemail messages. If you receive a call from this number, contributing your report helps other Australians stay informed.
Is 03 8613 9334 a real AGL phone number?
No. While 03 8613 9334 is a legitimate Telstra local service number in Victoria, it is not associated with AGL. Scammers often spoof legitimate-looking local numbers to appear credible. If you're unsure about a call from someone claiming to be AGL, always contact AGL independently using the number on your bill rather than the number the caller provides.