- Scam
One contributor reported an SMS from 03 6360 1004 (0363601004) impersonating Commonwealth Bank using a fake number instead of official channels.
Bank Impersonation SMS from 03 6360 1004
A contributor has reported receiving a suspicious SMS from 03 6360 1004 (also written as 0363601004) claiming to be from Commonwealth Bank. The message used this fake local Tasmania number rather than Commonwealth Bank's official contact details, which is a common impersonation tactic used by scammers.
The report indicates the SMS was designed to appear legitimate while masking the actual sender's identity. This type of impersonation attempt is particularly dangerous because contributors may trust messages appearing to come from their bank.
What the SMS from 03 6360 1004 Claimed
According to the contributor's report, the SMS from 0363601004 falsely claimed to be from Commonwealth Bank. The scammer used 03 6360 1004 as a disguise rather than legitimate Commonwealth Bank contact numbers, which are typically 1300 numbers or official short codes.
This impersonation technique relies on contributors not verifying the sender's number against their bank statements or official bank communications. Scammers know that many people instinctively trust messages claiming to be from their financial institution.
What to Do If You Receive an SMS from 03 6360 1004
If 0363601004 sends you an SMS claiming to be from your bank:
- Do not: Click any links in the message, reply to confirm details, or call the number shown
- Do not: Share any personal information, passwords, card details, or security codes
- Do: Delete the message immediately
- Do: Contact your bank directly using the official number on your bank card or statement
- Do: Report the SMS as spam or phishing to your phone provider
- Do: Forward the message to 0429 999 888 (ACMA spam reporting) if your phone allows it
How to Report 03 6360 1004
If you receive impersonation SMS from 03 6360 1004, report it through these Australian resources:
- ACMA (Australian Communications and Media Authority): Forward suspicious SMS to 0429 999 888 or report at acma.gov.au
- Scamwatch: Report the scam at scamwatch.gov.au with details of the message content and time received
- Your bank: Contact Commonwealth Bank's fraud team directly using the number on your card to report the impersonation
- Reverseau: Contribute your experience with 03 6360 1004 to help other Australians identify this number
Why Bank Impersonation Works
Scammers choose to impersonate Commonwealth Bank and other major banks because contributors are conditioned to respond quickly to banking communications. An SMS from 03 6360 1004 claiming to be from your bank triggers urgency, making people less likely to verify before acting. Official banks never ask for passwords, PINs, or card details via SMS, email, or unsolicited calls.
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WRITE A REVIEWFrequently Asked Questions
Is 03 6360 1004 a real Commonwealth Bank number?
No. Commonwealth Bank's official contact numbers are typically 13 22 24 (general), 1300 888 358 (fraud reporting), or short codes shown on their website and your card. If you receive an SMS from 03 6360 1004 claiming to be Commonwealth Bank, it is impersonation. Do not respond to the message from 0363601004.
What should I do if I clicked a link in the SMS from 0363601004?
If you clicked a link from 03 6360 1004, do not enter any information on the page. Close your browser immediately. Contact Commonwealth Bank's fraud team on 13 22 24 to report the incident and check your account for suspicious activity. Monitor your accounts closely for unauthorised transactions.
Can I block 03 6360 1004 on my phone?
Yes. Most Android and iPhone phones allow you to block numbers directly. After blocking 0363601004, you will not receive further calls or SMS from 03 6360 1004. However, continue reporting the number to ACMA to help protect other Australians.
Why do scammers use local numbers like 03 6360 1004?
Scammers use local numbers like 0363601004 (Tasmania-based) because contributors are more likely to answer calls or read SMS from numbers in their area code. A 03 number appears local and trustworthy, making the impersonation more convincing when paired with a bank name.
Should I call Commonwealth Bank back if I receive an SMS from 03 6360 1004?
No. Do not call the number shown in any SMS from 03 6360 1004. Instead, use the official number on your bank card or statement (13 22 24 for Commonwealth Bank) to verify whether the message is legitimate. Scammers may route callback numbers to their own staff.
What happens if I respond to the SMS from 0363601004?
If you reply to an SMS from 03 6360 1004, scammers will know your number is active and may send follow-up impersonation messages. If you shared any information, contact Commonwealth Bank immediately and monitor your accounts. Report the number to ACMA at acma.gov.au to prevent others from being targeted.