- Spam
- Suspicious
02 9099 7977 (0290997977): Contributors report impersonation calls posing as Telstra or NBN, phishing for personal details. Part of coordinated scam using similar numbers.
Telstra and NBN Impersonation Reports for 02 9099 7977
Contributors have flagged 02 9099 7977 (also written as 0290997977) for impersonation scams targeting personal information. The most detailed report reveals a pattern of calls from nearly identical numbers differing by just 2 digits, including related numbers like 02 9099 7904 also under review on Reverseau. One contributor noted these callers claim affiliation with Telstra or the National Broadband Network, requesting to "confirm" personal details - a classic phishing technique.
The coordinated nature of these calls suggests an organised operation. The contributor receiving calls from 02 9099 7977 observed the scammers systematically varying the final digits across similar landline numbers, likely to evade detection and block lists. This pattern aligns with data breach aftermath, as the contributor's number appeared in a previous security breach.
What Callers from 02 9099 7977 Claim
Callers impersonating Telstra or NBN say they need to "confirm your details" - a request designed to extract personal information like name, address, account numbers, or banking details. The urgency tactic accompanies some calls, with contributors reporting warnings of potential fraud to pressure immediate responses.
The phishing approach used by 02 9099 7977 relies on exploiting trust in major Australian service providers. By claiming to be Telstra or NBN, callers leverage these brands' legitimacy to lower recipients' guard. The request to "confirm" existing details (rather than asking outright for new ones) makes the scam appear more authentic - official companies do verify information occasionally.
Call Patterns and Timing
Contributors report receiving calls from 02 9099 7977 and related numbers approximately twice daily, with calls spaced a couple of hours apart. This frequency pattern suggests automated dialling systems working through contact lists systematically.
The use of NSW-based landline numbers (allocated to Symbio Networks) adds false legitimacy to the calls. Scammers deliberately choose local-service allocations rather than typical toll-free or mobile numbers to increase answer rates and trust, making the call appear to come from a legitimate local business.
What to Do If You Receive a Call from 02 9099 7977
If 02 9099 7977 calls you:
- Do not: Answer unknown numbers, provide any personal information, confirm account details, or return the call
- Do: Let it go to voicemail, block the number immediately, and verify any claims by calling the official company directly using a number from their official website
- Verify independently: If claiming to be Telstra, contact Telstra directly on 133 200. For NBN issues, call NBN Co on 1800 687 626 using their official contact numbers, never numbers provided by the caller
- Never engage: Legitimate companies never ask you to "confirm" sensitive details over unsolicited calls
Spotting the Impersonation
Red flags in calls from 02 9099 7977 and similar numbers include:
- Unsolicited calls claiming to be from Telstra or NBN
- Requests to "confirm" your personal information, account details, or banking information
- Pressure to act immediately due to alleged fraud threats
- Multiple calls from slightly different numbers (02 9099 79XX pattern)
- Interstate landline numbers that don't match the company supposedly calling
How to Report 02 9099 7977
If you receive calls from 02 9099 7977 or related numbers:
- Report to Scamwatch at scamwatch.gov.au - document the date, time, what was said, and any claims made
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - ACMA tracks telemarketing and scam complaints
- Report to Telstra or NBN directly if they were impersonated, as this helps them monitor brand abuse
- Register with the Do Not Call Register at donotcall.gov.au - while this mainly covers telemarketing, it creates a record
- Block the number on your phone and watch for similar numbers differing by 1-2 digits in the final positions
- Share your experience on Reverseau to help other Australians identify this scam pattern
Help others by sharing your experience with (02) 9099 7977!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
This was flagged by my phone as a spam number so I didn't answer. It's only 2 digits different from half a dozen numbers they've been using for the last few weeks, I notice other similar ones being reviewed here eg 02 9099 7904. Consistent with the scam and spam calls I've been getting for years since my number came up in another data breach (thanks to lazy big companies with poor security).
They would usually say they were Telstra or National Broadband Network and want to "confirm" my details - classic phishing for private information.
It's always some funny-looking interstate landline number, usually twice per day a couple of hours apart.
Unsolicited call warning of potential fraud, one of two calls that day
Help others by sharing your experience with (02) 9099 7977!
WRITE A REVIEWFrequently Asked Questions
Why does 02 9099 7977 claim to be from Telstra or NBN?
Impersonating legitimate companies like Telstra and NBN makes the call appear trustworthy. Contributors receiving calls from 0290997977 report callers using these brand names specifically to lower their guard when requesting personal information. Scammers know Australians recognise these providers and are more likely to "confirm details" with a supposedly official caller. Always verify by calling the company directly using official contact numbers, not any number provided by the caller.
Should I answer calls from 02 9099 7977?
No. Contributors who did not answer calls from 02 9099 7977 avoided the phishing attempt entirely. If your phone flags it as spam (as one contributor experienced), trust that warning. Legitimate companies will leave voicemails or contact you through official channels. Blocking 0290997977 immediately prevents repeated calls and reduces the chance of accidentally engaging with the scammer.
Is 02 9099 7977 part of a larger scam operation?
Yes. One contributor noticed 02 9099 7977 is one of many similar numbers (like 02 9099 7904) differing by just 2 digits, all engaged in the same Telstra/NBN impersonation scam. This coordinated use of similar numbers suggests an organised operation systematically working through contact lists. The pattern indicates scammers are deliberately varying the final digits to evade block lists and detection.
What should I do if I already gave information to 02 9099 7977?
If you provided personal details, account numbers, or banking information to a caller from 0290997977 claiming to be Telstra or NBN, contact those companies immediately on their official numbers (Telstra 133 200, NBN 1800 687 626) to report the breach and monitor your accounts. Consider changing passwords and watching for suspicious account activity. Report the incident to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
Why do calls from 02 9099 7977 come twice daily?
The pattern of two calls from 0290997977 and related numbers, spaced a couple of hours apart, suggests automated dialling systems working through contact lists. Scammers use this frequency to increase the likelihood of reaching someone at home or catching inattentive answerers. Blocking the number and related similar numbers (02 9099 79XX) reduces how often you encounter these calls.
How can I protect myself from calls like 02 9099 7977?
Block 02 9099 7977 and watch for similar numbers differing by 1-2 digits. Never confirm personal information on unsolicited calls - legitimate companies contact you about account issues through your online account portal or official mail. If a call claims urgency (threat of fraud, account suspension), hang up and call the company directly using the number on their official website. Register with the Do Not Call Register at donotcall.gov.au and report ongoing calls to ACMA.