03 9003 8264 - 0390038264: Telstra Impersonation and Persistent Calling

• Spam
• Scam
• Suspicious
• Unknown
• Uncertain

Community reports for 03 9003 8264 (0390038264): Callers impersonate Telstra, request personal details, and use repeated calls with varying numbers to pressure victims.

Telstra Impersonation Reports for 03 9003 8264

Ten contributors have reported calls from 03 9003 8264 (also written as 0390038264) involving aggressive impersonation tactics and persistent contact patterns. The primary concern centres on callers falsely claiming to represent Telstra and requesting personal information under the guise of switching services. Two separate reports specifically describe callers identifying themselves as Telstra representatives attempting to convince recipients to switch providers while simultaneously requesting sensitive personal details. When challenged or on refusal, these callers end the conversation abruptly.

Beyond the Telstra impersonation, contributors flagged additional suspicious activity linked to 0390038264. Some reports mention callers claiming to represent solar companies like "Solar Fuel Australia" or "Solar Full", suggesting this number may be used by operators running multiple impersonation schemes. One contributor explicitly noted they are registered on the Do Not Call Register, yet continued to receive calls from this source.

What Callers from 03 9003 8264 Say

The impersonation approach used by callers from 03 9003 8264 follows a consistent pattern. Contributors report callers introducing themselves as Telstra representatives, claiming the recipient should "switch over" to a new plan or service. Immediately after establishing this false premise, the caller requests personal details needed to "process" the switch. When the recipient questions the request or declines, the caller typically terminates the call without further engagement.

Beyond Telstra impersonation, one contributor received a call from someone claiming to represent a solar installation company. Callers have also mentioned "personal business matters" without specifying what the matter concerns, then directing the recipient to call back on a separate 1300 number. This callback tactic is a known scam pattern, as it allows the operator to control the conversation environment and confirm the number is active and monitored.

Call Patterns and Reporting Behaviour

Contributors report multiple contact attempts over recent weeks. One noted that 03 9003 8264 "continues to call then end call" repeatedly. Another described receiving calls every day from 0390038264 using different numbers each time, with no voicemail left. This rotating number pattern suggests the operator is using a spoofing service or multiple lines to evade blocking and increase the likelihood of reaching someone unprepared.

The timing spans from late February through early April 2026, indicating sustained activity rather than isolated incidents. Six of the ten reports involved answered calls where the contributor engaged briefly before recognising the scam or hanging up. Four reports were missed calls with no voicemail, typical of robocall or auto-dialler campaigns testing line activity.

What to Do If You Receive a Call from 03 9003 8264

If 03 9003 8264 calls you:

• Do not: Share personal information, agree to switch services, or answer follow-up questions about your account details
• Do not: Return calls to any callback number the caller provides, as this confirms your number is monitored
• Do not: Assume the caller is legitimate based on caller ID display, as numbers can be spoofed
• Do: Verify any service switch directly by calling Telstra's official customer service number from your bill or the official Telstra website
• Do: Hang up immediately and block the number in your phone settings
• Do: Note the exact time and any details of the call for reporting purposes

What to Do If You Receive Multiple Calls from 03 9003 8264

If you are receiving repeated calls from 0390038264 or associated numbers:

• Do: Block the number immediately using your phone's native blocking feature
• Do: Consider enabling "Filter Unknown Senders" or similar settings (iPhone/Android settings vary)
• Do: Check your registration status on the Do Not Call Register at donotcall.gov.au - if registered and still receiving calls, report the breach
• Do: Keep a log of call dates and times if the calls continue from different numbers
• Do not: Engage with calls hoping they will stop - each answered call confirms your number is active

How to Report 03 9003 8264

To report this number and protect other Australians:

• Scamwatch (scamwatch.gov.au): Report the impersonation and phishing attempt. Scamwatch collates reports that inform law enforcement and telecommunications authorities.
• ACMA (acma.gov.au): File a complaint about the persistent calling and number spoofing. ACMA investigates telecommunications breaches and can take action against providers facilitating scam calls.
• Do Not Call Register (donotcall.gov.au): If registered and still receiving calls, lodge a breach complaint. Include the date, time, and nature of the call.
• Telstra (if impersonated): Report the impersonation directly to Telstra fraud team via their official support channels - do not use numbers provided by the caller.
• ReportCyber (cyber.gov.au): If personal information was shared or you clicked any links, report to ReportCyber for cybersecurity assessment.
• Reverseau: Contribute your experience to help other Australians identify this activity. Your report helps build the community intelligence that flags dangerous numbers.

Frequently Asked Questions