- Suspicious
- Scam
- Spam
- Uncertain
Beware of calls from 02 9070 9691, identified as a scam number posing as the National Broadband Network. Learn how to handle potential scams and protect your information.
Identifying the Scam behind 02 9070 9691
The phone number 02 9070 9691 / 0290709691 has been repeatedly reported by users as a fraudulent caller, posing as legitimate representatives from the National Broadband Network (NBN) or Telstra. Many have reported receiving unsolicited calls where the caller claims that their internet connection is in jeopardy or has been 'hacked.' The common theme among these reports is the lingering worry for the safety of personal and financial details.
What kind of scam is it?
This specific number is linked to a scam commonly referred to as "tech support fraud," wherein scammers impersonate reputable companies like the NBN or Telstra. Callers often claim to have detected problems with the victim's internet service and then request remote access to the user’s computer or the installation of unauthorized software to 'fix' the issues. Victims are generally misled into thinking they need to act quickly to prevent further problems or loss of security.
Why is 02 9070 9691 / 0290709691 considered a scam?
Numerous users have confirmed that their encounters with this number are consistent with standard tactics employed by scammers:
- Claiming to be from reputable companies with verifiable identities.
- Using a heavy accent and an obviously noisy call centre background, which contributes to the impersonal nature of the call.
- Attempting to gather personal information or persuade users to download potentially harmful software.
- Hanging up abruptly when challenged or when the recipient starts asking too many questions.
How to handle calls from 02 9070 9691
If you receive a call from this number, consider the following steps:
- Do not engage: Simply hang up. Engaging with the caller can give them more information about you.
- Do not provide personal information: Scammers are skilled at instilling fear and urgency; do not let them manipulate you into revealing sensitive information.
- Block the number: Use your phone's features to prevent future calls from this number.
- Report the number: Australian citizens can report scam calls to the Australian Competition and Consumer Commission (ACCC) or to the relevant authorities.
In an age where personal information is at constant risk, being alert to scammers like those behind 02 9070 9691 / 0290709691 is crucial. Use reverse phone lookup services like Reverseau to stay informed and safe. Always remember to trust your instincts; if something seems off, it probably is!
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What Our Users Reviewed
After I answered the call, there was a long pause before the caller responded. They addressed me by my last name, but mispronounced it, and did not use my first name, which is a very common name for women in Australia. I hung up immediately without waiting for more information.
This number called my router, presumably attempting to download malware onto my device, which indicates a serious security threat.
I'm frequently receiving calls from unknown numbers.
Caller claimed to be from our National Broadband Network service provider and that "they had detected some abnormal activity with our IP address connected to that service and would like to access our internet to assist" - when I asked when did we have the National Broadband Network connected there was a long pause from the caller then he hung up. Definitely a scam number - beware.
Yep same here, BLOCKED.
Scam-scam-scam-scam-scam-block the number-scam.
The caller identified themselves as being from NBN, stating that my WiFi speed had been slow for the past few days and was expected to decline further. They wanted to send a technician to check my equipment but hung up when I requested an email from their official business account for verification. This seems suspicious.
I got a call from this number, but no one answered when I picked up. I am wondering if there is any action being taken against these scammers or if we are just going to continue reporting them without any resolution?
Tried calling me on old mobile phone.
(Currently still active)
I cross referenced number on new phone.
Retrieved numerous warnings about it being a scam call centre located in India spoofing a Sydney based phone number.!
Dire warning to everyone.
They are registered on the DNA listing.
(Do Not Answer)
Doing so has already given them more information about you and your details than you think.
Eg:
Voice pattern.
Address.
Email.
Bank Details.
Etc.
TOTAL SCAM. Claims to be from National Broadband Network, walks you through your computer files, wants you to DOWNLOAD a REMOTE ACCESS PROGRAM called "ANYDESK" to remotely fix your internet broadband Security and IP Hacks.
I had a call from this number and they are from Telstra who were Indian very noisy background (bad English)
Then put his manager?? He asked me to download Zoho Assist customer from my App Store.
I asked him are you really sure you from Telstra and he said yes, so I asked him tell me what is my name and my address.
He couldn’t answer instead I know everything about you…(what a fxxking he is talking about) I just couldn’t have a conversation with him so I hung up then call me 3 different mobile number 0466242684.0466242224 and 0466245074 to my phone to reach me.
Stupid Indian.
Had the call from them today saying they are from Telstra. Told them I am not with Telstra and he basically told me that I was because Telstra own all internet providers. He mentioned that he was calling because they noticed that IP addresses outside of our home were accessing our internet, making it work slower. So immediately I knew he was full of shit and I played along with it until I couldn't stand his voice. I let him go as far as asking me what services we had at home that connect to the internet, to which I replied, mobile phones predominantly. He then asked me to get that device and go to the play store app.... And then I hung up haha! Do not answer this call unless you want to have a laugh.
I missed a call from an unknown number that did not leave a message, so I've decided to block it.
Total scam. Claiming to be from National Broadband Network then tells me my internet is being hacked. Played dumb with him and then he told me to go to a computer so I said I was on the computer the next second and he says do you think I’m an idiot. Started abusing me. Told him I was forwarding his call to the police.
I had a call from someone claiming to be from NBN, who stated that my Wi-Fi had been hacked and insisted that I needed to install a specific app on my phone to resolve the issue. I hung up on him as he knew my full name and had a heavy Indian accent, which raised my suspicions.
I received no voicemail from this number, which leads me to believe it is likely a scam. I recommend blocking this number.
Had a call from this number and also 0290709653 twice today, both times indian speaking male saying he was calling from Telstra about my internet, I told him he is not from Telstra he is a bloody idiot and he hung up. This is definitely a scam number.
Called with noisy background. Indian man claimed to be calling from National Broadband Network. Scam.
I answered the call " good afternoon potential fraud" and got hung up on immediately. Hahaha.
Did not leave a message. Potentially a scammer. Came up on my phone as potential fraud.
Someone from a noisy call centre telling me my National Broadband Network connection is patchy and he can fix that for me. He hung up on me when I advised that my internet was perfectly fine.
Someone, from what sounded like an Indian call centre, claiming to be from the commonwealth bank fraud detection department. No doubt trying to scam people out of their card details.
I answered the call with a "Hello," and the caller listened for about five seconds before hanging up. This behavior is unusual and concerning.
I attempted to call this number back twice, but it was busy both times. It seems highly likely that this is a scammer.