- Scam
One contributor reported a scam call from 02 8528 2454 (0285282454) attempting to extract banking details via a suspicious email address.
Personal Information Scam Reports for 02 8528 2454
A contributor has reported receiving a scam call from 02 8528 2454 (also written as 0285282454) with the intent to access their bank account. The caller employed social engineering tactics designed to extract sensitive financial information, directing the recipient to use a dodgy email address for follow-up communication.
The report indicates this was an answered call where the scammer made a direct attempt to manipulate the recipient into compromising their banking security. The use of a fraudulent email address suggests a coordinated effort to establish a false sense of legitimacy while funneling sensitive data to criminals.
What the Caller from 02 8528 2454 Attempted
The contributor reported that the caller attempted to coax them into sharing banking information, a classic personal information extraction scam. The caller provided a suspicious email address, likely designed to capture credentials or facilitate unauthorised account access once banking details were obtained.
This tactic is particularly dangerous because it combines verbal manipulation with written follow-up, creating multiple touchpoints for credential theft. The caller's request for banking information via email rather than direct verbal confirmation is a red flag that indicates criminal intent, as legitimate financial institutions never request account details through unsecured email channels.
Report Details and Timing
The single report about 0285282454 came through a completed call on 29 January 2026. The call was answered, suggesting the scammer successfully initiated contact and had the opportunity to deliver their pitch before the recipient recognised the threat and disengaged.
This NSW-based local service number allocated to Symbio Networks may be spoofed or compromised. The use of a legitimate service provider's number range adds credibility to the scammer's approach, making recipients more likely to trust the initial contact.
What to Do If You Receive a Call from 02 8528 2454
If 02 8528 2454 calls you:
- Do not: Share any banking details, passwords, usernames, or personal identification information
- Do not: Click links or access email addresses provided by the caller
- Do not: Return the call if you hang up, as return calls may connect you to scammers
- Do: Hang up immediately and verify any claims independently by calling your bank directly using the official number on your bank card or statements
- Do: Block the number 02 8528 2454 on your phone to prevent repeat contact
- Do: Report the incident to your bank and relevant authorities
How to Report 02 8528 2454
If you receive a call from 02 8528 2454 attempting to steal personal or banking information, report it to Australian authorities:
- Scamwatch: Report the scam at scamwatch.gov.au with details of the call and email address provided
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au if you believe the number is being misused
- Your bank: Contact your bank immediately if banking details were compromised or nearly compromised
- ReportCyber: If email credentials or online accounts were affected, report to cyber.gov.au
- Reverseau: Contribute your experience to help others identify this number by sharing a report on Reverseau
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What Our Users Reviewed
Tried to sneak funds out of bank account, included dodgy email address
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer use a local NSW number like 02 8528 2454?
Scammers use legitimate-looking local numbers to appear trustworthy and increase answer rates. The number 02 8528 2454 (0285282454) is allocated to a real service provider, Symbio Networks, but can be spoofed or compromised by criminals to add credibility to their pitch. Local numbers feel safer than unknown mobiles, making recipients more likely to engage before recognising the scam.
What should I do if I already gave banking information to a caller from 02 8528 2454?
Contact your bank immediately using the official number on your card or statements, not any number the caller provided. Inform them that you may have disclosed sensitive information to a scammer and request they monitor your account for suspicious activity. Change your banking passwords immediately from a secure device. If 0285282454 has your details, your bank can flag your account and take preventive measures to block unauthorised transactions.
Is 02 8528 2454 a legitimate Symbio Networks number?
The number 02 8528 2454 falls within Symbio Networks' allocation range, but that does not mean Symbio is responsible for the scam call. Scammers routinely spoof legitimate provider numbers or compromise existing lines. Do not trust the caller ID alone. If you receive a call claiming to be from your bank or a financial institution, always hang up and call the official number on your bank card to verify.
What is a personal information request scam?
A personal information request scam is when callers use social engineering to trick you into revealing sensitive data like banking details, passwords, or ID numbers. The call from 02 8528 2454 exemplifies this by asking for banking information and providing a suspicious email address for follow-up. Legitimate institutions never ask for full banking credentials via unsecured email or over the phone.
Why did the scammer provide an email address instead of collecting information directly?
Providing an email address creates distance between the caller and the crime, making it harder to trace. It also allows the scammer to capture information in writing and establish a secondary communication channel for credential theft or phishing. By directing you to email banking details to 0285282454's provided address, the scammer bypasses voice recording and creates a record they control, increasing the likelihood of successful account compromise.
How can I protect myself from similar calls to 02 8528 2454?
Never provide banking information, passwords, or personal ID details in response to unsolicited calls, regardless of how legitimate the number like 02 8528 2454 (0285282454) appears. Always independently verify requests by calling official numbers from your bank card or government websites. Register with the Do Not Call Register at donotcall.gov.au to reduce unsolicited contact, block numbers like 02 8528 2454 that attempt fraud, and enable call filtering on your phone to screen unknown callers.