- Suspicious
Community report for 03 7051 3345 (0370513345): Caller impersonated Telstra technician, claimed IP issue, knew recipient's name. Single report flagged.
Telstra Impersonation Report for 03 7051 3345
One contributor has reported a suspicious call from 03 7051 3345 (also written as 0370513345) involving impersonation of a Telstra technician. The caller claimed the recipient's IP address was in "community mode" or had a similar technical issue, and became defensive when questioned about the legitimacy of the call. The contributor noted the caller already knew their full name, which is a common tactic in social engineering scams targeting Australians.
This type of technical support impersonation attempt is designed to gain access to personal devices or banking information. The fact that the caller on 0370513345 knew the recipient's name suggests the number may be part of a data-harvesting operation.
What the Caller from 03 7051 3345 Claimed
The contributor reported that the caller presented themselves as a Telstra representative, which is a critical red flag. Instead of discussing account or service issues, the caller focused on a vague technical problem with the recipient's IP address being in "community mode" or similar wording. When questioned about the validity of the call, the caller from 03 7051 3345 became defensive rather than providing verification details or transferring to a supervisor.
The caller's knowledge of the recipient's name added false credibility to the impersonation. This personalisation tactic makes the scam more convincing to potential victims who may assume the caller has legitimate access to their account details.
What to Do If You Receive a Call from 03 7051 3345
If 03 7051 3345 calls you:
- Do not: Provide personal information, allow remote access to your device, or click any links the caller sends
- Do not: Confirm your name, account number, or other identifying details even if the caller claims to already have them
- Do: Hang up immediately and contact Telstra directly using the official number on your bill or the Telstra website
- Do: Verify the caller's identity by ending the call and ringing Telstra's official customer service line yourself (never use a number provided by the caller)
- Do: Block the number 0370513345 on your phone to prevent future contact
- Do: Report the call to ACMA and Scamwatch with as many details as possible
How to Report 03 7051 3345
If you've received a call from 03 7051 3345 or 0370513345, report it to the following Australian authorities:
- Scamwatch: Report online at scamwatch.gov.au with details of the call, what the caller claimed, and when it occurred
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au about the misleading impersonation and unsolicited contact
- Telstra directly: Contact Telstra on 133 200 (official customer service) to report the fraudulent call using their name
- Reverseau: Add your report to our community database to help other Australians identify and avoid this number
Why Telstra Impersonation Scams Target Australians
Scammers choose to impersonate Telstra because it's one of Australia's largest telecommunications providers with millions of customers. A call claiming to be from Telstra feels more credible than an unknown number, especially when the caller knows your name. These scams typically aim to gain remote access to your computer or steal banking credentials under the guise of fixing a technical problem.
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What Our Users Reviewed
Bloke with indian accent claiming to be from telstra, said my ip was in community mode or something, got defensive when i questioned it, knew my name
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WRITE A REVIEWFrequently Asked Questions
Should I call back the number 03 7051 3345 to verify?
No, do not call back 0370513345. Legitimate Telstra technicians will never ask you to call them back, and calling back could connect you to an automated scam system. Instead, end the call and contact Telstra directly using the number on your bill or their official website.
The caller from 03 7051 3345 knew my name. Does that mean it was really Telstra?
No. Scammers often use publicly available information like your name from data breaches, public records, or customer lists to appear legitimate. The caller knowing your name does not verify their identity. Always independently verify by contacting 03 7051 3345 caller claims through official channels like Telstra's 133 200 number.
What does 'IP in community mode' mean when mentioned by the 0370513345 caller?
This phrase is not standard Telstra terminology and appears to be fabricated jargon designed to sound technical and confuse you. Real Telstra technicians use clear, standard language to describe actual issues. If you're unsure, hang up and verify the problem exists by contacting Telstra directly at 133 200.
What should I do if the caller from 03 7051 3345 asked for remote access to my computer?
If you granted remote access, disconnect your computer from the internet immediately and contact Telstra on 133 200 to report the incident. Change your banking passwords from a different device, monitor your accounts for suspicious activity, and consider running malware scans. Report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
How can I block calls from 0370513345 on my phone?
Most Australian mobile phones allow you to block numbers directly. Open your call history, find the call from 03 7051 3345, and select 'Block' or 'Add to Blacklist' (varies by phone model). You can also contact your phone provider to block the number 0370513345 at their end, and register with the Do Not Call Register at donotcall.gov.au to reduce unwanted contact.
Should I report this to my bank if I received a call from 03 7051 3345?
If you shared any banking or financial details with the caller, contact your bank immediately using the number on the back of your card. Alert them to the call from 0370513345 so they can monitor your accounts for fraud. You should also report the incident to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and Telstra (133 200) to help protect other Australians.