02 9189 9741: Scam Alert - Internet Slowdown Claims

• Scam
• Suspicious
• Uncertain

Beware of calls from 02 9189 9741, reported as a scam attempting to deceive users about internet issues. Learn how to handle these suspicious calls and protect yourself.

Identifying the Source: 02 9189 9741

The phone number 02 9189 9741 / 0291899741 has garnered attention as a potential scam line, characterised by a persistent theme of false claims regarding internet slowdowns, allegedly from Telstra. User reports indicate a series of dubious interactions that raise red flags for anyone receiving a call from this number.

Nature of the Scam

Reports suggest that callers from this number typically pose as representatives from large internet service providers, specifically claiming to represent Telstra. The modus operandi involves pressuring individuals to download remote access software, allowing scammers to manipulate victims' devices, potentially leading to identity theft or unauthorised access to personal information. This tactic is commonly referred to as a tech support scam.

Analysis of User Experiences

• Disconnect and Silence: Multiple users reported answering the calls only to be met with silence or hang-ups, indicating a potential robocall setup where victims are left confused and concerned.
• Engaged Tones: Attempts to call back resulted in engaged tones, further suggesting that this number is not a legitimate business line.
• Voicemail Confusion: Some users experienced voicemails with vague prompts, heightening the suspicion surrounding the intentions behind the calls.

What to Do If You Receive a Call

If you find yourself contacted by 02 9189 9741 / 0291899741, it is advisable to:

• Do Not Engage: If you answer and the caller is silent or unresponsive, simply hang up. Engaging can lead to further unwanted stress or attempts to steal information.
• Block the Number: To prevent future calls, consider blocking this number on your device, ensuring peace of mind.
• Report the Scam: Inform your mobile provider and report the number to ACMA (Australian Communications and Media Authority) or Scamwatch to help combat these phishing attempts.

By staying vigilant and informed through resources like Reverseau, you can effectively protect yourself from these annoying and potentially harmful scams. Remember, if it sounds too good to be true or feels off, it probably is.