03 8000 4417 - 0380004417: Bank Impersonation and Personal Info Scam

4-min Read7 Reports

  • Uncertain
  • Scam
  • Suspicious

Community reports for 03 8000 4417 (0380004417): Callers impersonating banks and PayPal, requesting account details and claiming security alerts or gift card fraud.

Bank and PayPal Impersonation Reports for 03 8000 4417

Seven contributors have reported calls from 03 8000 4417 (also written as 0380004417) over the past two weeks, with a clear pattern of callers impersonating financial institutions. Four separate reports describe callers falsely claiming to represent Commonwealth Bank, PayPal, or generic 'bank security' departments. The consistent tactic involves callers with Indian accents attempting to extract sensitive banking information under false pretences of fraud investigation or account security.

Three reports explicitly categorise calls from 0380004417 as scam attempts, while two additional reports flagged the calls as suspicious due to requests for personal banking details. One contributor noted they don't even hold an account with Commonwealth Bank, yet received a detailed false claim about a $990 gift card scam affecting their alleged account.

What Callers from 03 8000 4417 Claim

Contributors receiving calls from 03 8000 4417 report callers making specific, false claims designed to create urgency. One caller claimed a Commonwealth Bank account held by the recipient had been compromised by a $990 gift card scam, despite the contributor having no account with that bank. Another caller posed as a PayPal security department representative, providing minimal detail before the call felt suspicious to the recipient.

The approach used by callers from 0380004417 centres on creating alarm about account security. Once recipients answer, callers attempt to transition into requests for banking details, account numbers, or other personal information. One contributor described the interaction as someone 'trying to get information out of me' about their bank account, suggesting persistent questioning once the initial false premise was established.

Call Patterns and Timing

Reports for 03 8000 4417 span a two-week window from early January to mid-January 2026, with the highest concentration in the first week. One report arrived on 20 January after the contributor missed an initial call and searched for information about 0380004417 online. A single silent call (hang-up on answer) was logged from this number on 11 January, which may indicate callback-scam infrastructure or number testing.

The majority of reports for 03 8000 4417 came from answered calls, suggesting the number actively dials and engages with recipients. Multiple contributors noted receiving calls during early morning hours (between 05:30 and 08:30), which aligns with patterns observed in organised impersonation campaigns targeting Australian bank customers.

What to Do If You Receive a Call from 03 8000 4417

If 03 8000 4417 calls you:

  • Do not: Provide any banking details, account numbers, passwords, or personal identification information
  • Do not: Confirm whether you hold accounts with specific banks, even to deny the caller's false claim
  • Do not: Return the call or engage further if you hang up
  • Do: Hang up immediately and contact your bank directly using the phone number on your bank card or official statement
  • Do: Report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au
  • Do: Block 0380004417 on your phone to prevent repeat calls

How to Report 03 8000 4417

If you receive a call from 03 8000 4417 attempting to collect banking information, report it through these official Australian channels:

  • Scamwatch: scamwatch.gov.au - report the call and provide details of what the caller claimed
  • ACMA (Australian Communications and Media Authority): acma.gov.au - lodge a complaint about the number and the scam attempt
  • Your bank directly: Contact the fraud team using the number on your bank card to report the impersonation attempt
  • ReportCyber: cyber.gov.au - if the call involved any cybercrime elements or data breach concerns
  • Reverseau: Help other Australians by contributing your experience with 03 8000 4417 to our community reports

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Ratings Distribution

2.1 out of 5
5 Stars 0%
4 Stars 29%
3 Stars 14%
2 Stars 0%
1 Star 57%

What Our Users Reviewed

A
Anonymous

Missed call, googled it, now reading reports

A
Anonymous

Called saying something about my bank account

A
Anonymous

Looking for bank details, someone should check this with Scam Watch

A
Anonymous

dodgy call about my bank account, trying to get information out of me

A
Anonymous

Indian accent claiming to be from PayPal security department, felt off

A
Anonymous

Picked up and they just hung up

A
Anonymous

Woman with Indian accent claimed Commonwealth bank account had $990 gift card scam, don't even have account with them


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Frequently Asked Questions

What should I do if someone from 03 8000 4417 calls claiming to be from my bank?

Hang up immediately without providing any information. Legitimate banks never call asking for account details, passwords, or PINs. If you're concerned about your account, contact your bank directly using the number on your bank card, not by calling back 0380004417. One contributor received a call about a Commonwealth Bank account despite having no account with that bank, confirming these callers use generic false claims.

Why do callers from 03 8000 4417 have Indian accents?

Two contributors specifically noted Indian accents when receiving calls from 0380004417. This is not indicative of origin but rather suggests the operation may involve call centres based overseas. Scammers often hire staff in countries with lower labour costs. The accent itself is not a definitive identifier of legitimacy or illegitimacy, but combined with requests for banking details, it's a strong warning sign.

Should I answer if 03 8000 4417 calls again?

No. Contributors who answered calls from 03 8000 4417 reported the callers immediately transitioned to requesting personal banking information or security details. Block the number on your phone to prevent future calls. If you accidentally answer, hang up without engaging in conversation, and do not confirm or deny whether you hold any bank accounts.

Is 0380004417 a real Commonwealth Bank number?

No. 03 8000 4417 is allocated to Symbio Networks Pty Ltd as a local service number in Victoria. It is not a legitimate Commonwealth Bank contact number. Commonwealth Bank's official customer service numbers are published on their official website. Do not assume a caller is legitimate based on a phone number - always verify independently by calling your bank directly.

What if I already gave banking details to a caller from 03 8000 4417?

Contact your bank immediately using the number on your bank card and report what information you provided. Your bank can monitor your account for unauthorised activity and, if necessary, cancel and reissue your cards. Also report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track the scam operation behind 0380004417.

Why did someone from 03 8000 4417 hang up when I answered?

One contributor reported receiving a silent call from 0380004417 where the caller simply hung up. This may indicate a callback-scam probe, where the number tests whether your line is active before sending follow-up calls. Alternatively, it could be an automated dialler that disconnected when it detected a live answer. Do not return the call - if 0380004417 calls again, let it go to voicemail.