- Legit
- Suspicious
- Uncertain
- Scam
Mixed reports for 03 8007 2001 (0380072001): Mostly legitimate StarTrack parcel tracking calls, but some silent calls and urgency tactics reported. Verify via official StarTrack channels.
StarTrack Parcel Delivery Reports for 03 8007 2001
The number 03 8007 2001 (also written as 0380072001) has generated 12 community reports with mixed findings. Five contributors confirmed legitimate StarTrack parcel delivery calls, while five reports remain uncertain about the caller's intent, and two flagged suspicious behaviour. The pattern suggests this is primarily a genuine StarTrack contact number used for parcel notifications and delivery updates, though some calls exhibit concerning characteristics like silence or artificial urgency.
One contributor noted they receive calls from 0380072001 as part of their role with StarTrack's Next Flight service for mining company logistics. Another confirmed a StarTrack investigator called from this number with a legitimate case update. However, a small subset of reports describe silent calls or unusual pressure tactics that warrant caution.
What Callers from 03 8007 2001 Say
Legitimate calls from 03 8007 2001 typically relate to parcel delivery status. Contributors reported StarTrack representatives calling to inform them of failed delivery attempts, items being returned, or parcels ready for collection. In one case, a caller left a voicemail with a valid 1800 StarTrack number for callback verification.
However, two reports describe less straightforward interactions. One contributor answered to hear background chatter for about 10 seconds before the caller hung up. Another report mentions a StarTrack caller using urgent language about "intervening lost mail urgently," which may indicate an attempt to pressure the recipient into quick action before they could verify the legitimacy of the call.
Call Patterns and Timing
Reports span from January 2025 back to December 2024, suggesting ongoing contact activity. Several contributors received multiple calls from 0380072001 in short timeframes. One contributor noted receiving two calls from 03 8007 2001 just before receiving an official StarTrack SMS about their parcel delivery, indicating the calls may have been legitimate delivery notifications.
The uncertain reports often came from contributors who didn't answer or recognised the number, leading them to assume scam activity. One contributor explicitly stated they "suspect it's a scam" based on not recognising the number, though subsequent investigation or StarTrack contact would likely have clarified the legitimacy. Three contributors reported missed calls with no voicemail left, which can feel suspicious even when the call is genuine.
What to Do If You Receive a Call from 03 8007 2001
If 03 8007 2001 calls you:
- Do: Answer if you're expecting a parcel delivery or have open cases with StarTrack
- Do: Verify the caller's identity by asking for their full name and reference number, then independently calling StarTrack on 13 22 78 (official StarTrack number) or checking your parcel status online
- Do: Hang up and call StarTrack directly if the caller uses urgent language or pressure tactics
- Do not: Provide payment details or personal information beyond what's needed for parcel delivery
- Do not: Click links in follow-up SMS messages; instead, check parcel status via the official StarTrack website or app
If you receive a silent call or background chatter from 03 8007 2001, note the time and date. While silent calls can indicate a legitimate system placing calls without an agent ready, they can also indicate callback scam attempts. Do not return the call to an unknown number.
What to Do If You Receive an SMS from 03 8007 2001
StarTrack legitimately sends SMS notifications about parcel delivery. If you receive an SMS from or related to 0380072001:
- Do: Check the SMS content for a parcel reference number you recognise
- Do: Verify the SMS by calling StarTrack directly on 13 22 78 or logging into your account on startrack.com.au
- Do not: Click any links in unsolicited SMS messages, even if they appear to come from StarTrack
- Do not: Reply to SMS or provide personal information via text
- Do not: Download files or apps linked in SMS messages
- If suspicious: Forward the SMS to 0429 999 888 (ReportCyber) and report it via Scamwatch at scamwatch.gov.au
How to Report 03 8007 2001
If you believe calls from 03 8007 2001 are fraudulent or part of a scam, you can report your experience to Australian authorities:
- Scamwatch: Report suspected scams at scamwatch.gov.au
- ACMA (Australian Communications and Media Authority): File complaints about telemarketing or unwanted calls at acma.gov.au
- ReportCyber: If you received suspicious SMS messages, forward them to 0429 999 888 or report at cyber.gov.au
- StarTrack directly: Contact StarTrack on 13 22 78 to confirm whether a call came from their organisation and report any suspicious callers impersonating StarTrack
- Reverseau: Contribute your own experience with 03 8007 2001 to help other Australians identify the caller and assess risk
Help others by sharing your experience with (03) 8007 2001!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Legit parcel tracking call, all above board
Didn't pick up, turned out to be StarTrack about returning an item, they left voicemail with valid 1800 number
Answered cheerfully but heard some folks chatting in the background for about 10 seconds then they hung up
2 calls (no answer) just before I received an sms from Startrack advising parcel delivery.
Though caller didn't respond to me answering the calls, I suspect they are related to my Startrack delivery.
Had two calls while waiting for Startrack parcel delivery, answered but just silence, then got message from Startrack about my delivery, not sure if that call was legit
Got two calls, ignored both, no message left
Was StarTrack calling about a parcel couldn't be delivered and being returned
Genuine StarTrack number, they're my Next Flight provider for a mining company, always good service
Startrack investigator providing update to case. Legit call.
Didn't recognize the number so didn't answer, suspect it's a scam
Didn't answer, based on previous reports seems to be spam or scam
StarTrak number. Something related to intervening lost mail urgently.
Help others by sharing your experience with (03) 8007 2001!
WRITE A REVIEWFrequently Asked Questions
Is 03 8007 2001 a legitimate StarTrack number?
Based on community reports, 03 8007 2001 (0380072001) appears to be primarily a genuine StarTrack contact number. Five contributors confirmed legitimate parcel delivery calls from this number, including one who receives ongoing contact for mining company logistics through StarTrack's Next Flight service. However, some calls have exhibited unusual patterns like silence or urgency tactics, so always verify by calling StarTrack independently on 13 22 78.
Why did I get a silent call from 0380072001?
Two reports described silent or unusual calls from 0380072001. This can occur when legitimate call centres use auto-dialling systems that connect to an agent only if the call is answered within a few seconds. However, silent calls can also indicate callback scams. If you receive repeated silent calls from 03 8007 2001, do not return the call. Instead, contact StarTrack directly on 13 22 78 to confirm whether they initiated the contact.
What should I do if 03 8007 2001 calls with urgent language about lost mail?
One contributor reported a StarTrack caller from 03 8007 2001 using urgent language about "intervening lost mail urgently." While StarTrack may legitimately contact you about important parcel issues, never let urgency pressure you into providing information or taking action immediately. Ask the caller for their name and reference number, then independently verify by calling StarTrack on 13 22 78 or checking your account at startrack.com.au before proceeding.
I missed a call from 0380072001 with no voicemail. Should I call back?
Do not call back a number you don't recognise, even if it appears to be from StarTrack. Instead, check your online parcel tracking account at startrack.com.au or call StarTrack's official number 13 22 78 to see if they have any pending delivery notifications for you. If you're expecting a parcel and StarTrack needs to contact you, they will typically leave a voicemail with a callback number or send an SMS with tracking details.
Is 03 8007 2001 a scam number?
Community reports for 03 8007 2001 (0380072001) are mixed. Five reports confirm legitimate StarTrack activity, five are uncertain, and only two flagged suspicious behaviour (silent calls and urgency tactics). This suggests 0380072001 is primarily a genuine StarTrack line, but with some concerning call patterns. If you're unsure about a call from 03 8007 2001, verify directly with StarTrack on 13 22 78 before engaging with the caller.
Should I block 03 8007 2001?
If you're expecting parcel deliveries, do not block 03 8007 2001, as you may miss important StarTrack notifications. However, if you receive repeated unwanted calls from 0380072001 after confirming you have no pending deliveries, you can block the number on your phone. If the calls persist or become threatening, report them to ACMA at acma.gov.au or Scamwatch at scamwatch.gov.au and consider reporting to StarTrack directly on 13 22 78.