- Suspicious
- Uncertain
- Scam
Community reports for 03 8000 4459 (0380004459): Callers impersonate NBN and Telstra, pressure victims to download remote access software like AnyDesk and RVnc Server.
NBN and Telstra Impersonation Reports for 03 8000 4459
Three contributors have reported scam calls from 03 8000 4459 (also written as 0380004459) involving impersonation of major Australian telecommunications providers. The callers claim to represent NBN or Telstra and attempt to convince recipients their internet or devices require immediate technical intervention. A notable pattern across reports suggests the caller uses the name "Terry" and has a documented history of similar scam attempts.
Both scam reports about 0380004459 centre on the same dangerous tactic: pressuring recipients to download remote access software. These applications, such as AnyDesk and RVnc Server, give scammers complete control over a victim's computer, exposing banking credentials, personal files, and sensitive data.
What Callers from 03 8000 4459 Say
Contributors who answered calls from 03 8000 4459 report callers claiming affiliation with NBN, stating there are issues with the recipient's IP address or internet connection. One report describes a caller alleging "people using IP address" as the justification for urgent intervention required.
The pressure tactics are immediate and specific. Rather than offering to schedule a technician visit or verify details through official channels, callers demand the recipient download remote access software on the spot. One contributor noted the caller's answers were "all over the place," suggesting poor knowledge of actual NBN or Telstra systems when questioned. When recipients resist, callers intensify urgency, claiming immediate action is required to prevent service disconnection or security threats.
Call Patterns and Timing
The three reports span late January to early February 2026. One report describes repeated, unsolicited calls from 03 8000 4459 with no voicemail left, adding to the pattern of suspicious behaviour. The mix of answered and missed calls suggests the scammers persist across multiple contact attempts.
A contributor who answered noted inconsistencies in the caller's explanations, which is typical of spoofed caller ID numbers or inexperienced scammers reading from scripts without genuine technical knowledge. The mention of "Terry" having a reputation for this type of scam suggests possible repeat offender behaviour or a network of scammers using the same number.
What to Do If You Receive a Call from 03 8000 4459
If 03 8000 4459 calls you:
- Do not: Download any software, grant remote access, or provide personal or banking information
- Do: Hang up immediately and never return the call
- Do: If you're concerned about your NBN or Telstra service, hang up and contact NBN or Telstra directly using the official phone numbers on their websites or your bill
- Do: Block 0380004459 on your phone
- Do: Report the call to ACMA and Scamwatch
Why Remote Access Software Is Dangerous
Remote access tools like AnyDesk and RVnc Server are legitimate software used by IT support professionals. Scammers abuse them to steal credentials, install malware, and empty bank accounts. Once a scammer has remote access via software downloaded from a call purporting to be from 03 8000 4459, they can see everything on your screen, access your saved passwords, and manipulate your files.
Never grant remote access to anyone who calls you unsolicited, regardless of what authority they claim to represent. NBN, Telstra, and other legitimate providers will never ask you to download software during an unexpected call.
How to Report 03 8000 4459
If you received a call from 03 8000 4459 (0380004459), report it through multiple channels:
- Report to Scamwatch at scamwatch.gov.au - provide details of what the caller said and any software they requested
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- If you downloaded any software, report to ReportCyber at cyber.gov.au
- Share your experience on Reverseau to help other Australians identify this number
If you already downloaded AnyDesk, RVnc Server, or any other remote access software during a call from this number, disconnect immediately, change all passwords from a different device, and contact your bank.
Help others by sharing your experience with (03) 8000 4459!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from nbn, wanted me to download ANYDESK to fix computer, answers were all over place, Terry has reputation for this
Keeps calling out of the blue but never leaves a voice message, bit suspicious
dodgy call claiming to be Telstra about people using IP address, tried to pressure me into downloading RVNC Server app
Help others by sharing your experience with (03) 8000 4459!
WRITE A REVIEWFrequently Asked Questions
Why would NBN or Telstra call me from 03 8000 4459?
They would not. Legitimate NBN and Telstra representatives do not initiate unsolicited calls demanding you download software. If you have a genuine service issue, NBN and Telstra will send written notice or you can contact them directly using numbers on their official websites. Never trust caller ID alone - scammers can spoof numbers. If 03 8000 4459 (0380004459) calls claiming to be NBN or Telstra, hang up and contact the provider directly using a number you find independently.
What should I do if I already downloaded AnyDesk from a call from 0380004459?
Disconnect your internet immediately to prevent remote access. Do not reconnect until you have changed all passwords (banking, email, social media) from a different device like a phone on mobile data. Contact your bank and inform them of the breach. Download and run reputable antivirus software from a clean device, then scan your computer. Report the incident to ReportCyber at cyber.gov.au. Consider changing bank account details and monitoring for fraudulent transactions.
The caller from 03 8000 4459 knew my name and suburb - how?
Contributors have reported that callers appear to have personal information, suggesting data from previous breaches or scraping. This is a common scam tactic to build false credibility. Legitimate service providers already have this information, so they would not need you to confirm it during an unsolicited call. The fact that the scammer has your details does not make them legitimate - it makes the scam more convincing, which is precisely why criminals target this information. If 0380004459 calls with your personal details, do not be reassured; hang up and verify independently.
Why do scammers insist I download remote access software?
Remote access software like AnyDesk and RVnc Server give the scammer complete control over your computer. Once installed, they can see your passwords as you type them, access saved login information, manipulate files, install malware, and transfer money from your bank account. Reports from 03 8000 4459 show scammers claiming IP address issues or security threats to justify this request, but the real goal is to steal from you. Never grant remote access, regardless of the claimed reason.
What if I missed a call from 03 8000 4459 - should I call back?
No. Do not return calls to 0380004459. One contributor reported repeated missed calls from this number with no voicemail left, which is typical scammer behaviour - they dial many numbers hoping someone answers. If you did not answer, you avoided the scam. Calling back gives the scammer confirmation that your number is active, potentially leading to more calls. Block 03 8000 4459 instead and report it to ACMA.
How can I verify if a call about my internet is legitimate?
Hang up the call from 03 8000 4459 or any unsolicited number claiming to be from NBN, Telstra, or another provider. Find the official phone number for the provider on your bill or their official website, and call them directly. Ask if there are any service issues on your account. Legitimate providers expect this verification approach and will not be offended. They will also never ask you to download software during an unsolicited call. This method protects you from falling for spoofed numbers like 0380004459.