- Unknown
Community report for 02 9025 9873 (0290259873): Caller impersonating Commonwealth Bank of Australia (CBA) in suspected scam attempt.
CBA Impersonation Reports for 02 9025 9873
One contributor has reported a call from 02 9025 9873 (also written as 0290259873) attempting to impersonate Commonwealth Bank of Australia. This Optus Networks local service number in NSW was flagged for posing as CBA in what appears to be a financial scam.
The contributor answered the call and identified the impersonation attempt, which is a significant red flag. CBA impersonation scams typically aim to trick account holders into revealing sensitive banking information, confirming credentials, or authorising fraudulent transfers.
What Callers from 02 9025 9873 Claim
Based on the report, the caller from 02 9025 9873 claimed to represent Commonwealth Bank of Australia. CBA impersonation scams typically use several deceptive tactics:
- Claiming suspicious activity or unusual transactions on the recipient's account
- Requesting confirmation of personal banking details, passwords, or security codes
- Creating urgency by suggesting the account will be frozen or locked unless immediate action is taken
- Asking the recipient to verify identity information already on file
- Directing victims to transfer funds or disable security features
The fact that the contributor answered the call from 0290259873 and recognised it as impersonation suggests they did not provide sensitive information, preventing potential financial loss.
What to Do If You Receive a Call from 02 9025 9873
If 02 9025 9873 calls you:
- Do not: Confirm personal details, account numbers, passwords, or security codes. Never transfer money or follow instructions to disable security features.
- Do: Hang up immediately. If you're concerned about your account, end the call and contact CBA directly using the phone number on your bank card or statement.
- Do: Verify the caller independently by calling Commonwealth Bank's official customer service line (13 2221) from a different phone to confirm whether they initiated contact.
- Do: Block 02 9025 9873 in your phone settings to prevent future calls.
- Do: Never ring back a number that calls you claiming to be your bank, even if they leave a voicemail.
Report Patterns for 02 9025 9873
Currently, one report is associated with 02 9025 9873, logged on 9 March 2026 via answered call. The single contributor's quick identification of the impersonation attempt prevented engagement with the scam.
CBA impersonation scams remain active across Australia, and scammers often use spoofed or misdirected local numbers to appear legitimate. This 0290259873 number was allocated to an Optus Networks local service in NSW, but the allocation does not guarantee legitimacy for any given call.
How to Report 02 9025 9873
If you receive a call from 02 9025 9873 or have been targeted by this CBA impersonation scam:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au or call 1300 850 152
- Report to Scamwatch (run by the ACCC) at scamwatch.gov.au
- Contact Commonwealth Bank directly to report the impersonation attempt via their official fraud line (1300 360 786)
- Report the call to ReportCyber at cyber.gov.au if you suspect cybercrime involvement
- Share your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Appears to be CBA impersonation scam
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WRITE A REVIEWFrequently Asked Questions
Is 02 9025 9873 a legitimate CBA number?
No. 02 9025 9873 (0290259873) is not a Commonwealth Bank customer service number. Community reports identify this as an impersonation attempt. CBA's official customer service line is 13 2221. Never assume a call claiming to be from your bank is legitimate, even if it appears on a NSW number.
What should I do if 0290259873 asks for my banking details?
Hang up immediately. CBA will never ask you to confirm passwords, security codes, or full account details over a call they initiate. If you're unsure whether the call was legitimate, end the call and contact CBA directly at 13 2221 using the number on your bank card.
Can scammers use legitimate-looking phone numbers like 02 9025 9873?
Yes. Scammers use call spoofing and number manipulation to display local or bank-like numbers. The fact that 02 9025 9873 is allocated to an Optus Networks service in NSW does not verify the caller's identity. Always verify independently by calling your bank directly.
What are the signs that 02 9025 9873 is a scam call?
Red flags include: the caller claiming to be CBA but asking you to confirm details already on file, creating urgency by threatening account lockdown, requesting personal security information, or directing you to transfer money or disable security features. One contributor reported recognising 0290259873 as impersonation immediately.
Should I block 02 9025 9873 on my phone?
Yes. Blocking 02 9025 9873 (0290259873) prevents future calls from this number and is a straightforward way to protect yourself. However, scammers often use different numbers for subsequent attempts, so continued vigilance is important.
Where can I report the scam from 0290259873?
Report 0290259873 to Scamwatch (scamwatch.gov.au), the ACMA (acma.gov.au or 1300 850 152), and directly to Commonwealth Bank (1300 360 786). You can also report your experience on Reverseau to help other Australians identify this number and similar CBA impersonation attempts.