- Scam
02 8320 5798 (0283205798): One contributor reported a voicemail scam impersonating myGov with offers to formalise GP and immigration matters.
MyGov Impersonation Report for 02 8320 5798
A contributor has reported receiving a voicemail from 02 8320 5798 (also written as 0283205798) claiming to offer assistance with formalising GP registration, immigration matters, and other services. The message was left in Chinese, suggesting the scammer was targeting specific communities. This represents a myGov impersonation attempt, where the caller falsely implied authority to handle government-related administrative tasks.
The report indicates the caller from 0283205798 was attempting to create a false sense of legitimacy by referencing legitimate government services. This tactic exploits trust in official Australian government processes to extract engagement from recipients who may have pending matters with Services Australia.
What the Caller from 02 8320 5798 Claimed
The voicemail message from 02 8320 5798 referenced formalising GP arrangements and immigration procedures. By mentioning these specific administrative processes, the scammer was attempting to establish credibility and urgency. The use of Chinese translation suggests the caller specifically targeted non-English speakers who might be less familiar with how legitimate myGov communications are conducted.
MyGov impersonation scams typically escalate by requesting personal details, banking information, or payment to "process" applications or unlock supposed benefits. Recipients should recognise that Services Australia and myGov never conduct initial contact via unsolicited voicemails offering to formalise services.
Report Details and Context
The report was received as a voicemail, which is a common delivery method for scammers using local NSW numbers. The number 02 8320 5798 is allocated as a local service in New South Wales through Symbio Networks Pty Ltd, lending it surface legitimacy as a regional business number rather than an obvious scam line.
What to Do If You Receive a Call from 02 8320 5798
If 02 8320 5798 calls you:
- Do not: Return the call, engage with any offer to formalise services, or provide personal or banking details
- Do: Let calls go to voicemail, block the number if it calls again, and verify any government matters directly through official myGov login at myGov.gov.au
- Remember: Services Australia and myGov never initiate contact offering to process applications or formalise services via unsolicited calls
What to Do If You Receive a Voicemail from 02 8320 5798
Voicemails from unknown numbers claiming government affiliation warrant immediate caution:
- Do not: Call the number back, click any links if transcribed, or follow voicemail instructions to "confirm" details
- Do: Delete the message, block the sender, and contact Services Australia directly using the contact details on the official Services Australia website
- If in doubt: Log into myGov yourself using your saved password to check if you have any outstanding applications or notifications
How to Report 02 8320 5798
If you receive similar calls or voicemails from 02 8320 5798 or any number impersonating myGov, report it through these official Australian channels:
- Scamwatch: Report at scamwatch.gov.au with details of the call, the claims made, and any information requested
- ACMA (Australian Communications and Media Authority): File a complaint at acma.gov.au about the unwanted call and impersonation
- Services Australia: Notify them directly at servicesaustralia.gov.au if you believe your myGov account or personal information has been targeted
- Reverseau: Contribute your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Chinese translation offered. Trying to formalise GP, immigration, some other rubbish.
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WRITE A REVIEWFrequently Asked Questions
What is a myGov impersonation scam and how does 02 8320 5798 fit the pattern?
MyGov impersonation scams involve fraudsters falsely claiming to represent Services Australia or myGov to trick people into sharing personal information or paying fees. The report for 02 8320 5798 (0283205798) follows this pattern by offering to 'formalise' GP and immigration matters, implying official status. Legitimate myGov communications never initiate contact via unsolicited voicemails offering services.
Why did the caller from 0283205798 use Chinese in the voicemail?
The use of Chinese in the voicemail from 02 8320 5798 suggests the scammer was specifically targeting non-English speaking Australians. This community-specific targeting exploits language barriers and potential unfamiliarity with how official Australian government services communicate, making recipients more likely to engage.
If I missed a call from 02 8320 5798, should I call back?
No. Do not call 02 8320 5798 back. Even if the voicemail sounded official, calling back confirms your number is active and may lead to further scam attempts. Instead, if you have genuine concerns about a government service, log into myGov directly using your saved credentials or contact Services Australia through official contact details on their website.
What personal information might the caller from 02 8320 5798 have requested if I engaged?
Based on the pattern of this myGov impersonation attempt, the scammer would likely have requested your myGov login details, date of birth, address, Medicare number, or banking information under the pretext of 'formalising' services. Never provide such details to unsolicited callers, even if they reference legitimate government processes.
Is 02 8320 5798 a real Australian government number?
No. While 02 8320 5798 (0283205798) is formatted as a legitimate NSW local service number and is allocated through a real provider, the scammer has hijacked or spoofed it to impersonate myGov. Services Australia and myGov do not conduct initial contact via unsolicited voicemails offering to process applications.
What should I do if I already engaged with the caller from 02 8320 5798?
If you shared any personal information with 02 8320 5798, contact Services Australia immediately at servicesaustralia.gov.au, change your myGov password, and monitor your bank accounts for suspicious activity. Report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au to help protect other Australians from this scam.