- Suspicious
Community report for 02 8317 0763 (0283170763): Caller impersonated NAB asking about suspicious charges on an account the recipient doesn't hold.
NAB Impersonation Report for 02 8317 0763
A contributor has reported receiving a call from 02 8317 0763 (also written as 0283170763) in which the caller impersonated a NAB representative. The caller claimed to be investigating a suspicious charge on an account, despite the recipient having no such account with NAB. This type of impersonation is a common scam tactic designed to extract personal information or banking details from unsuspecting victims.
The call came through a local NSW number allocated to Symbio Networks, making it appear more legitimate. The caller's approach of referencing a specific charge and requesting account verification is characteristic of banking impersonation scams that exploit urgency and concern about account security.
What the Caller from 02 8317 0763 Said
According to the contributor's report, the caller from 0283170763 claimed to be from NAB and mentioned a suspicious charge requiring investigation. The caller then attempted to gather personal information, likely aiming to either steal banking credentials or social engineering additional sensitive details. The fact that the recipient doesn't hold an account with NAB suggests the caller was working from a list of phone numbers rather than verified customer databases.
What to Do If You Receive a Call from 02 8317 0763
If 02 8317 0763 calls you claiming to be from your bank:
- Do not: Provide account numbers, PINs, passwords, or any banking details; answer security questions; or confirm personal information
- Do: Hang up immediately, independently call your bank using the number on your debit card or statement, and report the call to your bank directly
- Remember: Legitimate banks never call asking for passwords, PINs, or full account details over the phone
How to Report 02 8317 0763
If you've received a call from 02 8317 0763 attempting to impersonate NAB or another organisation, report it through these Australian resources:
- Scamwatch: Report to scamwatch.gov.au with details of the call and any information the caller requested
- ACMA (Australian Communications and Media Authority): File a complaint at acma.gov.au about the suspicious call
- Your bank: Contact NAB or your actual bank immediately to report the impersonation attempt
- Reverseau: Report your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Caller claimed to be from NAB asking about a suspicious charge on an account I don't have
Help others by sharing your experience with (02) 8317 0763!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming to be from NAB about an account I don't have?
Scammers often work from outdated or incorrectly sourced phone number lists and use banking impersonation as a general tactic. When you deny having an account, they may pivot to other claims or hang up. The contributor who reported 02 8317 0763 (0283170763) received exactly this scenario. The goal is to test your willingness to provide information-if you confirm details, they escalate the scam.
Should I call the number back to verify if it's really NAB?
No. Never call back a number that has called you claiming to be from your bank. Instead, hang up and use the phone number on your official NAB debit card, bank statement, or the NAB website to call them directly. The caller from 02 8317 0763 is hoping you will call back or provide information during the initial call.
What information should I never give to someone calling about a bank account?
Never share your PIN, password, full account number, date of birth, tax file number, or answers to security questions. Even if 02 8317 0763 claims there's an urgent fraud issue, legitimate banks verify your identity before asking for sensitive details-and they won't ask for passwords or PINs at all. Hang up and call your bank independently using a trusted number.
Is 02 8317 0763 definitely unsafe to answer?
Based on the community report about 0283170763, yes-this number has been used for NAB impersonation. The safest approach is to let unknown calls go to voicemail. If someone claims to be from your bank, do not engage. Hang up and initiate contact yourself using a verified phone number.
What should I do if I already gave information to the caller from 02 8317 0763?
Contact your bank immediately using the number on your debit card or statement. If you shared account numbers or passwords, request an urgent password change and monitor your account for suspicious activity. Report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. If you shared your date of birth or tax file number, consider placing a fraud alert with your financial institution.
Why is this number showing as a local NSW number if it's being used for scams?
Scammers use local or legitimate-looking numbers to increase the likelihood you'll answer. The number 02 8317 0763 is allocated to a NSW service provider (Symbio Networks), but scammers can spoof or hijack legitimate numbers. A real Sydney area code doesn't mean the caller is legitimate. Always verify independently by calling your bank directly rather than trusting the number that called you.