02 8205 3150 - Suspicious Telemarketer: Impersonating Telstra Customer Service

• Scam

The number 02 8205 3150 has been reported as a suspicious telemarketer impersonating Telstra. This article provides insights on how to handle calls from this number.

Understanding the Suspicious Caller: 02 8205 3150

The phone number 02 8205 3150 / 0282053150 has recently come under scrutiny from users across Australia, with many reporting it as a suspicious telemarketer. According to user feedback, this caller purports to be a representative of Telstra, the well-known telecommunications company based in Melbourne. However, it appears that their intentions may be far from legitimate.

What’s Going On?

Based on the review dated 23 September 2019, the individual identifying himself as “Peter Barton” claimed to be part of Telstra's customer service team. He reported serious concerns regarding security issues, stating that Telstra would be cutting off the individual's services due to a perceived cyber threat. He requested various details about the user's router and used an employee identification number that was scrappy at best. Such behaviours can raise alarms, signalling a typical conman tactic.

The Red Flags of Scams

This type of call fits into a recognised category of scams known as phishing. Phishing scams involve persuading individuals to divulge personal information by manipulating them into feeling urgent action is needed. In this case, the caller's insistence on the immediacy of service interruption is a common tactic used by such scammers.

• Unverified Claims: The caller supplied an employee number but unable to verify their identity or connect the user with a supervisor is highly questionable.
• Urgency to Act: Mentioning that services will be disconnected within a limited timeframe forces the recipient to act quickly without verifying the legitimacy of the call.
• Request for Sensitive Information: Asking for router details and other personal data should always be approached with caution.

How to Handle Calls from This Number

If you receive a call from 02 8205 3150 / 0282053150, it is advisable to remain cautious and avoid engaging further. Here are key steps to take:

• Do Not Share Personal Information: Refrain from providing any personal details or sensitive information such as passwords or identification numbers.
• Verify Independently: If you suspect that the call may be legitimate, contact Telstra’s official customer service line to verify any claims independently.
• Report the Number: Report such calls to a reliable platform such as Reverseau. Taking action helps protect others from falling victim to the same scams.

In summary, 02 8205 3150 / 0282053150 has been classified as a suspicious telemarketer, operating under dubious pretences. Remaining vigilant and informed about such unwanted calls is crucial in ensuring personal safety and security.