02 9798 4526: Scam Alert - Technical Support Phishing Attempt

• Scam

The phone number 02 9798 4526 has been reported as a scam related to technical support claims from NBN/Telstra. Stay vigilant and learn how to handle such suspicious calls effectively.

Understanding the Scam Behind 02 9798 4526

The phone number 02 9798 4526 / 0297984526 has raised significant alarms among users, with multiple reports identifying it as a suspicious caller posing as a representative from the National Broadband Network (NBN) or Telstra. This technical support scam has preyed on individuals by claiming that they can assist with internet speeds and connectivity issues, which has only resulted in user alarm and concern.

What Users Are Saying

One account on 25 February 2021 highlighted a pattern with this number. The caller purported to be from the NBN's technical department, prompting the recipient to log onto their computer so the caller could assess their internet speed. Alarmingly, this caller possessed personal information like the victim's name and address, adding a layer of credibility to the scam. However, after consulting with their legitimate internet provider, the victim found that this number is indeed part of a broader scam operation.

Classification of the Call

Based on user feedback, 02 9798 4526 / 0297984526 can be definitively classified as a scam. This particular scam fits into the technical support phishing category, where scammers leverage perceived urgency and technical assistance to gain access to sensitive information or to install harmful software on a user's device.

How To Handle Calls From This Number

• Do not engage: If you receive a call from this number, do not provide any personal information. Hang up immediately.
• Verify: Always confirm any claims made by representers of your internet services directly with your provider. Use official correspondence rather than contact details given during calls.
• Report: Report the number and the incident to the relevant authorities or Australian Communications and Media Authority (ACMA).
• Stay Informed: Use resources like Reverseau for reverse phone lookup capability, to check numbers before engaging.

Conclusion

02 9798 4526 / 0297984526 serves as a reminder to remain vigilant against unsolicited calls, particularly when they involve technical support claims. Trust your instincts—if it feels suspicious, it probably is. Be proactive to avoid falling victim to such fraudulent tactics. Always remember that legitimate companies will never ask you to hand over sensitive information or control over your devices in this manner.