- Scam
- Unknown
- Legit
- Suspicious
02 9735 9111 (0297359111): Contributors report impersonation of Teacher's Mutual Bank with phishing attempts and requests for card details and authentication codes.
Teacher's Mutual Bank Impersonation Reports for 02 9735 9111
Community reports for 02 9735 9111 (also written as 0297359111) reveal a mixed pattern: while one contributor confirmed a legitimate call from Teacher's Mutual Bank, three separate reports describe suspicious or fraudulent activity impersonating the same financial institution. The scam reports centre on callers falsely claiming to represent Teacher's Mutual Bank while attempting to extract sensitive financial information and direct recipients to malicious links.
Two contributors flagged calls from 0297359111 as outright scams involving impersonation tactics. One report specifically noted the caller requested card information, while another described a caller asking for personal details and an authentication code. A third report involved an SMS from an entity claiming to be Pago and Co, referencing an undelivered parcel, with a link that the contributor recognised as suspicious.
What Callers from 02 9735 9111 Claim
Callers impersonating Teacher's Mutual Bank have used 02 9735 9111 to target contributors with specific requests. One contributor reported being asked directly for card information during a call from this number. Another described receiving a call where the impersonator requested both personal details and an authentication code, behaviour that legitimate banks do not engage in.
The SMS report associated with 0297359111 came from someone claiming to be Pago and Co, referencing a parcel delivery issue from NSW and requesting the recipient click a link to resolve it. The contributor had not ordered any parcel, indicating this was either misdirected or intentionally designed to deceive.
Report Timeline and Communication Channels
Reports about 02 9735 9111 span multiple years and communication methods. The earliest suspicious report came in November 2023, describing an unprofessional caller. A scam report arrived in April 2025 via SMS with a phishing link. The most recent scam report came in January 2026, again focusing on card information theft. One contributor received what they described as a legitimate call in July 2025, though the timing and content relative to impersonation reports suggest caution about this number regardless of allocation.
The mix of call and SMS activity suggests multiple parties or tactics being deployed from or spoofed to 0297359111. Contributors reported receiving contact on different dates across a two-year span, with no clear pattern of escalation but consistent targeting of financial credentials.
What to Do If You Receive a Call from 02 9735 9111
If 02 9735 9111 calls you:
- Do not: Share card details, passwords, or authentication codes with any unsolicited caller, even if they claim to be from your bank
- Do not: Return the call to the number shown on your phone, as impersonators can spoof caller ID
- Do not: Answer personal questions or confirm identity details beyond what the caller already states
- Do: Hang up immediately and contact Teacher's Mutual Bank directly using the phone number on your bank card or statement
- Do: Block the number 0297359111 in your phone contacts
- Do: Report the call to the Australian Communications and Media Authority (ACMA) if you suspect impersonation
What to Do If You Receive an SMS from 02 9735 9111
If you receive an SMS from 0297359111 or referencing delivery issues:
- Do not: Click any links in the message, even if it references a parcel or account issue
- Do not: Reply to the SMS or call back the number
- Do: Delete the message immediately
- Do: Block the number in your SMS settings
- Do: Report the SMS as spam by forwarding it to 0429 999 888 (Australia's spam SMS reporting service)
- Do: If the message references a parcel, check your own account directly on the courier's official website or app, not via any link provided
How to Report 02 9735 9111
If you receive fraudulent contact from 02 9735 9111 or 0297359111, report it through these Australian resources:
- Scamwatch: Report impersonation and phishing attempts at scamwatch.gov.au
- ACMA: Lodge a formal complaint about the number with the Australian Communications and Media Authority at acma.gov.au
- Your Bank: Contact Teacher's Mutual Bank directly using the number on your card to report the impersonation
- ReportCyber: If you clicked a suspicious link, report it at cyber.gov.au
- Reverseau: Contribute your own experience with 02 9735 9111 to help other Australians identify this activity
Help others by sharing your experience with (02) 9735 9111!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Person claiming to be from a bank, I rang the bank and they said it's a fraud using their number
Claimed to be Teacher Mutual Bank but it's a scammer, trying to fish for card info
Call from Teacher's Mutual Bank, reliable and trustworthy
Text from Pago & Co about undelivered parcel from NSW, asked to click link, didn't order anything
Caller claimed to be from Teachers Mutual but seemed unprofessional and asked for personal details and auth code
Got a call from this number and asked them to call me back
Help others by sharing your experience with (02) 9735 9111!
WRITE A REVIEWFrequently Asked Questions
Is 02 9735 9111 actually Teacher's Mutual Bank?
Not necessarily. While one contributor received what they described as a legitimate call from this number, three other reports describe impersonation of Teacher's Mutual Bank using 0297359111. The presence of both legitimate and fraudulent reports suggests this number may have been allocated to the bank at some point, or the number is being actively spoofed by scammers. Always verify by hanging up and calling your bank's official number from your card or statement.
What should I do if 0297359111 asked me for my authentication code?
This is a major red flag. Legitimate banks never ask for authentication codes, passwords, or PINs via unsolicited calls. If you provided your code to someone claiming to be from Teacher's Mutual Bank at 02 9735 9111, contact the bank immediately on their official number and report the incident. Change your password and monitor your accounts for unauthorised activity.
Why did I receive an SMS about a parcel from 02 9735 9111?
One contributor received an SMS from this number claiming to be from Pago and Co about an undelivered parcel, despite never ordering anything. This is a common phishing tactic where scammers use delivery references to trick recipients into clicking malicious links. Do not engage with such messages. Check any genuine parcels directly through the courier's official app or website, not via links in unsolicited messages.
Is 0297359111 the real Teacher's Mutual Bank number?
While the number is allocated as a local Telstra service in NSW, community reports show it is being used for impersonation scams. Even if Teacher's Mutual Bank owns or has used this number, scammers can spoof phone numbers. Never assume a number claiming to be your bank is genuine. Always hang up and initiate contact yourself using a number you know is correct.
What do I do if I clicked a link from an SMS claiming to be from Pago and Co via 02 9735 9111?
If you clicked a link from a message associated with 0297359111, report it immediately at cyber.gov.au via ReportCyber. Monitor your accounts and devices for unusual activity. Consider changing passwords for sensitive accounts (banking, email) from a secure device. Do not enter credentials on any site accessed via an unsolicited link.
How can I be sure a call is actually from my bank?
Legitimate banks never call to request card details, PINs, or authentication codes. If someone calls claiming to be from Teacher's Mutual or any bank: hang up, find the official number on your card or statement, and call them directly. This applies to any unsolicited call, including those from numbers like 02 9735 9111. Official bank numbers are not random; they are published and verified through official channels.