- Scam
Community reports for 03 8000 4456 (0380004456): Callers impersonate Telstra, claim to have your IP address, and request remote PC access.
Telstra Impersonation Reports for 03 8000 4456
Two contributors have reported receiving scam calls from 03 8000 4456 (also written as 0380004456) where callers impersonate Telstra representatives. The reports describe a consistent pattern: callers with Indian accents claim affiliation with Telstra, reference the recipient's IP address, and attempt to gain remote access to their computer. This is a classic tech support scam designed to compromise personal devices and extract sensitive information.
What makes these calls to 0380004456 particularly deceptive is the specificity of the claims. Rather than vague suggestions of computer problems, the callers demonstrate knowledge of IP addresses, creating a false sense of legitimacy that pressures recipients into compliance. Both contributors who answered calls from 03 8000 4456 recognised the scam attempt before providing access.
What Callers from 03 8000 4456 Say
One contributor reported a caller with an Indian accent claiming to represent Telstra and requesting permission to remotely access their PC. The caller did not specify a particular problem but instead used the mention of having access to the recipient's IP address as justification for the request.
A second report about 0380004456 involved a caller also claiming Telstra affiliation and stating they had the recipient's IP address on record. This caller added an implicit threat element, using the IP address reference as evidence that the recipient's system was already being monitored or tracked. The caller's goal remained gaining remote desktop access.
Report Patterns and Timing
Both calls to 03 8000 4456 arrived during business hours on weekdays in late January 2026. The reports came from the same timeframe, suggesting a concentrated campaign from this number. Both contributors answered the calls directly, indicating the scammers are using outbound calling rather than SMS or email.
The number 0380004456 is registered as a local service in Victoria with Symbio Networks Pty Ltd as the provider. The use of a local Victorian number increases the apparent legitimacy of the call, as recipients may assume it is a genuine Telstra inquiry from a local office.
What to Do If You Receive a Call from 03 8000 4456
If 03 8000 4456 calls you:
- Do not: Grant remote desktop access, share your IP address, provide personal details, or confirm account information
- Do: Hang up immediately without engaging further, block the number on your device, and call Telstra directly on 133 200 to verify the legitimacy of any service request
- Do: Remember that Telstra will never ask for remote access via unsolicited calls
If you have already provided remote access to someone claiming to be from Telstra via a call from 0380004456 or similar, change all passwords immediately, run antivirus software, and contact your bank to monitor for fraudulent activity.
How to Report 03 8000 4456
Report this number and your experience using these Australian resources:
- Scamwatch: Report the scam at scamwatch.gov.au, including the date, time, and details of what the caller claimed
- ACMA: Lodge a complaint about the number with the Australian Communications and Media Authority at acma.gov.au
- ReportCyber: If your computer was accessed or compromised, report the incident at cyber.gov.au
- Reverseau: Contribute your own report to help other Australians identify this number
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What Our Users Reviewed
Bloke with Indian accent claiming to be Telstra, asking for PC remote access
Claimed to be from Telstra saying they have my IP address
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WRITE A REVIEWFrequently Asked Questions
Should I be concerned if I already gave remote access after a call from 03 8000 4456?
Yes. If you provided remote desktop access to someone claiming to be from Telstra via 0380004456, you should act immediately. Change all passwords for email, banking, and other sensitive accounts, run comprehensive antivirus software on your computer, contact your bank to flag unusual activity, and consider placing a fraud alert on your credit file. The scammer may have installed malware or stolen personal information.
Why do scammers calling from 03 8000 4456 mention IP addresses?
Mentioning your IP address makes the scam appear credible. It suggests the caller has technical knowledge and has accessed information about your device, creating urgency and compliance. Scammers using 0380004456 exploit this technical detail to pressure recipients into granting remote access. In reality, your IP address is not sensitive information and does not prove system compromise.
Is 03 8000 4456 actually Telstra's number?
No. The number 0380004456 is registered to Symbio Networks Pty Ltd, not Telstra. Telstra's official customer service line is 133 200. Scammers deliberately use local Victorian numbers (like 03 8000 4456) to appear legitimate and increase the likelihood of recipients answering.
What should I do if I see a call from 0380004456 on my phone?
Do not answer. Let the call go to voicemail. If you do answer by mistake, hang up immediately without engaging. Add 03 8000 4456 to your phone's blocked number list. Never return the call, as callback scams can result in connection to premium services.
Do real Telstra representatives call asking for PC remote access?
No. Telstra will not contact you unsolicited requesting remote access to your computer. If you have a genuine issue with your internet or service, you should initiate contact with Telstra directly on 133 200. Any unexpected call from 03 8000 4456 or similar claiming to be Telstra and asking for computer access is a scam.
Why is 03 8000 4456 using an Indian accent in these calls?
Scam call centres operating these campaigns are often based overseas, with callers in countries like India. The accent itself is not the scam indicator, but combined with the impersonation of Telstra and requests for remote access via 0380004456, it is part of a well-known tech support scam pattern. Focus on rejecting the request itself, not making assumptions based on accent.