- Unknown
- Legit
- Suspicious
- Scam
- Spam
- Uncertain
The phone number 02 9459 8000 has received mixed reviews, with users debating its legitimacy. This article explores the various reports and offers guidance on how to handle calls from this number, potentially belonging to Telstra’s support team.
Understanding 02 9459 8000: Still Up in the Air?
The number 02 9459 8000 / 0294598000 has drawn significant attention from Australian users primarily due to its association with calls related to National Broadband Network (NBN) support. Opinions remain sharply divided among those who received calls claiming to be from Telstra and those whom fear they fell victim to scams.
What is This Number?
This phone number appears to be connected with inquiries related to NBN repairs and service follow-ups. However, user feedback on the legitimacy of these calls creates a maze of confusion. Some users confirmed that the number is indeed used for follow-up calls from Telstra, addressing ongoing issues they reported. Yet, alarmingly, many reports label it as a scam, citing the heavy Indian accents of the callers and aggressive tactics intended to extract personal information.
Breaking Down the Feedback
- Legit Calls: Several reviewers stated they received calls from this number post service inquiries with Telstra, confirming issues with their NBN. They assert the callers remain professional and did not ask for sensitive personal information.
- Suspicious Activity: A considerable number of users expressed skepticism, primarily due to the accents of the callers. Reports mention individuals posing as Telstra representatives, creating ill-intent by soliciting personal data under the guise of support.
- Scam Alerts: Reviews showcasing less-than-reliable behaviour - such as asking for verification codes or threatening terms - indicated that some calls were indeed scams, as confirmed by users double-checking with Telstra through official means.
How to Handle Calls from 02 9459 8000
If you encounter calls from this number, here are several steps to ensure your safety:
- If unsure, don’t engage: Hang up and do not provide any personal information directly to the caller.
- Verify through official channels: Contact Telstra directly using authorised phone numbers verified on their website or official app before responding to messages or returning calls.
- Utilise Reverseau: Consider using a Reverse Phone Lookup Australia service like Reverseau to investigate the legitimacy of caller IDs and discover who called you.
In conclusion, while callers from 02 9459 8000 / 0294598000 are deemed legitimate by some, it is crucial to maintain a level of suspicion. Proper vetting and a cautious approach to engagement will help protect yourself from potential scams. Always stay informed and make use of resources available to keep your information secure.
Help others by sharing your experience with (02) 9459 8000!
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What Our Users Reviewed
Someone reported this number for being a pervert
Follow-up call from Telstra about fault I reported, professional and legitimate
Someone using reference number claiming to be Telstra, they have phone number but I don't have a Telstra account
Using similar reference numbers, appears to have access to phone number, feels like insider job, don't even have Telstra account
Called claiming to be from Telstra, had an accent, mentioned my name. when I asked for their number to verify they hesitated. I told them I knew they were scammers and had cops monitoring. guy got frustrated and hung up
Legitimate follow-up from Telstra about an NBN fault that needed a technician
Multiple calls from this number, never leave voicemail, suspect spammer after I contacted Telstra
Genuinely from Telstra following up on voicemail issues I reported yesterday, helpful and professional
Appears valid, Telstra asks similar questions, though service quality has declined
Was actually a legitimate Telstra rep, almost didn't return call because of warnings but they left voicemail confirming identity
Was Telstra following up on a fault report I made, not concerned despite high spam score
Was Telstra following up on complaint and fault I'd lodged
Reported a faulty modem to Telstra, then got called by someone with an Indian accent claiming to help. knew my full name but gave wrong info. blocked it
Caller identified as Telstra following up on internet issue we've been having, appears legitimate
Telstra phoned to arrange technician appointment after internet problems from power outage, confirmed appointment on same number, technician came and fixed it. Indian accent made it seem dodgy but definitely legitimate
Aggressive male claiming to be from Telstra asking to confirm personal details, hung up
Internet scam caller, hung up immediately
Indian male caller used my name and home address, claimed my NBN connection had issues. got aggressive when I said service was working fine, so I hung up
Voicemail claiming to be from Telstra asking me to call back about a fault I didn't report, Telstra confirmed it's not them
Indian woman, definitely with the intention to scam, don't know how she got my name, email and previous reports I've had with Telstra but as soon as she asked for my verification code, I knew it was a scam.
Late night call, young lady with thick Indian accent claiming to be from Telstra, knew my name and email issue. very dodgy
Young lady with Indian accent claiming to be from Telstra, knew my name, said I had email issues, sounded like a scam
calls since June 29th about email issue, 10 calls total, hard to understand Indian callers, mentioned charge for services so hung up
Missed call from unknown number, was expecting Telstra callback but timing off, call came when I got text from official Telstra number
Telstra registered fault call, technician had Indian accent, legitimate, can provide reference number
Woman claimed checking connectivity issue, falsely said spoke to my mother, knew my name despite silent number, not on electoral roll
Two missed calls with a voicemail I could barely understand. SMS about a fault I never lodged, said they'd call back in five minutes. used a Telstra number but it's a total scam
Telstra called about NBN connection issues, I had an outage and they were arranging repair
Dodgy Indian scam
Indian scammers
Caller referenced my father who passed away years ago
Telstra following up on internet fault I'd reported, no personal info requested
Got a call from Telstra, confirmed it was legitimate through the Help feature in the Telstra app
Related to NBN, seemed legitimate and got Telstra notification, but voicemail was hard to understand
Seems legitimate. I'd recently ordered a 5G modem and hadn't installed it yet, so this is probably a courtesy follow-up
Trying to gain access to modem and computer
Strong Indian accent claiming to be from Telstra, insisted my complaint was fictional, told me to call 1800 834 273, confusing because that's also listed as genuine Telstra
Thought it was a scam but called Telstra on their official number and confirmed it was genuine, just had an unprofessional voicemail
Twice daily calls, not a Telstra customer, likely scammer
Telstra NBN support, legitimate call
Called by Telstra about my NBN fault. Rep had a strong accent, hard to understand but was helping with my issue
Got a call from them, was expecting it since I'd been chatting with them on Telstra app
Called at 9:17 PM about NBN issue, too late so didn't answer
Caller pretending to be Telstra, insisted I mail a 5G phone
Legitimate follow-up call from Telstra about NBN fault I lodged, number verified as authentic
Called while I was chatting with Telstra on their app. Checked with Telstra and they confirmed this number isn't their call center, it's known for scams
called about my NBN service as a follow-up, checking if things were resolved
called day after my NBN repair, might be confirmation call but concerning it's from same numbers as scammers
Couldn't understand what they said, hung up. They called back, hung up again before blocking
The number is a telstra work from home assistant...
?Telstra representative calling regarding a service fault I had reported several weeks ago.