- Scam
03 8000 4435 (0380004435): Community reports of Commonwealth Bank impersonation scams and silent calls. Callers claim fraud on accounts and request personal details.
Commonwealth Bank Impersonation and Silent Call Reports for 03 8000 4435
Four contributors have reported suspicious activity from 03 8000 4435 (also written as 0380004435), a Victorian local service number. The reports fall into two distinct patterns: Commonwealth Bank impersonation scams and unexplained silent calls. Two contributors answered calls from 0380004435 and heard only silence. The other two reports involve callers impersonating Commonwealth Bank staff, claiming account compromise and requesting personal information.
The impersonation reports are particularly concerning because callers from 03 8000 4435 demonstrated knowledge of the contributor's account details and timing. One contributor reported that immediately after the call, they received a genuine notification about a failed account drain attempt, suggesting the caller may have been attempting fraud while the call was live.
What Callers from 03 8000 4435 Claim
Contributors who engaged with the voice calls from 03 8000 4435 describe callers claiming to be Commonwealth Bank fraud teams. One caller stated there was a $2,800 international transfer pending and offered to transfer the recipient to the bank's Fraud department. Another caller asked the recipient to verify account details immediately, claiming the account had been compromised.
In one case involving 0380004435, the caller's knowledge of specific account information (including the recipient's available cash) raised red flags for the contributor. The urgency in the caller's voice and the claim of imminent fraud were designed to pressure quick action before verification could occur.
The silent calls from 03 8000 4435 represent a different scam tactic. Both contributors who answered these calls reported hearing nothing but silence. This pattern is consistent with callback scams, where scammers establish whether a number is active and monitored before attempting follow-up contact.
Report Patterns and Timing
The reports span two days in mid-January 2026. The two silent calls both occurred on 20 January, within three minutes of each other (01:42 and 01:45 UTC), suggesting a potential batch calling campaign. The Commonwealth Bank impersonation calls were received on 19 January and 18 January during business hours (11:35 and 08:39 UTC respectively).
All four reports involved answered calls rather than voicemails, indicating the caller reached live recipients. This is significant for impersonation scams, as successful social engineering requires direct voice contact. The concentration of reports within a short timeframe suggests either a focused campaign from 03 8000 4435 or a compromised number being used for coordinated scam activity.
What to Do If You Receive a Call from 03 8000 4435
If 03 8000 4435 calls you:
- Do not: Share personal details, account numbers, PINs, or passwords over the phone. Do not agree to transfers to fraud departments initiated by the caller. Do not call back the number if you miss the call and it appears to be from a bank.
- Do: Hang up immediately if the caller claims to be from your bank. Contact your bank directly using the official number on your bank card or statement, never numbers provided by the caller. If you hear only silence, hang up and do not call back.
- Report it: Block 03 8000 4435 in your phone settings. If you believe your account has been compromised, contact Commonwealth Bank directly on 13 2221 (their official number).
How to Report 03 8000 4435
You can report calls from 03 8000 4435 to multiple Australian authorities:
- Scamwatch: Report the Commonwealth Bank impersonation attempt at scamwatch.gov.au. Provide the date, time, and what the caller claimed.
- ACMA (Australian Communications and Media Authority): Report silent calls and callback scams at acma.gov.au. Include as much detail as possible about the call pattern.
- Your bank: Contact Commonwealth Bank directly on 13 2221 to report the impersonation. They can flag the number internally and advise on account security.
- Reverseau: Share your experience with 0380004435 to help other Australians identify this number. Community reports build awareness and help others make informed decisions about incoming calls.
Help others by sharing your experience with (03) 8000 4435!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Answered and just got silence
Picked up and there was silence, no voice at all
Scam call claiming to be Commonwealth Bank, asked aunty to check her details. right after she got notification about failed account drain. they knew her cash
Claimed to be Commonwealth Bank about $2,800 international transfer, said they'd transfer me to Fraud department
Help others by sharing your experience with (03) 8000 4435!
WRITE A REVIEWFrequently Asked Questions
What should I do if 03 8000 4435 calls me claiming to be Commonwealth Bank?
Hang up immediately. Do not provide any information. Commonwealth Bank will never call asking for PINs, passwords, or account numbers. Always call the bank back using the number on your bank card (13 2221) to verify. Reports about 0380004435 show this is a known impersonation tactic.
Is 03 8000 4435 really a Commonwealth Bank number?
No. 03 8000 4435 is registered as a local service number in Victoria (provider: Symbio Networks). Commonwealth Bank's official contact number is 13 2221. Any 03 number claiming to be from Commonwealth Bank should raise immediate suspicion. Scammers spoof or use unrelated numbers to impersonate banks.
What does a silent call from 0380004435 mean?
Silent calls from 0380004435 are often part of a callback scam. The caller verifies your number is active and monitored. They may follow up later with impersonation attempts or sell your number to other scammers. Block 03 8000 4435 and do not call back if you miss it.
How did the caller from 03 8000 4435 know my account details?
One contributor reported the caller knew their available cash balance. This suggests either a data breach, account compromise, or the scammer was actively attempting the fraud while calling to distract or confuse. This is why you must never share information with unsolicited callers claiming to be your bank, regardless of what they already seem to know about 0380004435.
Should I be worried if I already gave information to 03 8000 4435?
Yes, take immediate action. Contact Commonwealth Bank on 13 2221 to report the call and verify your account security. Monitor your accounts for unauthorised transactions. If you provided a PIN or password, ask the bank to reset it. Report the number to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
Can I report 0380004435 to the Do Not Call Register?
The Do Not Call Register (donotcall.gov.au) applies to legitimate telemarketing. For scam calls like those from 03 8000 4435, report to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) instead. These agencies investigate fraudulent activity. You should also block the number in your phone settings and report it to your bank.