- Suspicious
- Scam
02 9857 8245 (0298578245): Community reports of impersonation scams posing as hearing aid suppliers and finance companies requesting personal information.
Impersonation and Finance Scam Reports for 02 9857 8245
Two contributors have flagged 02 9857 8245 (also written as 0298578245) for deceptive activity involving impersonation and personal information requests. One report describes an SMS scam where the caller posed as a hearing aid supply company, while another indicates the number is linked to aggressive debt collection attempts under the guise of Demand Accounts.
The pattern across reports of 0298578245 reveals callers misrepresenting their identity and claiming payment processing issues to manipulate recipients into providing sensitive details.
What Callers from 02 9857 8245 Claim
Contributors report receiving contact from 02 9857 8245 using false business identities. One report describes an SMS claiming to be from a hearing aid supplier, stating that a payment did not process successfully. This messaging is designed to create urgency and bypass the recipient's initial suspicion by referencing a legitimate transaction context.
Another contributor noted that 0298578245 presented itself as representing Demand Accounts, actively attempting to reach them repeatedly. The combination of impersonation (posing as service providers or collection agencies) with requests for personal information represents a common scam pattern where callers aim to extract details like banking information, full names, addresses, or identification numbers under false pretences.
Report Patterns and Timing
The two reports for 02 9857 8245 arrived via different channels: one SMS and one phone call. The SMS report was filed in October 2025, while the call report came through in December 2025, suggesting ongoing activity from this number. The variety in contact methods (SMS and calls) indicates the operators behind 0298578245 are using multiple communication channels to reach potential victims.
What to Do If You Receive a Call from 02 9857 8245
If 02 9857 8245 calls you:
- Do not: Confirm personal information, provide banking details, or answer security questions
- Do not: Agree to any payments or transfers, even if the caller claims your account is at risk
- Do: Hang up immediately if the caller claims to represent a company you don't recognise
- Do: Independently verify by calling the official number of the organisation they claim to represent (use a number from their official website, not one provided by the caller)
- Do: Block 0298578245 if the number calls back repeatedly
What to Do If You Receive an SMS from 02 9857 8245
If 02 9857 8245 sends you an SMS:
- Do not: Click any links in the message
- Do not: Reply to the SMS or call the number back
- Do not: Provide any information requested in the message
- Do: Delete the message immediately
- Do: Report the SMS as spam by forwarding to 0429 999 888 (ACMA Spam Report)
- Do: Block the number in your phone's settings
How to Report 02 9857 8245
If you have received calls or SMS messages from 02 9857 8245 (0298578245), you can report your experience to Australian government authorities:
- Scamwatch: Report the scam at scamwatch.gov.au, which tracks scam patterns and provides public warnings
- ACMA (Australian Communications and Media Authority): Lodge a complaint about the number at acma.gov.au, particularly for unsolicited calls and SMS spam
- ReportCyber: If the scam involved online components or phishing attempts, report to cyber.gov.au
- Reverseau: Share your experience on Reverseau to help other Australians identify similar scams from 02 9857 8245
Help others by sharing your experience with (02) 9857 8245!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Linked to Demand Accounts, trying to get hold of me
This number sent a text to me. I found that it is a scam. As they were posing as a company supplying hearing aids. They are a finance company telling you your payment didn't go through.
Help others by sharing your experience with (02) 9857 8245!
WRITE A REVIEWFrequently Asked Questions
Is 02 9857 8245 actually a hearing aid supplier?
No. One contributor received an SMS from 02 9857 8245 (0298578245) falsely claiming to be a hearing aid supplier. The contributor confirmed this was a scam. The number is actually being used by scammers impersonating legitimate businesses to trick people into revealing personal information or making payments.
Why did 0298578245 say my payment didn't go through?
This is a common scam tactic used by the operators of 02 9857 8245. By claiming a payment failed, they create urgency and panic, making you more likely to act quickly without verifying their identity. They use this false context to request personal or banking details. Always independently verify payment issues with the official organisation before responding to unexpected messages from 0298578245.
What is Demand Accounts and why did 02 9857 8245 mention it?
One contributor reported that 0298578245 claimed to represent Demand Accounts. Whether this is a real entity or another false identity used by the scammers is unclear. What matters is that 02 9857 8245 was attempting to reach the contributor persistently. Do not engage with unsolicited calls from this number.
Should I call 02 9857 8245 back if they leave a voicemail?
No. Do not return calls to 0298578245. This number is linked to impersonation scams, and calling back gives the scammers the confirmation they need that your number is active. If you believe a legitimate organisation needs to reach you, find their official contact number through their website or official documentation and call them directly instead of returning the call to 02 9857 8245.
Could 02 9857 8245 be a legitimate business trying to contact me?
It is unlikely. Two separate reports describe 0298578245 as a scam number, with one contributor confirming they received an SMS impersonating a hearing aid supplier and another reporting persistent contact claiming to be Demand Accounts. Legitimate businesses do not contact you unexpectedly claiming payment issues, especially via SMS. If you have an account with a real company, contact them directly using the number on your official statement or their website, not by calling back 02 9857 8245.
I already gave personal information to 02 9857 8245. What should I do?
Contact your bank or financial institution immediately and report the fraudulent contact from 0298578245. If you provided banking details, ask them to monitor your account for unauthorised transactions. Report the scam to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au), and consider placing a fraud alert on your credit file with a credit reporting agency. You can also report to ReportCyber (cyber.gov.au) for additional support.