- Scam
Community report: Caller impersonated Commonwealth Bank, requested account details from 03 8000 4465 (0380004465), coinciding with fraudulent withdrawal attempt.
Commonwealth Bank Impersonation Report for 03 8000 4465
A contributor has reported receiving a call from 03 8000 4465 (also written as 0380004465) from someone claiming to represent Commonwealth Bank. The caller requested the recipient's account details under the pretence of security verification. Notably, the caller already knew the recipient's account balance, which heightened the sense of legitimacy and urgency. Immediately following the call, the recipient's aunt received a notification of an unauthorised withdrawal attempt on her account.
This pattern - where the caller demonstrates knowledge of existing account information before requesting verification details - is a hallmark of sophisticated impersonation scams targeting major Australian banks. The timing of the fraudulent transaction attempt coinciding with the 0380004465 call suggests the scammer was attempting to establish trust before requesting sensitive information.
What the Caller from 03 8000 4465 Said
According to the report, the caller claimed affiliation with Commonwealth Bank and stated they were calling to verify account security. The caller possessed the recipient's account balance information prior to the call, using this detail to establish credibility. When the recipient was asked to confirm personal details, the urgency was reinforced by the simultaneous fraudulent activity on the account - creating a manufactured emergency scenario designed to bypass normal security caution.
This approach exploits the natural panic that accompanies genuine fraud alerts, making victims more likely to comply with requests that would normally trigger suspicion.
Report Details and Timing
The report about 03 8000 4465 was received on 19 January 2026. The call came through to an answered line, indicating direct contact rather than a voicemail or automated message. The contributor noted that the fake withdrawal attempt appeared to occur during or immediately after the call from 0380004465, suggesting the scammers had real-time visibility into the account or were timing their fraud attempt to coincide with the social engineering call.
What to Do If You Receive a Call from 03 8000 4465
If 03 8000 4465 or similar numbers contact you claiming to be from your bank:
- Do not: Confirm or repeat your account details, PIN, passwords, or card numbers. Never transfer money or authorise payments based on unsolicited calls.
- Do: Hang up immediately and call your bank directly using the number on your bank statement or official website. Commonwealth Bank's verified customer service number is on your account materials.
- Do: Check your account for unauthorised activity by logging in directly to your bank's app or website, or calling the official number.
- Do: If you notice fraudulent transactions, report them to your bank immediately and request account freezing or card cancellation.
How to Report 03 8000 4465
If you've received a call from 03 8000 4465 or similar Commonwealth Bank impersonation attempts, report it through these channels:
- Scamwatch: scamwatch.gov.au - Report the impersonation scam with details of the call, caller claims, and any financial loss.
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report the fraudulent use of a local number for impersonation.
- Your bank directly: Contact Commonwealth Bank's fraud team to report the impersonation and any unauthorised transactions.
- ReportCyber: cyber.gov.au - If financial loss or data compromise occurred, this is Australia's official cybercrime reporting service.
- Reverseau: Report your experience with 0380004465 to help other Australians identify this number and stay informed about ongoing threats.
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What Our Users Reviewed
Bloke pretending to be from Commonwealth Bank, wanted aunty to check her details. out of nowhere she gets notification someone tried pull money. she's flipping out. they knew her balance
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WRITE A REVIEWFrequently Asked Questions
How did the caller from 03 8000 4465 know the account balance?
The contributor reported that the caller knew the account balance before requesting verification. This suggests the scammer may have obtained account information through data breach, social engineering of other account holders, or phishing. The use of real account details is a common tactic to build false credibility before requesting sensitive information like PINs or security codes. Always treat calls from 0380004465 or similar numbers with extreme caution if they mention specific account details you don't recall sharing.
Should I have given my details to the caller from 03 8000 4465?
No. Legitimate banks including Commonwealth Bank never request account passwords, PINs, or security codes via unsolicited phone calls. If 03 8000 4465 or any caller claiming to be from your bank asks for these details, it is a scam. The correct response is to hang up and call your bank directly using the number on your statement or their official website.
What should I do if I already shared details with this number?
If you provided personal or account information to 03 8000 4465 (0380004465), contact Commonwealth Bank immediately on their official number to report the compromise. Request that your account be reviewed for unauthorised activity, your card be cancelled, and your passwords be reset. Monitor your account closely for fraudulent transactions and consider placing a fraud alert with the bank.
Why did the fraudulent withdrawal attempt happen right after the call from 0380004465?
The timing suggests the scammers were monitoring the account in real-time or had coordinated the fraud attempt to coincide with the impersonation call. This creates panic and makes victims more likely to comply with requests. The fraudulent activity serves as 'proof' that their call was legitimate, when in fact both the call from 03 8000 4465 and the fraud attempt are coordinated by the same scammers.
Is 03 8000 4465 actually a Commonwealth Bank number?
No. While 03 8000 4465 appears to be formatted as a legitimate Victorian local number (03 area code), it has been used for scam impersonation. Legitimate Commonwealth Bank customer service calls come from numbers listed on their official website and your account materials. Never assume a caller's legitimacy based on the phone number format alone. Always verify by calling your bank directly on an official number.
What makes this call from 03 8000 4465 different from legitimate bank security calls?
Legitimate banks never request passwords, PINs, or security codes via phone calls. Calls from 03 8000 4465 claiming to be Commonwealth Bank and requesting account details are impersonation scams. Real bank calls may ask you to verify your identity, but they use controlled verification methods and never ask for full account access credentials. If in doubt, hang up and call your bank directly using the official number.