- Scam
Community report for 03 8000 4474 (0380004474): Caller impersonated Commonwealth Bank, requested personal details and created false urgency about account security.
Commonwealth Bank Impersonation Report for 03 8000 4474
One contributor has reported a call from 03 8000 4474 (also written as 0380004474) involving impersonation of Commonwealth Bank staff. The caller claimed to represent the bank and requested the recipient verify their account details, creating immediate concern about potential unauthorised access to the account.
The report suggests the caller had knowledge of the recipient's banking relationship, as they specifically referenced Commonwealth Bank rather than a generic financial institution. The recipient became aware of a money grab attempt notification on their account during or immediately after the call, raising questions about how the caller obtained such specific information about 0380004474's target.
What the Caller from 03 8000 4474 Attempted
According to the community report, the caller identified themselves as representing Commonwealth Bank and initiated a request for the recipient to confirm or check their personal banking details. This is a classic social engineering tactic designed to extract sensitive information under the guise of security verification.
The urgency element was implicit in the request - when someone claiming to be from your bank asks you to verify details, the natural assumption is that there's a security concern requiring immediate attention. The contributor's discovery of a money grab attempt notification supports the theory that the caller was attempting to create false legitimacy or may have been part of a broader fraudulent scheme affecting their account.
Report Timeline and Context
The call to this contributor was received on 19 January 2026. The allocation data shows 03 8000 4474 is a local service number in Victoria provided by Symbio Networks Pty Ltd, which adds another layer of concern - legitimate Commonwealth Bank calls typically originate from bank-owned infrastructure, not third-party local service providers.
What to Do If You Receive a Call from 03 8000 4474
If 03 8000 4474 contacts you claiming to be from Commonwealth Bank or any other financial institution:
- Do not: Confirm, verify, or provide any personal details, banking information, passwords, or security codes
- Do not: Follow instructions to access your online banking or mobile app during the call
- Do not: Return the call to the number provided by the caller
- Do: Hang up immediately and contact Commonwealth Bank directly using the number on your bank card or official website
- Do: Log into your Commonwealth Bank account independently to check for any suspicious activity
- Do: Block 03 8000 4474 on your phone to prevent future contact attempts
How to Report 03 8000 4474
If you've received a call from 03 8000 4474 attempting Commonwealth Bank impersonation:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate telecom fraud and impersonation
- Report to Scamwatch at scamwatch.gov.au with details of the call, what was requested, and any money or information lost
- Contact Commonwealth Bank directly to report the impersonation attempt and request a review of your account for unauthorised activity
- Report to ReportCyber at cyber.gov.au if any personal information was compromised or money was transferred
- Add your experience to Reverseau to help other Australians identify calls from 0380004474
Help others by sharing your experience with (03) 8000 4474!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Joker rang aunty claiming to be from Commonwealth Bank, asked her to check her details. she got notification about money grab attempt. how did they know her bank balance
Help others by sharing your experience with (03) 8000 4474!
WRITE A REVIEWFrequently Asked Questions
How did the caller from 03 8000 4474 know my bank balance or account details?
The caller likely obtained your information through data breaches, purchased contact lists, or targeted your number based on Commonwealth Bank customer data. This is why they were credible enough to claim they were from the bank and request verification. Never confirm personal details to unknown callers, even if they claim to be from your bank. Real banks never ask you to verify sensitive information over the phone.
What should I do if I already gave personal information to the caller from 0380004474?
Contact Commonwealth Bank immediately using the number on your bank card (not any number provided by the caller). Inform them of the call from 03 8000 4474, describe what information you shared, and ask them to review your account for suspicious activity. If money has been transferred or cards misused, request a freeze on your accounts and report the fraud to ACMA and Scamwatch.
Why would a Commonwealth Bank impersonator call from a local Victoria number like 03 8000 4474?
Scammers often use local numbers to appear legitimate and increase the likelihood you'll answer. The number 0380004474 is registered as a local service in Victoria, which makes it seem more trustworthy than an obvious overseas number. This doesn't mean it's actually connected to Commonwealth Bank - fraudsters routinely spoof or use local numbers to mask their identity.
Is 03 8000 4474 a real Commonwealth Bank number?
No. Commonwealth Bank operates dedicated customer service lines, and those numbers are published on their official website and your bank statements. If you're unsure whether a call is genuine, hang up and call Commonwealth Bank directly on their official number. The local service registration for 0380004474 shows it's provided by Symbio Networks Pty Ltd, not Commonwealth Bank, so any claim to represent the bank is false.
What is a money grab attempt, and why did it appear after the call from 03 8000 4474?
A money grab attempt is when someone tries to withdraw or transfer funds from your account without authorisation. The contributor's notification may indicate an attempted transaction triggered by information the caller obtained, or it could be a separate fraud attempt occurring around the same time. Either way, contact your bank immediately to secure your account and review recent transactions.
Should I block 0380004474 on my phone?
Yes. Blocking 03 8000 4474 will prevent future calls from this number, though scammers often use multiple numbers. More importantly, report the call to ACMA and Scamwatch so authorities can investigate. Adding your experience to Reverseau helps other Australians recognise calls from 0380004474 and avoid the same impersonation attempt.