- Scam
Community reports for 03 7036 3864 (0370363864): Callers impersonate retailers, claim fraudulent purchases, and request callbacks to 03 numbers.
Callback Scam Reports for 03 7036 3864
Two contributors have reported suspicious calls from 03 7036 3864 (also written as 0370363864) involving a callback scam targeting Victorian residents. The reports indicate callers impersonate online retailers, falsely claiming the recipient has made unauthorised purchases, then pressure victims to call back to a 03 number where further fraud occurs.
One contributor received a call from 03 7036 3864 claiming an expensive MacBook Air purchase of $1851 had been charged to their account. The caller's goal was clear: manipulate the victim into calling back to a supposedly "official" 03 number, where criminals posing as customer service representatives can extract payment details, passwords, or remote access to devices.
What Callers from 03 7036 3864 Claim
The impersonation tactics reported for 0370363864 follow a deliberate pattern designed to create panic and urgency. A contributor described receiving a call claiming an unauthorised MacBook Air purchase for $1851 had been processed, a specific dollar amount likely chosen to trigger immediate concern without being so high as to seem obviously false.
Rather than resolving the supposed "fraud" through the incoming call, the caller from 03 7036 3864 insisted the recipient ring back to a 03 number. This callback request is the critical element of the scam: it transfers control to the victim, making the incoming call untraceable, and ensures the follow-up conversation occurs on a line the scammers control. Contributors who call back encounter criminals posing as retailer staff who request payment card details, online banking credentials, or permission to remotely access the victim's computer.
Report Patterns and Channel
The two reports on file span different interaction types. One contributor let the call from 03 7036 3864 go to voicemail and blocked the number immediately, recognising it as fraud before engagement. The second answered the call from 0370363864, heard the MacBook Air claim, and reported it after refusing to call back.
Both reports were submitted within two days of each other in late November, suggesting a potential campaign targeting Victorian phone numbers allocated to Symbio Networks. The use of a local 03 service suggests scammers are spoofing or hijacking legitimate Victorian business lines to appear credible.
What to Do If You Receive a Call from 03 7036 3864
If 03 7036 3864 calls claiming you've made an unauthorised purchase:
- Do not: Call back to any number the caller provides, share payment card details, provide online banking passwords, or allow remote access to your device
- Do: Hang up immediately, do not engage with follow-up requests, and block the number
- Verify independently: If concerned about a purchase, contact the retailer directly using the phone number or website from your own research, never using contact details provided by the caller
- Report the incident: Document the caller's claimed retailer name, the product mentioned (e.g., MacBook Air), and the dollar amount quoted
What to Do If You Receive an SMS from 03 7036 3864
If you receive an SMS from 03 7036 3864 or the callback 03 number mentioned in the call:
- Do not: Click any links in the message, reply to the SMS, or follow instructions to download apps or visit websites
- Do: Delete the message, block the number, and report it as spam
- Report to ACMA: Forward the SMS to 0429 999 888 with full details of the sender and message content
How to Report 03 7036 3864
If you receive a callback scam call from 03 7036 3864 or similar numbers:
- Report to Scamwatch: Visit scamwatch.gov.au and lodge a report with your call date, the claimed purchase amount, and the retailer mentioned
- Report to ACMA: The Australian Communications and Media Authority (acma.gov.au) investigates phone-based fraud and can take action against scammers spoofing 03 numbers
- Report to Reverseau: Contribute your experience with 0370363864 to help other Australians identify this pattern. Your report helps the community stay informed about active scam campaigns
- If payment was made: Contact your bank or payment service immediately and report the fraud. Provide them with the date of the call from 03 7036 3864 and any transaction details
Help others by sharing your experience with (03) 7036 3864!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Fraud scam. Blocked.
Dodgy call claiming I bought a MacBook Air for $1851, wanted me to ring back to a 03 number
Help others by sharing your experience with (03) 7036 3864!
WRITE A REVIEWFrequently Asked Questions
Why do callback scammers insist I ring back instead of resolving the issue on the current call?
Callback requests are central to the scam. When you call back to the 03 number provided by the caller from 03 7036 3864, you're calling a line controlled by the scammers. This gives them full control of the conversation, makes the original incoming call untraceable, and allows them to pose as official support staff. Contributors report this tactic is used to extract payment details, passwords, or remote device access.
Is 03 7036 3864 a real business number or a spoofed line?
Based on community reports, 03 7036 3864 appears to be either a spoofed number or a compromised line being misused for callback scams. The number is allocated to Symbio Networks Pty Ltd as a local service in Victoria, but the use of it for fraudulent impersonation (claiming to be a retailer) indicates either spoofing or unauthorised use. Do not assume the number's legitimate allocation means the call is genuine.
What should I do if I already called back the number mentioned in a call from 03 7036 3864?
If you called back and provided any personal or financial information, act immediately: contact your bank or payment provider to report the fraud, monitor your accounts for unauthorised transactions, and consider placing a fraud alert on your credit file. If you allowed remote access to your device, disconnect from the internet, run updated antivirus software, and change all passwords from a different device. Report the incident to Scamwatch (scamwatch.gov.au) with the date you received the 03 7036 3864 call and what information you shared.
Why do the scammers claim a specific amount like $1851 for a MacBook Air?
Scammers use realistic product names and prices to trigger urgency and credibility. A MacBook Air at $1851 is a plausible price (roughly retail value for entry-level models), making the claim harder to dismiss instantly. This specificity is designed to bypass initial scepticism and push victims to 'verify' the charge by calling back the provided number. Contributors who receive calls from 03 7036 3864 reporting similar specific purchases should treat this as a red flag for impersonation.
Can I report 03 7036 3864 to the retailer mentioned in the call?
Yes, if the caller from 03 7036 3864 claimed to represent a specific retailer (such as Apple), contact that retailer directly via their official website or phone number to report the fraud. Provide the date of the call from 0370363864, the dollar amount quoted, and what the caller claimed. Retailers take these reports seriously as they indicate their brand is being used in scams. This also helps them identify compromised customer data or spoofed numbers being used in their name.
Should I answer future calls from 03 7036 3864 if I see it coming?
No. If 03 7036 3864 calls again, let it go to voicemail and do not call back. Block the number in your phone. If you do answer by mistake and hear the callback request, hang up immediately without engaging further. Contributors who blocked 03 7036 3864 after the first suspicious call avoided follow-up attempts. Blocking is the most effective way to stop repeated contact from this number.