- Scam
One report for 03 8000 4485 (0380004485): caller falsely claimed to be Telstra, discussing IP address with non-Telstra customer.
Telstra Impersonation Report for 03 8000 4485
A contributor has reported receiving a call from 03 8000 4485 (also written as 0380004485) in which the caller falsely claimed to represent Telstra. The contributor explicitly noted they are not even a Telstra customer, yet the caller proceeded to discuss their IP address. This is a clear indicator of impersonation, as a legitimate Telstra representative would verify customer status before initiating contact about technical matters.
The call came from a number allocated to Symbio Networks Pty Ltd, a Victorian-based local service provider. The mismatch between the caller's claimed identity and the actual service provider behind 0380004485 suggests deliberate misrepresentation.
What the Caller from 03 8000 4485 Said
According to the report, the caller from 03 8000 4485 claimed affiliation with Telstra and brought up the recipient's IP address without any prior context or legitimate reason. This tactic of referencing technical information like IP addresses is commonly used by scammers to establish false credibility and pressure victims into believing there is an urgent technical problem requiring immediate action or payment.
What to Do If You Receive a Call from 03 8000 4485
If 03 8000 4485 calls you:
- Do not: Engage with claims about your IP address, internet connection, or technical issues; provide personal or financial information; allow remote access to your device; return the call if you hang up
- Do: Hang up immediately; verify any claim by calling your actual service provider directly using the number on your bill or their official website; block the number if calls continue; report the number to relevant authorities
How to Report 03 8000 4485
If you receive suspicious calls from 03 8000 4485, report it to the following Australian government resources:
- Scamwatch (scamwatch.gov.au) - report the scam attempt and IP address impersonation claim
- ACMA (acma.gov.au) - lodge a complaint about the misleading caller identification
- ReportCyber (cyber.gov.au) - if the call involved any attempt at remote access or data compromise
You can also contribute your experience to Reverseau to help other Australians identify this number and stay informed about 0380004485 activity.
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Claimed to be Telstra talking about my IP address, I'm not even with Telstra
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WRITE A REVIEWFrequently Asked Questions
Can Telstra call from 03 8000 4485?
No. The number 03 8000 4485 is allocated to Symbio Networks Pty Ltd, not Telstra. If you receive a call claiming to be from Telstra, hang up and call Telstra directly on 133 200 (the official customer service number) to verify. Legitimate Telstra representatives will not contact you from unrelated provider numbers like 0380004485.
Why would a scammer claim to be Telstra?
Impersonating a major telecommunications provider like Telstra gives scammers credibility and exploits customer trust. When someone calls from 03 8000 4485 claiming to be Telstra and mentions technical details like your IP address, they aim to convince you there is an urgent problem, making you more likely to follow their instructions, grant remote access, or pay money.
What should I do if I'm not with Telstra but receive a Telstra impersonation call from 03 8000 4485?
Hang up immediately. The fact that 0380004485 is calling you with false Telstra claims when you're not a Telstra customer is a strong indication of a scam. Do not provide any information. Block the number and report it to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
Is it safe to call back a number that claimed to be Telstra from 03 8000 4485?
No. Do not call back 03 8000 4485. If you need to verify a Telstra claim, call Telstra's official customer service number 133 200 directly. Calling back 0380004485 could confirm your number is active and lead to more calls or further scam attempts.
What is an IP address scam?
Scammers calling from numbers like 03 8000 4485 often reference your IP address to sound technical and credible. They claim there is a virus, security breach, or internet problem, then ask for remote access to your computer or payment for 'fixes'. Your IP address is not secret and can be obtained by anyone, so its mention does not indicate a real problem.
How can I verify if a call from 0380004485 is legitimate?
Never verify by calling the number back. Instead, end the call and use an official contact method. For Telstra claims, call 133 200. For other providers, find the number on your bill or visit the company's official website directly. Never use contact details provided by the caller from 03 8000 4485.