- Suspicious
One contributor reported a suspicious call from 02 5017 9620 (0250179620) claiming to be from AGL. Community intelligence on this Victoria number.
Suspicious AGL Impersonation Report for 02 5017 9620
A contributor has flagged a call from 02 5017 9620 (also written as 0250179620) for suspicious activity. The caller claimed affiliation with AGL, Australia's major energy provider, but the contributor noted the call "sounds dodgy." This single report suggests the caller may be attempting to impersonate AGL to gain trust or extract information.
The number 0250179620 is registered as a local service through Symbio Networks in Victoria. While one report is limited intelligence, impersonation of recognisable Australian businesses like AGL is a common tactic used to manipulate recipients into revealing personal details or making payments.
What the Caller from 02 5017 9620 Claimed
The contributor reported that the caller on 02 5017 9620 stated they were from AGL. Beyond this claim, the contributor's assessment that the call "sounds dodgy" suggests suspicious speech patterns, tone, or behaviour that raised immediate red flags. The vagueness of the claim itself-simply asserting an AGL affiliation without specific context about an account issue, billing inquiry, or service upgrade-is itself a warning sign typical of impersonation attempts.
Report Details and Context
This report about 02 5017 9620 came through as an answered call in late October 2025. With only one contributor flagging this number, the pattern is limited. However, the contributor's instinctive reaction that something sounded "off" about the caller's presentation is valuable community intelligence. Energy provider impersonation is a recognised scam vector in Australia, making even isolated reports worth documenting.
What to Do If You Receive a Call from 02 5017 9620
If 02 5017 9620 calls you claiming to be from AGL or any other utility provider:
- Do not: Provide personal details, account numbers, passwords, or payment information over the phone
- Do not: Click links or open attachments if contacted via SMS
- Do: Hang up and contact AGL directly using the phone number on your bill or their official website
- Do: Verify any urgent claims (disconnection, urgent payment) by calling AGL's confirmed customer service line independently
- Do: Block the number if the call feels suspicious or pressure is applied
How to Report 02 5017 9620
If you receive a suspicious call from 02 5017 9620 impersonating AGL or another organisation:
- Report to Scamwatch at scamwatch.gov.au for energy provider impersonation scams
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for unsolicited or deceptive calls
- If contacted via SMS with suspicious links, forward the message to 0429 999 888 (ACMA's spam reporting service)
- Contact AGL directly to report the impersonation attempt and confirm whether any account activity is genuine
- Report this number on Reverseau to build community intelligence and help other Australians identify 0250179620
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What Our Users Reviewed
Claims to be from AGL, sounds dodgy
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WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate AGL when calling 02 5017 9620?
Impersonating a trusted utility provider like AGL builds credibility quickly. The scammer can use urgency ("your account is overdue") or fear ("we're disconnecting your power") to pressure you into providing account details, banking information, or remote access to your computer. A single report flagged 02 5017 9620 for this exact tactic, so if the caller claims to be from AGL, verify independently before engaging.
Should I be concerned about a single report of 02 5017 9620?
One report is limited data, but it's not dismissible. The contributor specifically noted the call from 0250179620 "sounds dodgy," suggesting their instincts detected something wrong with the impersonation. Community reports accumulate over time-if more reports come in about 02 5017 9620, a clearer pattern will emerge. In the meantime, treat any unsolicited call claiming to be from AGL with scepticism.
What should I do if AGL actually needs to contact me?
Legitimate AGL contact will come through your registered account phone number or email. If 02 5017 9620 calls claiming an urgent account issue, hang up and call AGL directly on the number printed on your bill or at agl.com.au. Never provide account details or payment information to an unsolicited caller, even if they have some of your personal information-scammers can source basic data from data breaches.
Is 02 5017 9620 definitely a scam number?
Based on one contributor's report, 0250179620 triggered suspicion because the caller impersonated AGL. However, a single report means this is flagged as suspicious, not confirmed as definitively fraudulent. The number is registered as a local service in Victoria through Symbio Networks. More reports would help establish clearer patterns. Use caution if this number contacts you, and always verify independently.
Can I block 02 5017 9620 on my phone?
Yes. Most Australian phone plans allow you to block individual numbers through your phone settings or your service provider's apps. If 0250179620 calls again, block it immediately. You can also report it to your phone provider as spam or suspicious. If the number continues calling from different numbers, contact your provider about call filtering services.
Where can I report the AGL impersonation from 02 5017 9620?
Report impersonation of AGL or other utilities to Scamwatch (scamwatch.gov.au), which publishes regular alerts about energy provider scams. You can also lodge a formal report with the ACMA (acma.gov.au) for deceptive calling conduct. Contact AGL directly to alert them that their name is being used for scam calls from 0250179620. Contributing your experience here on Reverseau also helps other Australians recognise this number.