02 8006 9827 - Scam Alert: Telstra Technical Support Fraud

• Suspicious
• Scam

The phone number 02 8006 9827 is reported as a scam, impersonating Telstra's technical support. Learn how to recognise and handle such scam calls effectively.

Understanding the Scam Behind 02 8006 9827

The phone number 02 8006 9827 / 0280069827 has been identified as part of a notorious scam operation that pretends to be affiliated with Telstra Technical Support. Multiple users have reported receiving unsolicited calls claiming that the callers are from Telstra and offering technical assistance for nonexistent problems. These calls are predominantly from individuals with heavy accents, attempting to convince unsuspecting victims that urgent action must be taken regarding their computer systems.

How the Scam Operates

The nature of this scam typically involves the caller stating they are part of Telstra's technical support team. They often say they have seen issues with your computer and urge you to provide remote access so they can “fix” the problems. Users have reported being led to install software like TeamViewer, giving scammers access to their personal files and systems.

• Many users have shared experiences of being told their computer would be cut off unless they acted immediately.
• Scammers have been noted to hang up abruptly when asked for verification details, suggesting their fraudulent intentions.
• Several reports confirm the involvement of malicious software, like trojans, which were installed during these interactions.

What to Do If You Receive a Call From 02 8006 9827

If you receive a call from this number, it’s crucial to approach it with caution. Here are necessary steps to handle such situations:

• Do Not Engage: Avoid sharing any personal information or allowing them access to your computer.
• Verify the Caller: Hang up and call Telstra directly using official contact numbers to verify any claims.
• Report the Scam: Notify the relevant authorities about the scam to help raise awareness among others.

Final Thoughts

Based on numerous reports, 02 8006 9827 / 0280069827 is undoubtedly linked to a scam operation, specifically impersonating Telstra. It is important to maintain a level of scepticism when receiving calls from unknown numbers and to rely on Reverseau or a Reverse Phone Lookup Australia service to find out who called you, instead of engaging with potential fraudsters. Protecting your personal information should always be the priority.