02 9369 2910: Scam Alert - Telstra IP Address Fraud

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  • Scam

Have you received a call from 02 9369 2910 claiming to be Telstra? This number is reported as part of a scam attempting to gain access to your personal information. Learn how to recognise and handle such calls safely.

Understanding the Scam Behind 02 9369 2910

The phone number 02 9369 2910 / 0293692910 has been reported by multiple users as a potential scam call, impersonating the telecommunications giant Telstra. This particular scam centres around a false claim that your internet settings have been compromised.

The Nature of the Scam

According to several accounts, callers from this number assert that they are from Telstra, declaring that your internet connection has shifted from a private to a public server. They claim this situation poses a serious risk to your network's security and personal data.

Why This is a Scam

  • Impersonation of a Legitimate Company: The call purports to come from Telstra, which may lead unsuspecting individuals to trust the caller since they seem authoritative.
  • False Information: In reality, there’s no such change from private to public IP without a valid reason, and reputable service providers like Telstra will never request remote access to your personal devices.
  • Attempt to Gain Access: The goal of such scams often involves tricking you into granting remote access to your computer, exposing your sensitive information to the scammer.

How to Deal with Such Calls

If you receive a call from 02 9369 2910 / 0293692910 or any similar number making alarming claims about your internet service, it is crucial to follow these steps:

  • Hang Up: Do not engage with the caller. Simply hang up to avoid falling victim to this scam.
  • Verify: If in doubt, contact Telstra directly using their official customer service number to confirm if there are any real issues with your account.
  • Report: Report the number on platforms like Reverseau, to alert others and help track fraudulent activity.

Conclusion

In summary, the number 02 9369 2910 / 0293692910 is associated with a scam calling itself Telstra regarding fabricated issues with personal internet settings. Stay vigilant and protect your information by recognising these impersonation tactics and knowing how to respond effectively. For further details on suspicious numbers, users can turn to Reverse Phone Lookup Australia or check platforms that help identify who called them like Who Called Me Australia.


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What Our Users Reviewed

W
Wallace

I got a call from "Telstra" saying that my internet was on a public server instead of a private server and that it needed to be fixed. It was odd because the internet is not in my name but we are with Telstra. I looked on the Telstra website and found this below:

“Your IP has changed from Private to Public” scam.

In this telephone scam, the caller tries to convince you that your home network, and your IP address, has switched from a “private” to “public” mode, and that you are at risk. This is a trick to try to convince you to let the caller have remote access to your computer and home network. As always, Telstra advises you to immediately hang up on any such caller.


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