- Legit
Discover the identity behind the phone number 02 8961 9005, reported by users as belonging to HSBC. Read on to understand how to handle such calls effectively and protect your information.
Who is Calling from 02 8961 9005?
The phone number 02 8961 9005 / 0289619005 has been reported by users as a legitimate contact for HSBC, a well-known financial institution in Australia. This number seems to primarily reach out regarding credit card debts, and while the call may initially come off as abrupt, it's important to understand the context of their communication.
What to Expect If You Receive a Call
When you receive a call from 02 8961 9005 / 0289619005, it is likely that HSBC is following up on an outstanding payment. This is a standard practice for financial institutions, and the representatives are only trying to assist you in managing your account. However, due to cultural differences and communication styles, the delivery may feel somewhat aggressive.
How to Handle the Call
- Be Mindful of Your Privacy: When you do receive a call, they may ask for a variety of personal information. You are not obligated to provide every detail they request.
- Call Back Cautiously: If you need to return the call, avoid using your work phone to prevent any future complications. If the representative identifies your work number, it could lead to unsolicited calls during your work hours.
- Stay Calm: Remember that they are simply doing their job. Approach the conversation with patience, even if it feels uncomfortable at times.
Final Thoughts
In conclusion, 02 8961 9005 / 0289619005 is not a scam or spam number; rather, it belongs to HSBC, tasked with managing credit card accounts. If you encounter a call from this number, it is advisable to stay informed, protect your privacy, and handle the conversation with a level head. Should you have any concerns about your account or the way you're treated during these calls, it might be worthwhile to reach out directly to HSBC through their official channels for support.
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What Our Users Reviewed
This is HSBC chasing payment of credit card debt. Their cultural differences mean they can come across quite abruptly. Take this into account when you call them back, they are only doing their job.
They will ask for all sorts of information some of which you don't have to tell them. Be careful not to call them back on your work phone (even if it's your lunch break and you are allowed to use the office phone). Depending on who is chasing you they will then start calling your work phone in the future.