- Scam
One community report flags 03 8370 1035 (0383701035) as a robocall impersonating OSHC health insurance with language selection prompts.
Robocall Scam Report for 03 8370 1035
A contributor has reported receiving an automated call from 03 8370 1035 (also written as 0383701035) claiming to represent OSHC health insurance. The call presented itself as an automated system, offering language selection options with prompts to press 1 for English or 2 for Chinese. The contributor noted the call had suspicious characteristics that raised immediate red flags.
This type of robocall pattern, where a prerecorded message offers language selection, is commonly used in scams targeting health insurance subscribers. The use of a local Victorian number (03 area code) from a Powertel Limited service allocation may be designed to appear legitimate to unsuspecting recipients.
What Callers from 03 8370 1035 Claim
The automated message from 0383701035 identified itself as OSHC health insurance and immediately directed the recipient to select a language preference. This initial gatekeeping approach (pressing 1 or 2) is a known robocall tactic designed to confirm the line is active and answered by a person, rather than voicemail.
By responding to the prompt on 03 8370 1035, a contributor risks confirming their number is active, which can lead to additional scam attempts or sale of contact details to other fraudsters. The impersonation of a recognisable health insurance provider aims to establish false legitimacy before escalating to personal or financial requests.
What to Do If You Receive a Call from 03 8370 1035
If 03 8370 1035 calls you:
- Do not: Press any buttons, respond to prompts, or stay on the line to hear the full message
- Do not: Provide personal information, health details, or insurance membership numbers
- Do not: Return the call if you miss it
- Do: Hang up immediately when you recognise an automated voice or suspicious prompts
- Do: Block 0383701035 in your phone's contacts to prevent future calls
- Do: Let calls from unknown numbers go to voicemail
- Do: Contact OSHC directly through their official website or the number on your insurance card if you have genuine concerns about your account
Why Robocalls from 03 8370 1035 Are High Risk
Robocalls pretending to represent health funds exploit trust in major Australian health insurance providers like OSHC. The language selection prompt serves as a verification mechanism for scammers, confirming your number is active and monitored by a person. Once confirmed, your contact details may be marked as a "live" number and sold to other fraudulent operations.
The use of a local 03 area code for 0383701035 creates a false sense of legitimacy, making recipients more likely to engage with the message. Health insurance scams often escalate to requests for payment details, renewal fees, or claims to update account information.
How to Report 03 8370 1035
If you receive this robocall from 03 8370 1035, report it through these Australian resources:
- ACMA (Australian Communications and Media Authority): Report unwanted calls and robocalls at acma.gov.au. This is the national regulator for telecommunications.
- Scamwatch: Lodge a detailed report at scamwatch.gov.au. Include the time of call, exact wording from the message, and what prompted you to report it.
- Do Not Call Register: Register your number at donotcall.gov.au to reduce unsolicited telemarketing calls (note: scam robocalls may not always respect this).
- Reverseau: Add your experience to community reports here to help other Australians identify this number and stay safe.
What OSHC Members Should Know
OSHC health insurance will never call you requesting personal details, payment information, or login credentials. If you're an OSHC member and receive a call from 03 8370 1035 claiming to be from OSHC, it is not legitimate. Always contact OSHC directly using the phone number on your membership card or their official website if you need to discuss your policy.
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What Our Users Reviewed
From OSHC health insurance, press 1 for English or 2 for Chinese, dodgy vibes
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WRITE A REVIEWFrequently Asked Questions
What should I do if I already pressed a button on the 03 8370 1035 robocall?
If you responded to the prompt from 03 8370 1035 (0383701035), hang up immediately and do not provide any further information. Monitor your account for any suspicious activity. You can increase protection by blocking 03 8370 1035 and enabling call filtering on your phone. Consider changing passwords for your health insurance account if the call prompted personal questions. Report the call to ACMA at acma.gov.au so regulators can track this robocall pattern.
Why does 03 8370 1035 ask me to press 1 or 2 for language selection?
The language selection prompt on 0383701035 is a tactic used by robocallers to confirm your number is active and answered by a real person. Pressing any button tells the scammer your line is monitored, which increases the value of your contact details for sale to other fraudsters. Legitimate OSHC communications would not begin with automated language selection prompts. Simply hang up when you hear this on 03 8370 1035.
Is 03 8370 1035 actually from OSHC health insurance?
No. The community report indicates 03 8370 1035 (0383701035) is a robocall falsely claiming to represent OSHC. Real OSHC communications come through verified contact methods listed on your membership card or the official OSHC website. If you have genuine account concerns, hang up on 03 8370 1035 and contact OSHC directly using the number on your card. Never respond to unsolicited calls claiming to be from your health fund.
What happens if I engage with the language selection on this number?
Responding to the language prompt on 0383701035 signals to the robocall operator that your number is active and monitored by a person. This confirmation can lead to repeated scam attempts from 03 8370 1035 or other fraudsters who purchase lists of verified active numbers. Your contact details may also be shared with other scammers. The safest approach is to hang up immediately when you hear automated prompts asking you to press buttons.
Should I call back 03 8370 1035 to report the scam?
No. Do not return calls to 0383701035 or any number you suspect is fraudulent. Calling back confirms your number is active and may connect you directly to the scammer. Instead, report 03 8370 1035 to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au. These authorities have the tools to investigate and take action against robocall operations. Block the number in your phone to prevent future contact.
Can I trace who is behind the 03 8370 1035 robocall?
The number 0383701035 is registered to Powertel Limited as a local service in Victoria, but scammers often spoof legitimate provider allocations to appear legitimate. Identifying the actual operators behind 03 8370 1035 requires investigation by regulators like ACMA. Reporting to acma.gov.au helps build evidence of this robocall pattern. In the meantime, block 03 8370 1035 on your phone and encourage others to report similar calls to help authorities disrupt the operation.