- Uncertain
- Scam
03 8592 2700 (0385922700): Contributors report impersonation calls falsely claiming to be from NAB about home loans and account bonuses, requesting personal banking information.
NAB Impersonation Scam Reports for 03 8592 2700
Three contributors have reported calls from 03 8592 2700 (also written as 0385922700) impersonating NAB staff. The reports indicate a pattern of callers falsely claiming affiliation with National Australia Bank and attempting to extract personal banking information under pretexts ranging from home loan offers to account bonus schemes.
Multiple reports about 0385922700 emphasise that NAB does not contact customers from random numbers with unsolicited offers. One contributor directly noted this red flag: 'NAB will never call you from a random number.' The callers have referenced specific NAB locations (such as Chadstone) to add credibility to their impersonation.
What Callers from 03 8592 2700 Claim
According to community reports about 03 8592 2700, callers have used several different pretexts to initiate conversations. One caller identified themselves as 'Pam' from NAB regarding a non-urgent banking matter left on voicemail. Another claimed to represent NAB and attempted to discuss improving the recipient's home loan.
The most detailed report of calls to 0385922700 describes a caller claiming to be from NAB Chadstone who began by asking general satisfaction questions about banking, then pivoted to requesting information about accounts. The caller then falsely claimed the recipient could access bonus rewards by making specific deposits.
Report Patterns and Timing
The three reports spanning from October 2024 to July 2026 suggest ongoing activity from this number. One contributor who received the call from 03 8592 2700 chose not to return a voicemail, preventing further engagement. Of those who answered calls to 0385922700, both recognised the suspicious nature of the approach immediately-one dismissed the home loan pitch outright, whilst another questioned why they were being asked to make deposits to access rewards.
What to Do If You Receive a Call from 03 8592 2700
If 03 8592 2700 calls you:
- Do not: Provide banking details, account numbers, passwords, or any personal identification information
- Do not: Agree to make deposits or transfers based on reward claims
- Do: Hang up immediately if the caller cannot verify legitimate details through official channels
- Do: Contact NAB directly on their official number (found on your bank statement or official website) to verify any claimed banking matters
- Do: Block the number 0385922700 on your phone if calls persist
- Do: Note that genuine NAB contact will come from known NAB numbers, not from arbitrary local service numbers
How to Report 03 8592 2700
If you've received calls from 03 8592 2700 or 0385922700 attempting NAB impersonation:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a report with Scamwatch at scamwatch.gov.au, including details of the impersonation attempt
- Report the scam to NAB directly via their official fraud line so they can monitor for additional victims
- If you shared any personal information, contact NAB immediately to discuss protective measures
- Contribute your experience to Reverseau to help other Australians identify this number
Help others by sharing your experience with (03) 8592 2700!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Call from 'Pam' at nab about a non-urgent banking matter, left as VM.
Didn't return call so can't confirm if spam but presumably it is.
Scammers calling from “NAB” about improving my home loan, psh yeah not in this economy. NAB will never call you from a random number..
Said they were calling from NAB Chadstone - sounds like a scammer just asking if I’m happy with my banking then asked randomly about my accounts and tried to say I need to make deposits to get a bonus reward.
Help others by sharing your experience with (03) 8592 2700!
WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate NAB when calling from 03 8592 2700?
Scammers impersonate legitimate banks like NAB because people are more likely to engage with an authority they recognise. By claiming affiliation with NAB and referencing specific locations like Chadstone, callers from 0385922700 attempt to bypass natural suspicion. The goal is typically to either extract personal banking information or convince victims to make deposits under false pretexts-such as accessing bonus rewards that don't actually exist.
How can I tell if a call from 03 8592 2700 is really from NAB?
It almost certainly isn't. As one contributor noted about 0385922700, NAB will never call you from a random number. Genuine NAB contact comes from published NAB phone numbers found on your bank statement, official NAB correspondence, or their website. If anyone from 03 8592 2700 claims to be from NAB, hang up and call NAB directly using the number on your statements to verify whether they tried to contact you.
What should I do if I already provided information to a caller from 0385922700?
Contact NAB immediately on their official fraud line to report the incident. If you provided account numbers, passwords, or banking access details, NAB can help secure your accounts and monitor for unauthorised transactions. If you shared personal identification information but not banking credentials, notify NAB of the impersonation attempt anyway-they track patterns from 03 8592 2700 and similar numbers to protect other customers. Consider placing a fraud alert on your account.
Why would 03 8592 2700 ask me to make deposits to access bonus rewards?
This is a classic scam tactic reported by contributors about 0385922700. No legitimate bank offers bonus rewards contingent on making deposits through unverified channels. Once you send money, the scammer disappears and the promised reward never materialises. The deposit request is the entire goal-scammers from 03 8592 2700 use false banking authority to convince victims to voluntarily transfer funds that cannot be recovered.
Is 03 8592 2700 actually a NAB number?
No. The number 0385922700 is allocated to Symbio Networks Pty Ltd, a local service provider in Victoria-not to NAB. This is precisely why the impersonation works as a scam. By calling from 03 8592 2700, which appears to be a local Victorian number, callers avoid using obviously spoofed or suspicious numbers, then claim to represent NAB to gain credibility. Always verify with NAB directly if you're uncertain.
What happens if I just don't answer calls from 03 8592 2700?
Not answering is a safe response. One contributor received a voicemail from 0385922700 claiming to be 'Pam from NAB' about banking matters and simply chose not to return the call-avoiding any risk of engagement with the scammer. You can block 03 8592 2700 entirely on your phone to prevent future calls. If the number continues calling after you've blocked it, report the harassment to ACMA at acma.gov.au.