02 9025 9878 - 0290259878: Commonwealth Bank Impersonation Reports

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02 9025 9878 (0290259878): Contributors report impersonation calls falsely claiming to be Commonwealth Bank security regarding unauthorised US transactions.

Commonwealth Bank Impersonation Reports for 02 9025 9878

Two contributors have reported calls from 02 9025 9878 (also written as 0290259878) impersonating Commonwealth Bank security. Both reports describe the same pattern: the caller claims to be from Commonwealth Bank and raises alarm about a $1200 transaction to the United States, attempting to convince the recipient that unauthorised activity has occurred on their account. When contributors confirmed they had actually authorised the transaction, the caller immediately hung up.

This is a classic impersonation scam tactic. The caller uses a specific transaction amount and destination country to create urgency and appear credible. The fact that the calls are made to Optus Network customers in New South Wales suggests the scammers may have access to customer lists.

What Callers from 02 9025 9878 Say

Contributors who answered calls from 02 9025 9878 report that the caller identified themselves as Commonwealth Bank security or fraud team. The caller immediately mentions a specific transaction amount ($1200) and destination (United States) without allowing the recipient time to verify. The tone is urgent and designed to pressure the recipient into confirming or denying the transaction before they can think clearly.

The scam relies on catching people off-guard. One contributor noted that when they calmly stated they had authorised the transaction themselves, the caller terminated the call immediately. This abrupt disconnection after a simple verification question is a strong indicator of fraudulent intent, as genuine bank security teams would escalate the call or transfer to another department if a transaction is verified as legitimate.

Silent Call from 02 9025 9878

One contributor also reported receiving a silent call from 02 9025 9878, where the line buzzed briefly and then dropped. This may be part of a larger scamming campaign, as scammers often use silent calls to identify active phone numbers before launching targeted impersonation attacks. The silent call preceded or may have been unrelated to the impersonation attempts reported by other contributors.

What to Do If You Receive a Call from 02 9025 9878

If 02 9025 9878 calls you claiming to be from your bank:

• Do not: Confirm or deny transactions, provide account details, or take instructions from the caller
• Do: Hang up immediately and call your bank directly using the number on your bank card or statement
• Do: Never use a phone number the caller provides - always use an official number you trust
• Do: Block 0290259878 in your phone settings to prevent future calls
• Do: Report the call to your bank's fraud team directly

Report Patterns and Timing

All three reports of 02 9025 9878 were received during daytime hours (between 2:45 AM and 9:19 AM), with the most recent impersonation attempt occurring on 6 March 2026. The pattern suggests an active scamming operation targeting Optus Network customers. The fact that two separate contributors received nearly identical calls with the same transaction amount ($1200 to the US) indicates a deliberate, repeating script designed for maximum effectiveness.

How to Report 02 9025 9878

If you receive impersonation calls from 02 9025 9878, report them to:

• Scamwatch: scamwatch.gov.au - Report the impersonation and transaction amount details
• ACMA (Australian Communications and Media Authority): acma.gov.au - Report the scam call and your phone provider (Optus)
• Your bank directly: Call the number on your card to report the impersonation attempt and fraudulent call
• Reverseau: Help protect other Australians by reporting your experience with 02 9025 9878 on this page

Frequently Asked Questions