- Unknown
- Legit
- Uncertain
Community reports for 03 7003 6812 (0370036812) from Nurse Next Door checking on caregiver visits. One suspicious voicemail mentions callback number.
Nurse Next Door Reports for 03 7003 6812
Four contributors have reported calls from 03 7003 6812 (also written as 0370036812) relating to Nurse Next Door caregiver services. Three reports describe legitimate contact from the service confirming caregiver arrivals and transport arrangements. However, one older report from 2023 raises a concern about a voicemail requesting a callback to a different 1800 number, which the contributor flagged as potentially suspicious.
The legitimate reports indicate that callers from 03 7003 6812 identify themselves as staff members, such as Ben, and are checking on practical details about scheduled caregiver visits. These appear to be routine service coordination calls rather than unsolicited contact.
What Callers from 03 7003 6812 Say
Contributors who answered calls from 03 7003 6812 report that callers ask about whether a caregiver has arrived safely for a scheduled visit or to confirm transport arrangements. One contributor received a voicemail asking if their caregiver had arrived for a visit that day. Another contributor noted they received a second call from Ben on the same day, both checking on caregiver-related logistics.
The suspicious report from August 2023 describes a voicemail that instructed the recipient to call back Nurse Next Door on a 1800 number rather than responding directly to the 03 7003 6812 call. This pattern of asking for a callback to a separate number triggered concern for that contributor.
Report Patterns and Timing
The three legitimate reports cluster in late February and early March 2026, suggesting active service use during that period. One contributor received two calls within days of each other, indicating follow-up contact about the same service booking. The suspicious voicemail occurred in August 2023, significantly earlier than the recent reports, which may reflect either a historical issue or inconsistent caller practices within the service.
What to Do If You Receive a Call from 03 7003 6812
If you recognise 03 7003 6812 as Nurse Next Door and have a scheduled caregiver visit, the call is likely legitimate service coordination:
- Do: Answer or return the call if you are expecting caregiver visits through Nurse Next Door
- Do: Verify the caller's identity by asking their name and role before discussing caregiver details
- Do: Contact Nurse Next Door directly using the number on your booking confirmation if you're unsure about a call
- Do: Be cautious if asked to call back to a different number than the one displayed
If you are not expecting caregiver visits and receive a call from 03 7003 6812:
- Do not: Provide personal or financial information
- Do: Let the call go to voicemail and verify the caller's legitimacy independently
- Do: Block the number if calls persist when you have no service booking
How to Report Calls from 03 7003 6812
If you believe a call from 03 7003 6812 is fraudulent or part of a callback scam, you can report your experience:
- Report suspicious callback requests to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report scam details to Scamwatch at scamwatch.gov.au
- Contact Nurse Next Door directly to verify whether a call claiming to be from them is genuine
- Report your experience on Reverseau to help other community members identify patterns
If the call involved impersonation of Nurse Next Door for fraudulent purposes, this is a serious matter. Report it to cyber.gov.au (ReportCyber) as well as the authorities listed above.
Help others by sharing your experience with (03) 7003 6812!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Voicemail from a nurse next door checking if my caregiver arrived for my visit today
Ben from Nurse Next Door checking in about a ride for my caregiver, seemed legit, got a second call today
Voicemail from a nurse next door checking if my caregiver arrived safe for a visit
Voicemail instructing to call back Nurse next door on 1800 number, seemed suspicious
Help others by sharing your experience with (03) 7003 6812!
WRITE A REVIEWFrequently Asked Questions
Is 03 7003 6812 a legitimate number from Nurse Next Door?
Three out of four community reports describe legitimate calls from 03 7003 6812 confirming caregiver visits, suggesting the number is associated with genuine Nurse Next Door service coordination. However, verify any unexpected call by contacting Nurse Next Door directly using the number on your service agreement rather than calling back the number in the voicemail, as one contributor reported a suspicious request to call a 1800 number instead.
Why is 0370036812 calling me if I don't use Nurse Next Door?
If you don't have caregiver services booked with Nurse Next Door, calls from 0370036812 may be a wrong number or potential impersonation. Contact Nurse Next Door's main customer service line independently to verify the call. If you receive repeated calls from 03 7003 6812 after confirming you're not a customer, consider blocking the number.
What should I do if 03 7003 6812 asks me to call back on a different number?
This is a red flag. Legitimate businesses typically handle follow-up on the same line or provide a callback within their system. If a voicemail from 03 7003 6812 instructs you to call a 1800 number instead of returning the original call, contact Nurse Next Door via your service agreement or their website to verify the request is genuine before taking action.
Are the calls from 0370036812 safe to answer if I have a scheduled caregiver visit?
Yes, if you have an active booking with Nurse Next Door, calls from 0370036812 are likely safe and relate to confirming your caregiver's arrival or transport. The majority of reports describe routine service calls. However, always verify the caller's identity and never share additional personal information beyond what's needed for the caregiver visit.
How often do people receive calls from 03 7003 6812?
Community reports show calls from 03 7003 6812 occurring intermittently when caregiver visits are scheduled. One contributor received two calls within days of each other. Frequency depends on your booking schedule with Nurse Next Door. If you're receiving calls when you have no bookings, this is unusual and worth investigating independently.
Should I block 0370036812 if I don't recognise it?
If you don't use Nurse Next Door services, yes, you can safely block 0370036812. If you do have caregiver visits booked, keep the number unblocked for service coordination calls, but verify the caller's identity before discussing your visit details. Block it only if calls persist after you've cancelled your service or confirmed the calls are not from Nurse Next Door.