02 9099 7903 - 0290997903: Telstra Impersonation Scam

• Scam

Community report for 02 9099 7903 (0290997903): Caller impersonated Telstra claiming internet insecurity, hung up when questioned.

Telstra Impersonation Report for 02 9099 7903

One contributor has reported a scam call from 02 9099 7903 (also written as 0290997903) involving impersonation of Telstra. The caller claimed the recipient's internet connection was insecure and needed immediate attention, a classic urgency tactic designed to pressure targets into providing personal information or remote access to devices. The contributor noted they do not actually use Telstra as their provider, which immediately raised red flags.

When the recipient of the call from 0290997903 questioned the caller's identity and asked for clarification about who they were speaking with, the caller immediately hung up. This evasive response is a strong indicator of a scam operation, as legitimate Telstra representatives would be prepared to verify their identity and explain the nature of the call.

What the Caller from 02 9099 7903 Claimed

The caller impersonating Telstra used urgency language to pressure the recipient, claiming their internet connection had a security issue requiring immediate resolution. No specific technical details were provided before the caller hung up, which is typical of impersonation scams that rely on fear and time pressure rather than substantive support.

The fact that 02 9099 7903 was calling someone who does not use Telstra suggests the caller may have been using indiscriminate cold-calling or working from a generic list rather than targeting actual Telstra customers. This is a common pattern in scam operations that aim to catch anyone who might be confused or vulnerable to social engineering.

Call Characteristics

The call from 0290997903 came through on a local NSW number allocated to Symbio Networks Pty Ltd, a legitimate Australian internet service provider. Scammers frequently spoof or misuse legitimate business numbers to appear credible. The contributor answered the call directly, suggesting this was an outbound scam call rather than a callback attempt.

What to Do If You Receive a Call from 02 9099 7903

If 02 9099 7903 calls you claiming to be from Telstra or another service provider:

• Do not: Answer questions about your internet, provide personal information, or allow remote access to your device
• Do not: Follow any instructions to visit websites, download software, or change account settings
• Do not: Return the call to any number the caller provides
• Do: Hang up immediately if the caller cannot verify their identity or becomes evasive
• Do: Contact your actual service provider directly using the phone number on your bill or their official website if you want to verify any claim about your account
• Do: Block 0290997903 in your phone settings to prevent future calls

How to Report 02 9099 7903

If you receive a scam call from 02 9099 7903, report it to the following Australian authorities:

• Scamwatch: scamwatch.gov.au - lodge a report about the scam attempt
• ACMA (Australian Communications and Media Authority): acma.gov.au - report the misuse of the phone number
• ReportCyber: cyber.gov.au - if you experienced any cybersecurity threat or remote access attempt
• Reverseau: Help other Australians by contributing your experience with 02 9099 7903 to our community database

Community reports are essential for identifying patterns in scam operations. If you've received a call from 0290997903, please contribute your experience to help protect other Australians from the same scam.

Frequently Asked Questions