03 7050 0120 - 0370500120: Commonwealth Bank Impersonation

• Scam

03 7050 0120 (0370500120): Community report of caller impersonating Commonwealth Bank, requesting password reset and authorisation.

Commonwealth Bank Impersonation Report for 03 7050 0120

A contributor has reported receiving a call from 03 7050 0120 (also written as 0370500120) claiming to be from Commonwealth Bank. The caller identified himself as Patrick Kennedy and attempted to manipulate the recipient into authorising a debit transaction and resetting their internet banking password. This is a classic phishing approach where scammers impersonate legitimate financial institutions to gain access to accounts.

The fact that 0370500120 was allocated as a local service in Victoria through Symbio Networks adds a layer of sophistication, as legitimate-appearing numbers can increase trust. However, Commonwealth Bank would never call unsolicited asking you to reset passwords or authorise transactions through a phone conversation initiated by the bank.

What the Caller Claimed

The contributor received a call from 03 7050 0120 where the caller stated his name was Patrick Kennedy and claimed affiliation with Commonwealth Bank. He requested two critical pieces of information: authorisation of a debit transaction and a reset of the recipient's internet banking password. These are standard compromise steps used by scammers to either drain accounts directly or lock the legitimate owner out of their banking access.

The contributor's immediate and direct response - telling the caller to bugger off - prevented any further interaction or information sharing. This decisive action is exactly what stops these scams cold.

Why This Tactic Works (and Why It Shouldn't on You)

Impersonation of major banks like Commonwealth Bank is effective because:

• Most people have legitimate interactions with their bank
• Callers can reference real account details obtained from data breaches
• Urgency around account security triggers quick compliance
• People expect banks to contact them about suspicious activity

However, Commonwealth Bank's actual security protocols are different. The bank will never ask you to reset passwords during an unsolicited call, and they won't request debit authorisations through verbal confirmation alone. If Commonwealth Bank contacts you about account activity, you should always hang up, wait 5 minutes, and call the official Commonwealth Bank number from the back of your card or their website.

What to Do If You Receive a Call from 03 7050 0120

If 03 7050 0120 calls you:

• Do not: Confirm your identity, provide account numbers, authorize transactions, or reset passwords during the call
• Do not: Follow links or provide access codes (like those ending in 0 or 1)
• Do: Hang up immediately if anyone claims to be from Commonwealth Bank or any financial institution unsolicited
• Do: Wait at least 5 minutes, then call Commonwealth Bank directly using the number on your card or official website
• Do: Block 0370500120 if you receive further calls
• Do: Check your Commonwealth Bank account immediately after the call to ensure no unauthorised transactions have occurred

How to Report 03 7050 0120

Report this number and similar impersonation attempts through these channels:

• Commonwealth Bank's fraud reporting line - call the number on the back of your card
• Scamwatch (scamwatch.gov.au) - report the impersonation attempt and tactics used
• ACMA (acma.gov.au) - report the phone number if you believe it's being used unlawfully
• ReportCyber (cyber.gov.au) - if you clicked any links or were asked for personal information
• Reverseau - contribute your own experience with 03 7050 0120 to help other Australians stay safe

Frequently Asked Questions