- Scam
Community report for 02 8320 0990 (0283200990): Caller impersonated eBay, claimed account breach, disconnected when questioned.
eBay Impersonation Report for 02 8320 0990
One contributor has reported receiving a scam call from 02 8320 0990 (also written as 0283200990) where the caller impersonated eBay. The caller claimed the contributor's account had been breached, a common opening used in account takeover scams targeting payment platform users.
The call came through a local Sydney number allocated to Symbio Networks in NSW. When the contributor asked for clarification or additional details to verify the claim, the caller immediately hung up. This abrupt disconnection when questioned is a hallmark of impersonation scams, where callers cannot sustain their false identity under scrutiny.
What the Caller from 02 8320 0990 Said
The contributor reported that the caller claimed the account had been breached. No other specific phrases or demands were documented. However, the rapid hang-up suggests the scammer was using a high-volume dialling approach and moved on when met with resistance rather than attempting pressure tactics or information extraction.
Report Details and Response
This call came through a answered call channel, meaning the contributor picked up and engaged briefly with the caller. The contributor took appropriate action by questioning the caller's legitimacy, which caused the scammer to disconnect. The number 0283200990 was subsequently blocked.
What to Do If You Receive a Call from 02 8320 0990
If 02 8320 0990 calls you:
- Do not: Confirm your account details, click links sent in follow-up messages, or visit websites the caller directs you to
- Do: Hang up immediately and contact eBay directly using the official number on your account or their website
- Do: Log into your eBay account directly (not via any link provided) to check for genuine security alerts
- Do: Block 02 8320 0990 if the call repeats
- Do: Never call back numbers provided by unsolicited callers claiming to be from eBay
eBay will never call you asking you to verify account details in response to a breach. Legitimate security alerts appear in your account inbox and require you to log in to your account to review them.
How to Report 02 8320 0990
If you receive a similar call from this number:
- Report it to Scamwatch (scamwatch.gov.au) with details of what the caller said
- Report it to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report the scam to eBay directly through your account settings
- If you provided any personal information, consider reporting to ReportCyber (cyber.gov.au)
- Contribute your experience to Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 8320 0990!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claiming to be eBay saying account breached, hung up when asked for details, number blocked
Help others by sharing your experience with (02) 8320 0990!
WRITE A REVIEWFrequently Asked Questions
Why did the caller hang up when I asked questions about the call from 02 8320 0990?
Impersonation scammers like the one calling from 0283200990 cannot sustain a false identity when challenged. They hang up because they lack the legitimate details needed to answer follow-up questions. This behaviour actually confirms the call was fraudulent. The contributor who reported 02 8320 0990 found that questioning the caller's claim immediately triggered a disconnect.
Could 02 8320 0990 be a real eBay customer service line?
No. eBay Australia does not initiate account security calls to customer phone numbers. Any call claiming to be from eBay asking you to verify account details or confirm a breach is impersonation. The number 0283200990 should not be trusted. If you need to contact eBay, use the official contact details on your account or their website, never call back an unsolicited number.
What should I do if 02 8320 0990 calls me multiple times?
Block the number immediately after the first call. Do not engage with repeated calls from 0283200990. If calls continue from different numbers using the same eBay breach claim, report the pattern to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Each report helps establish patterns that trigger investigations.
Is my eBay account actually at risk if 02 8320 0990 called?
A scam call from 02 8320 0990 (0283200990) does not mean your account has been compromised. The impersonation call is the threat itself. However, you should log into your eBay account directly to verify there are no unauthorised changes to your password, email, or payment methods. Use your existing eBay login, never click links from the call or follow-up SMS.
Why is 02 8320 0990 allocated to a legitimate NSW provider if it's used for scams?
Scammers can spoof legitimate phone number ranges or use accounts set up with stolen identity details. The allocation to Symbio Networks in NSW does not mean the provider is responsible for the scam call. Phone number spoofing is a common technique used to make scam calls appear local and trustworthy. Report 0283200990 to ACMA, which investigates these cases.
What's the difference between the two ways I've seen this number written - 02 8320 0990 and 0283200990?
They are the same number. 02 8320 0990 is the standard formatted display used in Australia, while 0283200990 is the number without spacing or formatting. When searching for reports about this scam, you may find the number written either way. Both refer to the same impersonation caller targeting eBay users.