02 9099 7923 - 0290997923: Commbank Impersonation Reports

3-min Read2 Reports

  • Scam
  • Suspicious

Community reports for 02 9099 7923 (0290997923): Callers impersonate Commbank, claim pending transactions, request button presses to verify account.

Commbank Impersonation Reports for 02 9099 7923

Two contributors have flagged calls from 02 9099 7923 (also written as 0290997923) for suspicious activity impersonating Commbank. The most recent report describes a caller claiming to be from Commbank about a pending transaction, specifically requesting the recipient press buttons - a classic callback scam tactic designed to trigger payment systems or record voice responses.

This NSW local number allocated to Symbio Networks has been used to target Commbank customers directly. The impersonation approach is deliberate: callers already have enough credibility leverage that many recipients may initially believe they're speaking with their actual bank.

What Callers from 02 9099 7923 Claim

The caller from 0290997923 identified themselves as being from Commbank and referenced a pending transaction to establish legitimacy. Rather than asking security questions or verifying identity through standard banking channels, the caller immediately requested button presses - a red flag that separates legitimate bank calls from scam activity.

This callback request tactic is particularly effective because it bypasses normal verification steps. By requesting button presses rather than verbal confirmation, the caller avoids dialogue that might expose inconsistencies in their story. One contributor noted they were specifically asked to press buttons to "verify" the pending transaction, a request genuine Commbank staff would never make.

Call Patterns and Timing

The two reports about 02 9099 7923 arrived within the past month. One contributor received a missed call from this number and noted they'd also received a similar call from 02 9099 7926 an hour prior, suggesting coordinated calling patterns. The contributor's confidence in identifying 0290997923 as scam activity despite not answering indicates these calls are recognisable as suspicious even before connection.

What to Do If You Receive a Call from 02 9099 7923

If 02 9099 7923 calls you:

  • Do not: Press any buttons, confirm account details, or return the call to the number shown
  • Do not: Provide card numbers, PINs, security codes, or any personal identification
  • Do: Hang up immediately if the caller asks you to press buttons or provide verbal confirmation of details
  • Do: Contact Commbank directly using the number on your card or statement - never use a number provided by the caller
  • Do: Block 0290997923 if the calls persist

Legitimate banks never ask customers to press buttons to verify transactions or confirm account details. This is a fundamental banking security principle.

How to Report 02 9099 7923

If you've received calls from 02 9099 7923 impersonating Commbank:

  • Report to Scamwatch at scamwatch.gov.au with details of the call and any claims made
  • Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate phone-based scams
  • Contact Commbank directly to report the impersonation attempt using your account's official contact number
  • Report on Reverseau to help other Australians identify this number

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Ratings Distribution

2.0 out of 5
5 Stars 0%
4 Stars 0%
3 Stars 50%
2 Stars 0%
1 Star 50%

What Our Users Reviewed

A
Anonymous

Called claiming to be from Commbank about a pending transaction, wanted me to press buttons

S
Silvia

No message. Also received call from 02 9099 7926 an hour prior. Confident it's scam/tel marketing call but don't pick up these days.


Help others by sharing your experience with (02) 9099 7923!

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Frequently Asked Questions

Why would someone impersonate Commbank by calling 02 9099 7923?

Scammers use bank impersonation because it creates immediate trust. A caller claiming to be from 02 9099 7923 on behalf of Commbank is relying on customers recognising the Commbank name. By referencing a "pending transaction," they exploit the natural concern many customers have about their accounts, making people more likely to comply with unusual requests like pressing buttons.

What does the button pressing request from 0290997923 actually do?

When a caller from 0290997923 asks you to press buttons, they're attempting to capture your audio response or trigger DTMF (phone keypad) tones that can be used to authenticate fraudulent transactions on your account. Some scammers also record verbal confirmations to impersonate your voice for future fraud. Never press buttons when an unexpected caller requests it.

Is 02 9099 7923 actually a Commbank number?

No. 02 9099 7923 (0290997923) is allocated to Symbio Networks, a NSW internet service provider, not Commbank. Genuine Commbank customer service calls come from official Commbank numbers or will identify a call centre location. If you're uncertain, always hang up and contact Commbank using the number on your card or official statement.

Should I be worried if I already pressed buttons for 02 9099 7923?

If you pressed buttons in response to a call from 0290997923 but did not provide account numbers, PINs, or card details, your immediate risk is lower. However, you should contact Commbank directly to report the attempted scam. Monitor your account closely for any unauthorised transactions. If you did provide sensitive information, contact Commbank immediately to secure your account.

How common are calls from 02 9099 7923 impersonating banks?

Two separate contributors have now reported calls from 0290997923 impersonating Commbank within recent weeks. One contributor also received a nearly identical call from 02 9099 7926 within the same hour, suggesting this may be part of a broader scam campaign targeting Commbank customers. This pattern warrants caution if you receive similar calls.

What should I do if I see 02 9099 7923 on my phone bill or call history?

If 0290997923 appears in your call logs, you received a call from this number even if you didn't answer. Do not call it back. If you answered and engaged with the caller, review your Commbank account immediately for unauthorised activity. Report the call to Scamwatch (scamwatch.gov.au) and contact Commbank directly using the number on your card to report the impersonation attempt.