- Scam
02 9099 7916 (0290997916): Automated scam robocall claiming fraudulent card charges of $3,800 in train tickets, demanding immediate keypress response.
Robocall Scam Impersonation on 02 9099 7916
One contributor has reported receiving an automated robocall from 02 9099 7916 (also written as 0290997916) impersonating a payment card fraud alert. The automated voice claimed an unauthorised transaction of $3,800 in train tickets had been made on the recipient's card, creating artificial urgency to force an immediate response. The caller demanded the recipient press 1 or 2 to dispute the charge or speak to a representative.
This pattern is a classic robocall impersonation tactic. The $3,800 claim for train tickets is designed to trigger alarm, especially since most people make regular transport purchases. By requiring a keypress or voice response, the scammer aims to confirm the line as active and connected to a real person, making the number valuable for future targeting or sale to other scammers.
What the Automated Caller from 02 9099 7916 Demanded
The robocall from 0290997916 used a generic automated voice to deliver the fraud alert message. Rather than identifying the legitimate card issuer, the caller simply stated an amount and transaction type, then immediately requested action. The demand for a keypress (1 or 2) served dual purposes: it creates urgency by forcing an immediate choice, and it confirms the number belongs to an active person willing to engage.
Contributors who fall for this tactic often press a key, which routes them to a live scammer posing as a cardholder services representative. At that point, the scammer may request card details, CVV, or PIN to 'verify' the account, or direct the target to download remote access software to 'resolve' the issue.
Report Details and Timing
The call to 02 9099 7916 was answered by the contributor on 1 February 2026 at 09:18 AM, suggesting daytime calling patterns typical of robocall campaigns. The contributor was alert enough to question the legitimacy of the call rather than pressing the requested keys, which prevented further engagement with the scammer.
Robocalls from 0290997916 using fake payment card alerts are difficult to trace because they often originate from spoofed numbers or use VoIP services that mask the true source. The NSW allocation to Symbio Networks indicates the local service number may have been compromised or misused by the scammer.
What to Do If You Receive a Call from 02 9099 7916
If 02 9099 7916 calls you:
- Do not: Press any keys, say 'yes' or 'no', or provide any response to an automated prompt
- Do not: Return the call or follow any callback instructions provided
- Do not: Share card details, CVV, PIN, or any personal information
- Do: Hang up immediately when you hear an automated message
- Do: Contact your card issuer directly using the number on your card or statement
- Do: Block 0290997916 to prevent future calls
- Do: Report the number to the ACMA and Scamwatch
Legitimate card issuers will never contact you via automated robocall demanding keypress responses. If you are concerned about your card, always initiate contact with your bank using verified contact details from your statement or their official website.
How to Report 02 9099 7916
Report this robocall scam using these Australian resources:
- ACMA (Australian Communications and Media Authority): Submit the number 0290997916 and report details at acma.gov.au. ACMA tracks robocall patterns and can issue warnings to telecommunications providers.
- Scamwatch: Report the scam attempt at scamwatch.gov.au, providing the time, date, and details of the fake card fraud claim. Scamwatch publishes alerts about common scams.
- ReportCyber: If you provided any information or suffered financial loss, report it at cyber.gov.au for escalation to law enforcement.
- Your card issuer: Contact your bank or card provider directly to verify no unauthorised charges exist and to request enhanced fraud monitoring.
- Reverseau community: Share your experience with 02 9099 7916 on Reverseau to help others identify this number quickly.
Help others by sharing your experience with (02) 9099 7916!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Automated voice claiming card used for $3800 in train tickets, wanted me to press 1 or 2
Help others by sharing your experience with (02) 9099 7916!
WRITE A REVIEWFrequently Asked Questions
What should I do if I pressed a key when 02 9099 7916 called?
Contact your card issuer immediately using the number on your card. Monitor your account for fraudulent charges over the next 30 days. If you were transferred to a live person and provided any card details, report this to your bank and consider requesting a card replacement. Also report 0290997916 to Scamwatch and ACMA so they can warn other customers.
Is 02 9099 7916 really my bank calling about card fraud?
No. Legitimate banks never contact you via automated robocall demanding keypress responses or threatening immediate action. If you receive a call like this from 0290997916, hang up and contact your bank directly using the verified number on your card. Real fraud alerts come via SMS or a call from a real person after you initiate contact.
Why would scammers claim a $3,800 train ticket charge?
The $3,800 amount is designed to trigger immediate alarm because it's unusual but plausible. Train tickets are a common expense, so the false claim feels realistic enough to bypass initial scepticism. The large amount increases panic and pressure, making you more likely to press 1 or 2 without thinking. This urgency tactic is exactly what 02 9099 7916's robocall relied on.
What happens if I press 1 or 2 on the robocall from 0290997916?
Pressing a key confirms your number is active and connected to a real person, which increases your value as a target for future scam calls. You may be transferred to a live scammer posing as a cardholder services representative who will attempt to extract your card details, CVV, PIN, or convince you to install remote access software. Do not engage further - hang up and report 02 9099 7916 to authorities.
Can I trace where 02 9099 7916 is actually calling from?
Robocall numbers like 0290997916 are often spoofed or misused, meaning the caller's true location is hidden. While 02 9099 7916 is allocated to Symbio Networks in NSW, the actual scammer may be anywhere. Law enforcement and ACMA can investigate, which is why reporting to acma.gov.au is important. Do not attempt to call back or investigate the number yourself.
How do I block future calls from 02 9099 7916?
Most smartphones allow you to block individual numbers through your phone settings or call app. On iPhone, swipe the call and select 'Block this Caller'. On Android, tap the number and select 'Block'. After blocking 0290997916, report it to Scamwatch at scamwatch.gov.au and to ACMA at acma.gov.au so the telecommunications regulator can take action against widespread robocall campaigns.