- Suspicious
Community report for 03 8000 4426 (0380004426): Caller impersonates Commonwealth Bank claiming unauthorised debit card payment to create urgency.
CBA Impersonation Reports for 03 8000 4426
One contributor has reported a call from 03 8000 4426 (also written as 0380004426) involving impersonation of Commonwealth Bank (CBA). The caller claimed an unauthorised pending payment had been flagged on the recipient's debit card, using urgency tactics to pressure immediate action. This type of scam preys on legitimate account concerns to trick people into revealing sensitive financial information or authorising fraudulent transfers.
What the Caller from 03 8000 4426 Claimed
According to the report, the caller from 0380004426 posed as a CBA representative and stated that an unauthorised transaction was pending on the recipient's debit card. The caller created a sense of urgency around this claim, a common tactic designed to bypass critical thinking and encourage quick compliance without verification.
Call Details and Characteristics
The call to 03 8000 4426 came through as a local service number allocated to Victoria via Symbio Networks. The contributor answered the call, allowing the scammer to deliver their pitch directly. This number allocation (local rather than toll-free) may have increased the likelihood the recipient would answer, as local numbers often appear more trustworthy than international or premium-rate alternatives.
What to Do If You Receive a Call from 03 8000 4426
If 03 8000 4426 calls you claiming to be from your bank:
- Do not: Provide card details, PIN, CVV, or online banking passwords; confirm personal information; authorise any transactions; or stay on the line if pressured
- Do: Hang up immediately; contact Commonwealth Bank directly using the number on your bank card or statement; report the call to ACMA; and block the number
- Verify independently: CBA will never call asking for card details or passwords. If concerned about your account, initiate contact yourself using an official CBA phone number
What to Do If You Receive an SMS from 03 8000 4426
If you receive an SMS from 0380004426:
- Do not: Click any links; reply to the message; or call any number provided in the SMS
- Do: Delete the message; report it as spam by forwarding to 0429 999 888; block the sender; and contact your bank directly if concerned
How to Report 03 8000 4426
Report this number and your experience to relevant Australian authorities:
- ACMA (Australian Communications and Media Authority): Report to acma.gov.au - the telecommunications regulator that tracks scam numbers and can take action against providers
- Scamwatch: Report to scamwatch.gov.au - run by the ACCC to track and warn about current scams
- Commonwealth Bank: Contact CBA directly via 13 2221 (their official fraud line) to report the impersonation
- Reverseau: Report your experience with 03 8000 4426 to help other Australians identify this caller
Help others by sharing your experience with (03) 8000 4426!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Supposed to be calling from CBA and an unauthorised pending payment on my debit card.
Help others by sharing your experience with (03) 8000 4426!
WRITE A REVIEWFrequently Asked Questions
Is 03 8000 4426 really Commonwealth Bank calling me?
No. CBA will never call unsolicited asking for card details, PINs, or passwords. If you receive a call from 03 8000 4426 or 0380004426 claiming to be from your bank, it is a scam. Legitimate banks always authenticate through secure channels you initiate. Hang up and call your bank directly using the number on your card.
What should I do if I already gave information to the caller from 0380004426?
Contact Commonwealth Bank immediately on 13 2221 to report the fraudulent call from 03 8000 4426. Inform them of any information disclosed - card number, expiry date, CVV, or online banking credentials. CBA can freeze your accounts, monitor for unauthorised transactions, and issue replacement cards. Also report to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
Why would a scammer claim I have an unauthorised payment pending?
This creates false urgency. By claiming a problem already exists on your account, the scammer pressures you to act quickly without thinking. Most people will comply immediately to stop unauthorised transactions. This urgency tactic - seen in the 03 8000 4426 report - works because it exploits real fears about account security. Legitimate banks give you time to verify before taking action.
How do I verify if a call claiming to be from CBA is genuine?
Never trust caller ID or the caller's word. If 03 8000 4426 or any number claims to be your bank: hang up the call, wait 5 minutes, then dial CBA directly using the number on your debit card or statement (13 2221). Ask if they called you. They will tell you if the previous call was legitimate. This protects you from caller ID spoofing, where scammers fake the number on your screen.
Should I block 03 8000 4426?
Yes. Block 0380004426 immediately on your phone. Most smartphones allow you to block numbers directly in the Call History or Contacts app. This prevents the number from calling or messaging you again. Even though this specific number has made only one report so far, blocking it eliminates future contact from this known scammer.
Who can I report 03 8000 4426 to?
Report this number to ACMA (acma.gov.au), which regulates Australian telecommunications and tracks scam numbers; Scamwatch (scamwatch.gov.au), which tracks current scams; and Commonwealth Bank on 13 2221. You can also report your experience on Reverseau to help other Australians identify calls from 0380004426. The more reports received, the better the community protection.