- Legit
- Suspicious
Community reports for 02 8365 9250 (0283659250) show mixed activity: one AIA insurance claim, one suspicious unsolicited call with disconnected callback.
Mixed Reports for 02 8365 9250
The number 02 8365 9250 (also written as 0283659250) has received two community reports with conflicting indications. One contributor identified the caller as AIA Insurance regarding a claims matter, while another reported an unsolicited call that became suspicious when they attempted to verify it.
This NSW-based local service number is allocated to AAPT Limited. The mixed nature of reports - one legitimate insurance-related and one suspicious - suggests the number may be used for genuine business purposes, though the second incident raises questions about call verification.
What Contributors Reported About 02 8365 9250
One contributor noted receiving a missed call from 02 8365 9250 and identified it as AIA Insurance claims activity. However, another contributor reported an unsolicited call from 0283659250 where the caller did not identify themselves or their organisation. When this contributor rang back to verify the call, they reached a recorded message stating the line was disconnected and directing callers to contact between 9 and 5 on business days.
The disconnect between the two reports is notable: the legitimate report aligns with known AIA Insurance operations, while the suspicious report involved an unidentified caller and a disconnected callback line, which are common red flags for potential spoofing or unauthorised use of the number.
What to Do If You Receive a Call from 02 8365 9250
Given the mixed reports for this number, approach calls with appropriate caution:
- Do: Let unknown calls go to voicemail if you're not expecting them
- Do: If the caller claims to be from AIA Insurance, hang up and call AIA directly using the number on your policy or their official website to verify
- Do: Note the exact time and any details the caller mentions before attempting any callback
- Don't: Assume the caller is legitimate based on this number's connection to AIA, as numbers can be spoofed
- Don't: Return the call immediately if you didn't recognise it or if the callback line seems unusual
Report Patterns for 02 8365 9250
Both reports came through call activity (one missed, one answered) rather than SMS. The reports span from July to September 2026, suggesting intermittent calling rather than repeated contact from the same incident. The NSW allocation and AAPT Limited provider information are consistent with a legitimate business line, though this does not exclude the possibility of temporary spoofing or misuse.
How to Report 02 8365 9250
If you receive suspicious calls from 02 8365 9250 or 0283659250, report the incident to protect other Australians:
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au if the call appears to be harassing, unwanted, or potentially fraudulent
- If the caller claims to be from a specific organisation, contact that organisation directly to verify, then report the spoofing attempt
- Report the number to Reverseau with details of what the caller said, the time, and your response - community reports help identify patterns
- If you believe your personal information was at risk, report to ReportCyber at cyber.gov.au
Help others by sharing your experience with (02) 8365 9250!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Its aia insurance claims.
Health insurance company ringing about a claim, genuine call
Unsolicited call I didn't grab, rang back and got a recording saying the line's disconnected, try between 9 and 5, they never said who they were
Help others by sharing your experience with (02) 8365 9250!
WRITE A REVIEWFrequently Asked Questions
Is 02 8365 9250 really from AIA Insurance?
One contributor identified 02 8365 9250 as AIA Insurance claims activity. However, numbers can be spoofed, so never assume a call is legitimate based on the number alone. If a caller claims to be from AIA, hang up and call AIA directly using the contact details on your policy or their official website to verify.
What does it mean when I ring back 0283659250 and get a disconnected line?
A disconnected callback line is a red flag. Legitimate businesses maintain working phone lines during business hours. The report mentioning 0283659250 showed a disconnected line with a message to call between 9 and 5, which is inconsistent with how major insurance companies operate. This pattern can indicate the number was being misused or spoofed.
Why do I have conflicting reports about 02 8365 9250?
Two different contributors reported different experiences with 02 8365 9250. One identified it as legitimate AIA Insurance activity, while another received an unsolicited call from 0283659250 where the caller wouldn't identify themselves. This suggests the number may be legitimately used by AIA but could also be targeted for spoofing, or the number may have changed hands.
Should I answer calls from 02 8365 9250?
If you're not expecting a call from 02 8365 9250 (0283659250), it's safer to let it go to voicemail. If the caller leaves a message about something important like insurance claims, you can verify by calling the organisation directly using an official phone number. This protects you from scams that spoof legitimate business numbers.
What does AAPT Limited have to do with 02 8365 9250?
The number 02 8365 9250 is a NSW-based local service allocated to AAPT Limited, a telecommunications provider. However, the service provider designation doesn't confirm who is currently using the number - it could be any business leasing the line from AAPT. This is why verification through the actual organisation is important.
How should I report calls from 0283659250?
Report to ACMA at acma.gov.au if calls from 0283659250 appear harassing or fraudulent. Share your report with Reverseau including the time of call, what the caller said, and whether they identified themselves. If the caller spoofed a business name, verify with that business first, then report the incident to ReportCyber at cyber.gov.au.